Troubleshooting | www.CasablancaFanCo.com |
1.888.227.2178
Fan doesn’t work
•Press a fan speed button
•Check the wall control battery.
•Check the circuit breaker to ensure the power is turned on.
•Make sure the blades spin freely.
•Turn off power from the circuit breaker, then loosen the canopy and check all the connections according to the wiring diagram on page
•Check the plug connection in the switch housing.
Noisy Operation
•Tighten the blade and blade iron screws until they are snug.
•Check to see if any of the blades are cracked. If so, replace all of the blades.
Excessive wobbling
•Tighten all of the blade and blade iron screws until they are snug.
•Turn the power off, support the fan carefully, and check that the hanger ball is properly seated.
•Use the provided balancing kit and instructions to balance the fan.
Lights dim when turned on or do not turn on at all.
•Make sure the wattage of the light bulbs installed matches the specifications on the light sockets.
Remote does not work
•Make sure the battery is installed correctly.
•Install a new battery.
•If the remote still does not work, you may need to pair your remote. To prevent faulty operation, please disconnect power (at the wall switch, breaker, or fan) from all other ceiling fans within range while pairing. To pair: cycle power to the fan by turning power off and back on at the wall switch
(or circuit breaker if necessary).
Within three minutes, press and hold both the Fan Off button and the 4 button for four seconds to pair the remote. If applicable, the fan will turn on and the lights will flash and stay on to indicate successful pairing.
AUTHORIZED SERVICE
CENTERS
For the most updated list of Casablanca Authorized Service Centers, visit www.CasablancaFanCo.com or call toll free
21