Armstrong World Industries Floor Care warranty Year

Page 2

 

 

 

 

 

 

 

 

 

 

 

 

 

Warranty

(7)

 

 

 

 

(1)

(2)

(3)

 

 

(4)

 

 

 

Protection

 

(9)

 

 

Warranty

 

years)

 

 

 

(6)

 

 

(8)

 

 

(in

years)

(in

years)

 

(5)

 

 

 

 

 

Warranty

 

 

Warranty

Warranty

 

 

Integrity

Warranty

Warranty

(in

 

 

 

 

 

 

 

 

Structural

Warranty

 

Sanding

Warranty

Adhesive

Bond

Moisture

Defects

 

-heated

Subfloor

 

Finish

 

Finish

Wear

 

 

Subfloor

 

installation

 

 

Lifetime

 

Residential

Commercial

Wood

3

times

 

Lifetime

 

Lifetime

Pre

 

Radiant

 

 

 

 

 

 

 

 

 

 

 

 

 

-

 

 

 

 

25-YEAR

ENGINEERED

American Originals™

x

25

3

 

 

x

x

x

x

American Vintage™

x

25

 

 

 

x

x

x

x

Balance™ Plank

x

25

3

 

 

x

x

x

x

Balance Strip

x

25

3

 

 

x

x

x

x

Baltic™ Plank

x

25

3

 

 

x

x

x

x

Bernon™ Plank

x

25

 

 

 

x

x

x

x

Caruth® Plank

x

25

 

 

 

x

x

x

x

Cavendar™ Plank

x

25

3

 

 

x

x

x

x

Chadwick™ Plank

x

25

 

 

 

x

x

x

x

Cliffton™ Plank

x

25

3

 

 

x

x

x

x

Greenwich™ Plank

x

25

 

 

 

x

x

x

x

Harborlight® Plank

x

25

 

 

 

x

x

x

x

Hillden™ Plank

x

25

 

 

 

x

x

x

x

Kempas™ Plank

x

25

 

 

 

x

x

x

x

Merbau™ Plank

x

25

 

 

 

x

x

x

x

NewCastle™ Plank

x

25

 

 

 

x

x

x

x

Northshore® Plank

x

25

 

 

 

x

x

x

x

Northshore Strip

x

25

 

 

 

x

x

x

x

Overton™ Plank

x

25

3

 

 

x

x

x

x

Rockwell™ Plank

x

25

3

 

 

x

x

x

x

Townsville™ Engineered Strip LG

x

25

 

 

 

x

x

x

x

SOLID

 

 

 

 

 

 

 

 

 

Abbington™ Prem. Plank

x

25

 

 

 

 

 

x

 

America’s Best Choice

 

 

 

 

 

 

 

 

 

Plank - Kempas™

x

25

 

 

 

 

 

x

 

American Treasures™ Plank

x

25

 

 

 

 

 

x

 

American Treasures Strip

x

25

 

 

 

 

 

x

 

Birchall® Plank

x

25

 

 

 

 

 

x

 

Birchall Strip

x

25

 

 

 

 

 

x

 

Ecostrip™

x

25

3

 

 

 

 

x

 

Ellington™ Plank

x

25

 

 

 

 

 

x

 

Gentry™ Plank

x

25

 

 

 

 

 

x

 

Kennedale® Prestige Plank

x

25

 

 

 

 

 

x

 

Kennedale Strip

x

25

 

 

 

 

 

x

 

Liberty Plains™ Plank

x

25

 

 

 

 

 

x

 

Natural Choice™ Strip

x

25

 

 

 

 

 

x

 

Natural Choice Strip LG

x

25

 

 

 

 

 

x

 

Natural Reflections®

x

25

 

 

 

 

 

x

 

Sterling Prestige Plank®

x

25

 

 

 

 

 

x

 

Sterling® Strip

x

25

 

 

 

 

 

x

 

Trumbull™ Strip

x

25

 

 

 

 

 

x

 

FLOATING

 

 

 

 

 

 

 

 

 

America’s Best Choice

 

 

 

 

 

 

 

 

 

Plank - Naturally Simple™

x

25

 

 

 

x

x

x

x

Coastal Woodlands® - 1/2˝

x

25

 

 

 

x

x

x

x

 

 

 

 

 

 

 

 

 

 

 

 

 

Warranty

(7)

 

 

 

 

(1)

(2)

(3)

 

 

(4)

 

 

 

Protection

 

(9)

 

 

Warranty

 

years)

 

 

 

(6)

 

 

(8)

 

 

(in

years)

(in

years)

 

(5)

 

 

 

 

 

Warranty

 

 

Warranty

Warranty

 

 

Integrity

Warranty

Warranty

(in

 

 

 

 

 

 

 

 

Structural

Warranty

 

Sanding

Warranty

Adhesive

Bond

Moisture

Defects

 

-heated

Subfloor

 

Finish

 

Finish

Wear

 

 

Subfloor

 

installation

 

 

Lifetime

 

Residential

Commercial

Wood

3

times

 

Lifetime

 

Lifetime

Pre

 

Radiant

 

 

 

 

 

 

 

 

 

 

 

 

 

-

 

 

 

 

15-YEAR

ENGINEERED

America’s Best Choice™ Plank

x

15

 

 

 

x

x

x

x

American Home Series® Plank

x

15

 

 

 

x

x

x

x

Glen Cove™ Plank

x

15

 

 

 

x

x

x

x

Nelson™ Plank

x

15

 

 

 

x

x

x

x

Riverside™ Plank

x

15

 

 

 

x

x

x

x

Rockhampton™ Plank

x

15

 

 

 

x

x

x

x

Springdale® Plank

x

15

 

 

 

x

x

x

x

Summerside® Strip

x

15

 

 

 

x

x

x

x

Turlington™ American Exotics

x

15

 

 

 

x

x

x

x

Turlington Plank

x

15

 

 

 

x

x

x

x

SOLID

 

 

 

 

 

 

 

 

 

America’s Best Choice Strip

x

15

 

 

 

 

 

x

 

Amer. Home Series® Parquet

x

15

 

 

 

 

 

x

 

Amer. Home Series Strip

x

15

 

 

 

 

 

x

 

Asian™ Beech Plank

x

15

 

 

 

 

 

x

 

Asian Beech Strip

x

15

 

 

 

 

 

x

 

Bayport® Strip

x

15

 

 

 

 

 

x

 

Bristol™ Plank

x

15

 

 

 

 

 

x

 

Bristol Strip

x

15

 

 

 

 

 

x

 

Bristol LG Strip

x

15

 

 

 

 

 

x

 

Dover® Strip

x

15

 

 

 

 

 

x

 

Dover View™

x

15

 

 

 

 

 

x

 

Dundee™ Plank

x

15

 

 

 

 

 

x

 

Dundee Strip

x

15

 

 

 

 

 

x

 

Eddington™ Plank

x

15

 

 

 

 

 

x

 

Eddington Strip

x

15

 

 

 

 

 

x

 

Fulton™ Plank

x

15

 

 

 

 

 

x

 

Fulton Strip

x

15

 

 

 

 

 

x

 

Fulton LG Strip

x

15

 

 

 

 

 

x

 

Glenhurst™ Plank

x

15

 

 

 

 

 

x

 

Glenhurst Strip

x

15

 

 

 

 

 

x

 

Kona™ Plank

x

15

 

 

 

 

 

x

 

Laurel™ Strip

x

15

 

 

 

 

 

x

 

The New England™ Collection

x

15

 

 

 

 

 

x

 

Waltham™ Plank

x

15

 

 

 

 

 

x

 

Waltham Strip

x

15

 

 

 

 

 

x

 

Westchester™ Plank

x

15

 

 

 

 

 

x

 

Westchester Strip

x

15

 

 

 

 

 

x

 

FLOATING

 

 

 

 

 

 

 

 

 

Coastal Woodlands® - 3/8˝

x

15

 

 

 

x

x

x

x

10-YEAR

ENGINEERED

Adventure™ Plank

x

10

 

 

 

x

x

x

x

Summit Hill® Plank

x

10

 

 

 

x

x

x

x

5-YEAR

SOLID

Addison™ Strip

x

5

Plano™ Strip

x

5

Footnotes

x

x

(1)We warrant that the covered products, in their original manufactured condition, will be free from defects in grading, lamination and assembly for as long as you (the original purchaser) own the floor.

(2)We warrant to you (the original purchaser) that for the period indicated, the finish on the covered product will not wear through, and that the finish will not separate from the wood flooring under normal house- hold use when maintained in accordance with our recommended maintenance guidelines.

(3)We warrant to you (the original purchaser) that for the period indicated, the finish on the covered product will not wear through, and that the finish will not separate from the wood flooring under normal commer- cial use when maintained in accordance with our recommended maintenance guidelines.

(4)We warrant to you (the original purchaser) that for the period indicated, the acrylic impregnated wear layer will not wear through under normal household or commercial use when maintained in accordance with our recommended maintenance guidelines.

(5)We warrant to you (the original purchaser) that the covered products may be professionally sanded and refinished at least 3 times if proper sanding and refinishing procedures are followed as specified by the National Wood Flooring Association (www.nwfa.org).

(6)We warrant to you (the original purchaser) that for as long as you own your floor, each of our recommended adhesives will maintain its bond when properly installed with our covered flooring products and when maintained in accordance with our recommended maintenance guidelines.

(7)We warrant that each of the covered engineered hardwood flooring products, when properly installed with our recommended adhesives according to our installation instructions (including proper subfloor moisture testing), will not release from the subfloor for as long as you (the original purchaser) own your floor. This means that prior to installation your subfloor must be inspected to assure your subfloor does not exceed maximum allowable moisture levels.

To ensure your warranty remains effective, keep your proof of pre-installation moisture test results. If subfloor exceeds maximum allowable moisture levels, the subfloor must be allowed to dry or Armstrong’s S-135 VapArrestTM Moisture Remediation System should be used. Subfloors with known moisture problems are not covered by this warranty. This is a one-time repair and replacement warranty only.

2

(7A) Residential Warranty

We warrant that, when the Armstrong S-135 VapArrest Moisture Remediation System is used in conjunction with our recommended urethane adhesives for BRUCE®, ARMSTRONGTM Hardwood Flooring by HARTCO®, and ROBBINS® brand engineered hardwood flooring, the terms of the applicable subfloor moisture warranty for such flooring will apply without the requirement of pre-installation moisture test, provided that the subfloor is visually dry before installation and all other installation instructions are followed.

(7B) Commercial Warranty

For commercial applications, when Armstrong S-135 VapArrest Moisture Remediation System is used in conjunction with our recommended urethane adhesives for BRUCE, ARMSTRONG Hardwood Flooring by HARTCO, and ROBBINS brand engineered hardwood flooring, the terms of the applicable subfloor moisture warranty for such flooring will apply for a 3 year period from the time of installation, provided that a proper moisture test is conducted. This means that prior to installation your subfloor must be inspected to assure your subfloor does not exceed the maximum allowable moisture level for usage of Armstrong S-135 VapArrest Moisture Remediation System. Subfloor moisture levels must be less than 12 lbs./24 hours/1000 sq. ft. per a calcium chloride test. To ensure your warranty remains effective, keep your proof of pre-installation moisture test results. If subfloor exceeds maximum allowable moisture levels, the subfloor must be allowed to dry. Subfloors with known moisture problems are not covered by this warranty. This is a one-time repair and replacement warranty only.

(8)We warrant that the covered products meet our quality standards. You or your installer should carefully inspect the products before installation for any milling, dimension or visual defects. Any uncut pieces that appear to have defects should be returned to the original place of purchase; those pieces that do not meet our specifications will be replaced. Since wood is a natural product, there will be natural variations in color, tone and grain that are not covered by this warranty. The pre-installation warranty expires upon installation.

(9)We warrant to you (the original purchaser) that the covered products, when properly installed according to our installation instructions over radiant-heated subfloors that are engineered for the R-rating of the wood flooring product, will not buckle as long as the finished flooring surface does not exceed 85° F (29° C) during the life of the floor and the relative humidity levels are maintained between 35% and 55%.

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Contents Floor Care and Product Warranty Guide Year Who is Covered? What is Covered and For How Long?What Is Not Covered By These Warranties? What Are You Responsible For Under Our Warranties?Bruce Recommended Floor Care Products What Is Excluded From These Warranties?What Should You Do If You Have a Problem?

Floor Care specifications

Armstrong World Industries is a renowned leader in the flooring industry, specializing in innovative and high-quality floor care solutions. The company has established a reputation for durability, style, and maintenance ease, appealing to both residential and commercial markets. Their floor care options encompass a variety of materials, including vinyl, laminate, and hardwood, ensuring that customers can find the perfect flooring to suit their needs.

One of the main features of Armstrong's floor care products is their commitment to durability. Many of their vinyl flooring options come with a protective wear layer that enhances resistance to scratches, scuffs, and stains. This makes them an ideal choice for high-traffic areas, particularly in homes with pets or children. Moreover, the laminate flooring is designed to withstand wear, providing a long-lasting surface that retains its appearance over time.

Armstrong leverages advanced technologies to enhance performance and aesthetics. One notable technology is the patented Impervious Surface feature, which creates a waterproof barrier. This capability is especially beneficial in moist environments such as kitchens and bathrooms, where water damage can be a concern. Families can enjoy peace of mind knowing their floors will remain protected against spills and humidity.

Another significant characteristic of Armstrong’s flooring is its wide range of styles and designs. From traditional wood looks to contemporary patterns, the company offers a myriad of options that can complement any décor. The high-resolution printing technology used in their vinyl products captures the beauty of natural materials while featuring a variety of colors and textures. This allows homeowners and designers to create unique spaces that reflect personal style without compromising on functionality.

In addition to aesthetic and performance advantages, Armstrong is dedicated to sustainability. Their flooring products are made with environmentally friendly materials, and many options contribute to indoor air quality. The company’s focus on eco-conscious manufacturing processes ensures that customers can make responsible choices for both their homes and the planet.

Finally, maintaining Armstrong floors is straightforward. They offer a range of cleaning products that are specifically designed to keep their surfaces looking new. With minimal effort, users can ensure longevity and preserve the immaculate appearance of their flooring.

In conclusion, Armstrong World Industries stands out in the flooring market by offering a blend of durability, innovative technology, diverse design options, and sustainability. Their dedication to quality ensures that customers enjoy beautiful, long-lasting floors that meet their lifestyle needs.