Bissell 89Q9, 18Z6 Troubleshooting, Vacuum cleaner won’t run, No power at rotating floor brush

Page 16

Troubleshooting

Vacuum cleaner won’t run

Possible causes

1.Power cord not firmly plugged in

2.Blown fuse/tripped breaker

3.Thermal protector activated

No power at rotating floor brush

Possible causes

1.Canister is not securely seated

2.Brush switch turned to "OFF"

3.Vacuum is in upright position

WARNING:

To reduce the risk of electric shock, turn power OFF and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting.

Remedies

1.Check electrical plug

2.Check/replace fuse or reset breaker

3.Allow cleaner to cool for 30 minutes, see page 15

Remedies

1.Remove canister and replace, making sure that it "clicks" into place

2.Make sure brush switch is in "ON" position

3.Recline vacuum to operate brush

Vacuum cleaner won't pick up dirt

Possible causes

Remedies

1.

Incorrect height adjustment

1.

Adjust powerfoot to correct height setting

2.

Hose not attached to suction opening

2.

Grasp hose grip and firmly push onto

 

 

 

the base

3.

Crack or hole in hose

3.

Check hose and replace if needed

4.

Drive belt broken, worn or off motor pulley

4.

Reposition or replace drive belt,

 

 

 

see page 12

5.

Rotating floor brush bristles worn

5.

Replace brush

6.

Rotating floor brush jammed

6.

Remove brush and clean debris from

 

 

 

brush ends

7.

Clog in vacuum

7.

Follow instructions for clearing clogs

 

 

 

on page 14

8.

Dirt container full

8.

Empty dirt container

9.

Dirt container or secondary cyclone not installed properly

9.

Position correctly and lock into place

10.

Filters are dirty

10.

Check and clean or replace secondary

 

 

 

cyclone pre-motor and post-motor filters

Vacuum cleaner is difficult to push

 

 

Possible causes

Remedies

1.

Incorrect height adjustment

1.

Adjust powerfoot to correct height setting

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Contents
Safety Instructions Product View Assembly Operations TroubleshootingConsumer Services Additional Accessories Replacement Parts E R ’ S G U I D EThank you for buying a Bissell Multi Cyclonic vacuum Important Safety Instructions Or injuryProduct view How to use this guide AssemblyAttach handle to vacuum Attach vacuum hose and toolsPower switch/brush switch OperationHandle position Storage clips as shownSpecial tools Power height adjustmentPlace handle in upright position Length of the strap may be adjusted as required for comfort Pet TurboBrushPower cord storage Transporting CleanerTurn vacuum cleaner off O Loop power cord around cord wraps on side of the canisterMaintenance and care Empty dirt containerReplace the Hepa media post-motor filter every six months Empty dirt into garbage containerUnplug the cleaner from electrical outlet Cleaning the pre-motor and post-motor filterUnplug the vacuum from electrical outlet Clean debris from the motor pulley and drive belt areas Unplug cleaner from electrical outletPulley Replace light bulb TurboBrush maintenanceReposition lens and secure with the one screw Cleaning clogs Thermal protector Turn the cleaner OFF O and unplug from electrical outletRefer to the Clearing Clogs section Troubleshooting Vacuum cleaner won’t runNo power at rotating floor brush Vacuum cleaner wont pick up dirtVisible dirt escaping from cleaner Contact us directly atBissell consumer service Additional accessories98Q1-A Monday FridayPart Name StyleWarranty If your Bissell product should require service
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