Rheem RUTG2-53(PVN)(PVP)(XN)(XP) warranty Indoor Water Heater Only, Outdoor Water Heater Only

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Error Code Guide:

When an error code is displayed:

Close the hot water faucet, turn off the switch on the remote control.

Wait for about 5 minutes before turning the switch on again.

Open the hot water faucet.

If the error code remains in the display:

Close the hot water faucet and turn off the switch on the remote control.

Take the proper action shown below and attempt operation of the appliance again.

If the error code is still shown:

Turn off the hot water faucet and turn off the switch on the remote control.

Take note of the error code displayed and call the customer service assistance number in the “If You Need Service” section of the manual on the back cover.

Notice: If an error code other than those listed below is displayed, immediately turn off the hot water faucet, take note of the error code, turn off the switch on the remote control and call the customer assistance number.

Error Code

Possible Cause

What To Do

 

 

 

11 or 12

The Gas shutoff valve is not opened fully.

Open the Gas shutoff valve fully.

 

Gas service has been interrupted.

Contact gas utility company.

 

LP Gas is running low. (LP models only).

Fill up LP Gas container or replace with

 

 

a new cylinder of LP Gas.

 

Air in Gas Line.

Bleed all air from gas lines.

 

Power supply not grounded.

Ensure appliance is properly grounded.

 

 

 

Low inlet gas pressure due to improper sizing

Ensure gas line, meter, and regulator are

 

sized properly.

 

 

 

Wrong gas type.

Ensure gas type is correct.

 

 

 

Improper venting, vent material, or vent

Ensure venting is per Use & Care

 

configuration.

Manual. Contact a dealer for service.

 

 

 

15

The hot water faucet is not opened enough.

Open the faucet more to secure enough

 

 

volume.

 

Water heater has build up of lime deposits.

Contact a dealer for service.

 

 

 

05 or 13

Air intake of the unit and/or vent termination

Remove any obstructions of the air

 

may be blocked.

intake or vent termination.

(On error code 05 only: Every

Ventilator or other vents of the room may be

Clean the air intake of any dust or

60 seconds you hear an alarm

blocked.

grease buildup.

or when the faucet is closed,

The air inside the room may be contaminated

Open a window or vent to keep the

the alarm stops.)

due to long use of a fireplace or spaceheater.

air inside the room fresh.

(On error code 13 only: Unit

Heavy ventilation by other equipment or

Lower the level of the ventilation of

shuts down.)

appliances causing the lack of air intake to the

other equipment or appliances.

 

 

water heater.

Indoor Water Heater Only

 

Air shortage may be caused by too much steam

Avoid direct contact from steam.

 

 

in the unit.

 

 

Air intake filter is clogged.

Clean the air intake filter.

 

If the error code is still displayed after taking

Please contact a dealer for service.

 

the above steps.

 

 

 

 

1L

Water heater has buildup of lime deposits.

Contact a dealer for service.

 

 

 

99

Decrease of blower motor ventilation volume.

Clean any blockage from heat

Outdoor Water Heater Only

(Operation Stops)

exchanger fins and/or blower motor

 

 

 

CAUTION: Make certain power to water heater is “OFF” before removing protective cover FOR ANY REASON.

CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. VERIFY PROPER OPERATION AFTER SERVICING.

CAUTION: For your safety, DO NOT attempt repair of gas piping, remote control, burners, vent connectors or other

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safety devices. Refer repairs to qualified service personnel.

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Contents Tankless Water Heater You can find them on a label on the appliance That will result in death or seriousInjury Install and Properly Vent the Water HEATER… N G E R Natural GAS and Liquefied Petroleum Models Read and Follow this Safety Information Carefully Location of the Outdoor water heater Installing the Outdoor water heaterLocation of Indoor Water Heater Installing the Indoor water heaterCombustion and Ventilation Air Indoor Water Heater Only Corrosive AtmospheresInspect Shipment Venting Lengths VentingMaximum Vent Length Minimum Vent Length The ventingVenting Through Closed Spaces Appliance Vent AdapterDraining the Condensate Horizontal Vent Terminal Location Installing the water heaterOutdoor Water Heater Indoor Water HeaterAdditional Considerations Vent Horizontal Wall Thimble Installation Vertical Vent Termination Location Vertical Vent InstallationMounting the Water Heater Thermal ExpansionWater Supply Connections Water Filter Clean Water Inlet Check Valve Nipple Relief Valve Pressure Testing the Gas Supply System Leak TestingGas Supply High AltitudeControl Remote Control InstallationModel Description Range NumberRemote Control ExtensionWall CablePenetration Suitable Electrical Connection Indoor water heaters onlyIndoor or Outdoor water heaters Outdoor Models Indoor ModelsDuring Installation of this water heater… Hot and Cold Pipe Insulation InstallationInsulation Blankets Do’sInstallation Check List To Turn OFF GAS to Appliance Lighting the water heaterWater Temperature Setting Safety PrecautionsTime/Temperature Relationship in Scalds Operating the water heaterWater Temperature Setting… Routine Preventative Maintenance HousekeepingDrain heater. See Draining Water Heater section on Burner Inspection Venting System InspectionVacation and Extended Shut-Down Condensate Trap InspectionFreeze Protection Draining the Water HeaterBefore You Call For Service… Outdoor Water Heater Only Indoor Water Heater OnlyInstructions For Placing a Parts Order Replacement PartsTemperature Setting DIP Switch Adjustment If YOU Need Service

RMTG2-53(PVN)(PVP)(XN)(XP), RTG2-53(PVN)(PVP)(XN)(XP), RUTG2-53(PVN)(PVP)(XN)(XP), PTG53-(PVN)(PVP)(XN)(XP) specifications

Rheem PTG53-(PVN)(PVP)(XN)(XP), RUTG2-53(PVN)(PVP)(XN)(XP), RTG2-53(PVN)(PVP)(XN)(XP), and RMTG2-53(PVN)(PVP)(XN)(XP) are an impressive lineup of tankless water heaters that exemplify efficiency, technology, and convenience. These models represent Rheem's commitment to innovation in water heating solutions, appealing to both residential and commercial users.

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In summary, Rheem's PTG53-(PVN)(PVP)(XN)(XP), RUTG2-53(PVN)(PVP)(XN)(XP), RTG2-53(PVN)(PVP)(XN)(XP), and RMTG2-53(PVN)(PVP)(XN)(XP) represent the pinnacle of tankless water heating technology. With their efficient, space-saving design, advanced features, and emphasis on safety, these units are well suited for modern living, providing endless hot water and comfort to users.