GE AP13787 Rumbling noise, Relief valve, Producing popping, Noise or draining, Not enough or

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Before You Call For Service…

 

 

 

 

 

Problem

 

Possible Causes

What To Do

 

 

 

 

 

Rumbling noise

 

Scale and sediment

￿ Clean tank.

 

 

in tank.

 

 

 

 

 

 

Relief valve

 

Pressure build up

￿ This is an unacceptable condition and must be

producing popping

 

caused by thermal

corrected. Contact the water supplier or plumbing

noise or draining

 

expansion to a

contractor on how to correct this. Do not plug the

 

 

closed system.

relief valve outlet.

 

 

 

 

 

Not enough or

 

Water usage may have

￿ Wait for the water heater to recover after an

no hot water

 

exceeded the capacity

abnormal demand.

 

 

of the water heater.

 

 

 

 

 

 

 

 

Low gas pressure.

￿ Check gas supply pressure and manifold pressure.

 

 

 

 

 

 

 

The pilot burner may be out.

￿ Check the pilot burner. If necessary, relight using the

 

 

 

 

instructions in the “Lighting The Water Heater”

 

 

 

 

section of this manual.

 

 

 

 

 

 

 

The gas control (thermostat)

￿ See the “Water Temperature Setting” of The Water

 

 

may be set too low.

Heater section of this manual.

 

 

 

 

 

 

Leaking or open hot

￿ Make sure all faucets are closed.

 

 

water faucets.

 

 

 

 

 

 

 

Check valve error codes.

￿ Refer to gas valve error code table on page 30.

 

 

 

 

 

 

“ON/OFF” switch turned off.

￿ Turn “ON”.

 

 

 

 

 

 

Blower unplugged.

￿ Plug in. Verify power supply (120VAC).

 

 

 

 

 

 

Combustion Shutoff System

￿ Contact a qualified service technician.

 

 

tripped

 

Water is too hot

 

 

 

 

The gas control (thermostat)

See the “Water Temperature Setting” of The Water

 

 

is set too high.

Heater section of this manual.

 

 

 

 

 

 

Gas Control (Thermostat)

Contact a qualified service technician to replace the

 

 

Defective.

gas control (thermostat).

 

 

 

 

Pilot Burner Lights, but

 

Combustion Shutoff System

Contact a qualified service technician.

Main Burner will not

 

tripped.

 

stay lit.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CAUTION: Make certain power to water heater is “OFF” before removing protective cover FOR ANY REASON.

CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. VERIFY PROPER OPERATION AFTER SERVICING.

CAUTION: For your safety DO NOT attempt repair of gas piping, gas control (thermostat), burners, vent connectors or other safety devices. Refer repairs to qualified service personnel.

Safety Instructions Installation Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service

29

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Contents Residential 40 and 50 Gallon With Installation Instructions for the InstallerRheem Manufacturing Company Do not try to light any applianceFor Your Records R N I N G For Hot Water Scalds Water Temperature Time To Produce a Serious Burn120F 90F 160F Vacation Setting Safety Instructions Installation Customer Service Troubleshooting Tips Care and CleaningFront Sides Rear Top Installing the water heaterLocation Inspect Shipment Customer ServiceCombustion and Ventilation Air Corrosive AtmospheresCleaning Troubleshooting Tips Customer Service Typical InstallationThermal Expansion Water Supply ConnectionsRelief Valve Care and Cleaning OperatingTo Fill the Water Heater CondensationPressure Testing the Gas Supply System Leak TestingTroubleshooting Tips Customer Service Gas SupplyIf not factory installed Blower Assembly InstallationCustomer Service Troubleshooting VentingVenting information for 3 Vents Maximum and Minimum Vent LengthsVenting information for 2 Vents Horizontal Vent Terminal Location Care and CleaningAdditional Considerations OperatingVertical Vent Installation Horizontal Vent InstallationInstructions Care and Cleaning Vertical Vent Termination LocationCementing Joints Cleaner-Primer and Medium Body Solvent CementDraining the Condensate Service WiringInsulation Blankets Heat Trap Hot and Cold Pipe Insulation InstallationDuring Installation of this water heater Water Supply Installation ChecklistWater Heater Location Combination Potable and Space Heating Application Care and Cleaning Troubleshooting TipsLighting the water heater Operating Procedure Safety PrecautionsInstallation Instructions Operating Troubleshooting Tips Customer Service120F Water Temperature Setting…Water Temperature Instructions Installation Instructions Routine Preventative MaintenanceSafety Draining the Water HeaterHousekeeping Installation Instructions SafetyVenting System Inspection Burner InspectionAnode Rod Vacation and Extended Shut-DownBefore You Call For Service… Relief valve Rumbling noiseProducing popping Noise or drainingSecond Seconds Gas Valve LED Error CodesBurner Assembly Kit Replacement PartsOperating Instructions Care and Cleaning Instructions For Placing a Parts OrderInstallation Instructions Troubleshooting Tips If YOU Need Service Please place in envelope and mail to Consumer Product Ownership Registration If you require service, call

AP13787 specifications

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