Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Installation Instructions Safety Instructions
Gas Valve LED Error Codes
1st Flash, | 2nd Flash, |
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Pause 1 | Pause 3 | Possible Causes | What To Do |
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Slow Flash | N/A | Normal operation. | ● No problem. |
Standby Mode. |
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Fast Flash |
| Normal operation. | ● No problem. |
N/A | Heat Mode. |
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| Lockout condition. | ● Third failed ignition attempt. Unplug to reset |
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| Ignition Failure. | control. Contact qualified service technician. |
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| ● Make sure manual gas shutoff valve is open. |
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| ● If pressure is too high, the valve will not |
1 Flash | 1 Flash |
| operate. |
| l● Clean any scale buildup from burner and pilot | ||
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| assembly. (Refer to page 26) |
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| ● The spark ignitor assembly could be damaged |
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| or broken. If so, replace assembly. |
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| ● Bleed air from gas line. (Refer to page 28) |
2 Flashes | 1 Flash | Lockout condition. | ● Contact local qualified service technician. |
Flammable Vapors Present. |
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| Lockout condition. | ● Contact local qualified service technician. |
2 Flashes | 3 Flashes | FVD Interface Failure/Miswiring |
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(Flammable Vapor Sensor Failure). |
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3 Flashes | 1 Flash | Lockout condition. | ● Contact local qualified service technician. |
Pressure Switch Fails to Open. |
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| Lockout condition. | ● Contact local qualified service agent. |
3 Flashes | 3 Flash | Pressure Switch Fails to Close. | Inspect vent pipe and dilution air inlet for |
| blockage. (Refer to “Routine Preventive | ||
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| Maintenance” Section.) |
4 Flashes | 1 Flash | Lockout condition. | ● Check the electrical supply outlet. |
Line/Neutral Polarity Failure. |
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4 Flashes | 2 Flash | Lockout condition. | ● Contact local qualified service technician. |
ECO Failure. |
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| Lockout condition. | ● Unplug to restart control. Contact local |
4 Flashes | 3 Flash | False Flame (Unwanted Flame | qualified service technician. |
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| Present). |
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5 Flashes | - | Vacation Mode Active | ● Select desired temperature setting. |
LED Steady ON | N/A | Lockout condition. | ● Contact local qualified service technician. |
System Error, Cycle Power. |
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CAUTION: Make certain power to water heater is “OFF” before removing protective cover FOR ANY REASON.
CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. VERIFY PROPER OPERATION AFTER SERVICING.
CAUTION: For your safety DO NOT attempt repair of gas piping, remote control, burners, vent connectors or other safety devices. Refer repairs to qualified service personnel.
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