Bradford-White Corp E32-80R, E32-120R, E32-50S Making voltage checks to avoid personal, Injury

		TROUBLESHOOTING
Quick Step Plan to Hot Water		WARNING
1.	TURN OFF power to water heater and check all wire	High voltage exposure. Use caution when
	connections to insure they are tight and corrosion free.	making voltage checks to avoid personal
2.	Turn power “ON” and determine that line voltage is	injury.
	present (see pg 12), and the high limit (ECO) has not
	actuated (see pg 13).

3.Check for blown fuse (see pg 13).

4.Check for inoperative heating element (see procedure on page 11).

5.Check for proper thermostat operation (see pg 14). NOTE: Thermostat testing procedures assume items 2, 3 and 4 above are in working order.

SYMPTOM PROBABLE CAUSE

CORRECTIVE ACTION

SERVICE

PROCEDURE

No Hot Water

Not Enough Hot

Water

1.No Power to heater.

2.Blown water heater fuses.

3.Loose wire connections.

4.Inoperative heating elements.

5.Inoperative thermostat.

6.Open ECO.

1.Inoperative heating element.

2.Thermostat(s) set to low.

3.Inoperative thermostat(s).

4.Loose wire connection.

5.Sediment or lime build up on element(s).

6.High demand period.

7.Undersized heater.

8.Very cold inlet water to heater.

9.Plumbing connections reversed.

10.Damaged dip tube.

1.Check fuses or circuit breakers at service panel.

2.Check water heater fuses.

3.Check all wire connections.

4.Check heating element(s). Replace as needed.

5.Check thermostat(s) operation. Replace as needed.

6.Check ECO. Reset or replace thermostat(s) as needed.

1.Check heating element(s), replace as needed.

2.Increase thermostat setting.

3.Check thermostat(s), replace as needed.

4.Check all wire connection.

5.Remove heating element(s) and check for lime build up.

6.Reduce demand.

7.Replace with larger heater.

8.Temper water to heater.

9.Correct plumbing connections.

10.Check dip tube, replace as needed.

2.See Service Procedure E32-III, Page 13

4.See Service Procedure E32-I, Page 11.

5.See Service Procedure E32-IV, Page 14.

6.See Service Procedure E32-III, Page 13

1.See Service Procedure E32-I, Page 11.

3.See Service Procedure E32-IV, Page 14.

5.See Service Procedure E32-VI, Page 16.

10.See Service Procedure E32-VII, Page 17.

Slow Hot Water

Recovery

Over Heated

Water or

Continues

Operation

Noisy (singing or hissing) Elements

1.Sediment or lime build up on element(s).

2.Loose wire connections.

3.Inoperative thermostat(s).

4.Derated heating element installed.

1.Thermostat(s) not in contact with tank.

2.Grounded heating element(s).

3.Thermostat set to high.

4.Inoperative thermostat(s).

5.Inoperative ECO.

6.Undersized water heater.

1. Lime formation on elements.

1.Remove heating element(s) and check for lime build up.

2.Check all wire connections.

3.Check thermostat(s), replace as needed.

4.Check terminal block of element for proper voltage and wattage rating.

1.Position thermostat flush with tank surface.

2.Check heating element(s). Replace as needed.

3.Adjust thermostat(s) to desired setting.

4.Check thermostat(s), replace as needed.

5.Check ECO, replace thermostat as needed.

6.Replace with larger heater.

1.Remove and clean heating elements. Replace as needed.

1.See Service Procedure E32-VI, Page 16.

3.See Service Procedure E32-IV, Page 14.

1.See Service Procedure E32-V, Page 15.

2.See Service Procedure E32-I, Page 11.

4.See Service Procedure E32-IV, Page 14.

5.See Service Procedure E32-III, Page 13.

1.See Service Procedure E32-VI, Page 16.

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