American Water Heater (A)BCG385T500-8N, (A)BCG38T500-8P manual E4 Plug

Page 33

TROUBLESHOOTING

TEST 7: BLOWER ON, BLOWER PROVER SWITCH CLOSED, NO IGNITER OPERATION

Conditions:

•Power on, but no power to igniter

•Plugs in receptacles

•Blower (Draft Inducer) on

•24V at ignition board E1, Pin 10

Check E1 pin 10 - 24V

Check E4 pin 4 to Ground

Ground

Check E4 pin 2 to Ground

Ground

Continuity

Test

4321

E4 Plug

 

 

 

Figure 26

 

 

 

 

 

 

TEST 7

Voltage check and continuity check of hot surface igniter circuit

 

 

Continuity check - Power off- Plug removed from E4 receptacles.

 

 

 

Nominal 80 VAC check - Plug in E4- Power on.

 

 

IF

then

 

 

Continuity is not indicated between E4 plug

•

check wiring and connection from E4 plug to HSI receiving plug.

 

 

pin 2 to 4.

•

replace HSI Assembly.

 

 

Continuity is present

Resistance should be between 11 and 20 Ohms at a temperature of 77°F.

 

 

Voltage is not present between E4, Pin 2 to ground

Replace ignition board.

 

 

Voltage is present

Continue

 

 

Voltage is not present between E4, Pin 4 to

•

check wiring and plug connections to hot surface igniter (HSI).

 

 

ground

•

replace HSI if needed.

 

 

Voltage is present

Note ignition board flash code LED. Hot surface igniter (HSI) should work.

 

 

 

 

 

 

 

 

 

 

 

Servicing should only be performed by a Qualified Service Agent

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Contents Models ABCG385T500-8N Commercial GAS Water HeatersCommercial GAS Water Heater Table of Contents Service Reminder Service WarningIntroduction QualificationsRequirements Tools RequiredTools Optional Water Piping Installation ConsiderationsGAS Pressure Requirements Closed Water SystemsAir Supply AIR RequirementsInstallation Considerations Make-up Air Direct Communication with Outdoors Contaminated Air Clearances Water HeaterMinimum Clearances to Combustible Surfaces Clearances ExteriorVenting Sequence of Operation Operation and ServiceElectrical Sequence 1a 1 1b Wiring DiagramYES Operating Sequence Flow ChartMeasuring Gas Pressures GAS Control ValveMain Valve Solenoid Connections Manifold Pressure AdjustmentHOT Surface Igniter HSI GAS Control VALVE/BURNER Area ViewBlower Prover Switch Table Blower Prover Switch SettingsThermostat and Ignition Control Board View White Rodgers Ignition Control Board White Rodgers Integrated Control ThermostatPRE-SERVICE Checklist Troubleshooting Ignition Control Board Error CodesSystem has locked out after 3 trials for ignition Reversed polarity in power supply Internal control board failure Igniter not sensed and/or water heater not groundedLED Indication Action Status Integrated Heater Control Display LightsTest 1 120 VAC to Heater Check ConditionsThen Test 2 Polarity Check Test 3 Continuity Check of High Limit ECO Ohms Test 4 Upper Temperature Probe Continuity CheckTest 5 Calling for Heat no Blower Operation Test 6 Blower ON, no Ignition E4 Plug Test 8 Igniter HEATS, no Main Burner Test 9 Igniter HEATS, no Main Burner Test 10 Main Burner Ignition for Less than Five Seconds Test 11 Water Heater Shutting OFF below Setting Page

(A)BCG38T500-8P, (A)BCG385T500-8N specifications

The American Water Heater (A)BCG38T500-8P and (A)BCG385T500-8N are innovative options in the realm of residential water heating systems. Designed for efficiency and reliability, these water heaters are perfect for households looking for robust hot water solutions.

One of the primary features of these models is their 38-gallon capacity, which makes them suitable for medium to large households. They provide an ample supply of hot water for everyday needs such as showers, dishwashing, and laundry. With a powerful 50000 BTU gas burner, both models can heat water effectively, ensuring that users have access to hot water when they need it.

In terms of technology, both the (A)BCG38T500-8P and (A)BCG385T500-8N are designed with advanced, environmentally-friendly features. Their efficient design helps reduce energy consumption, making them compliant with Energy Star standards. This not only ensures that users save on utility bills but also contributes to a more sustainable approach to water heating.

The construction of these water heaters is robust, typically featuring a glass-lined tank to prevent corrosion and extend the lifespan of the unit. The exterior is designed to withstand the rigors of time while providing excellent insulation to minimize heat loss. Both models are also equipped with a durable anode rod that further enhances corrosion resistance.

Safety is another critical characteristic of the (A)BCG38T500-8P and (A)BCG385T500-8N. They include safety features such as a temperature and pressure relief valve, ensuring that the system operates safely under various conditions. Additionally, these models often come with a 6-year limited warranty, providing peace of mind for homeowners.

Installation is straightforward, as these water heaters are designed to fit standard plumbing setups. They also offer a range of adjustable settings, allowing homeowners to customize their hot water experience according to their specific needs.

In summary, the American Water Heater (A)BCG38T500-8P and (A)BCG385T500-8N stand out for their ample capacity, energy-efficient operation, durable construction, and safety features. They represent a reliable choice for those seeking effective and long-lasting water heating solutions in their homes.
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