American Water Heater 316888-004 warranty Troubleshooting

Page 51

TROUBLESHOOTING

These guidelines should be utilized by a qualified service agent.

Problem

Possible Cause(s)

What to do

NOT ENOUGH HOT WATER

STANDBY button turned off.

Press switch to turn heater on.

 

No power at outlet.

Repair service to outlet.

 

Error Code being displayed

Refer to “FAULT INDICATION AND

 

 

ERROR CODES” section and Table

 

 

5 or call service agency or dealer.

 

Set point set too low.

Adjust Set point higher.

 

Heater undersized.

Reduce hot water use.

 

Low gas pressure

Contact dealer.

 

Incoming water is usually cold.

Allow more time for heater to reheat.

 

Leaking hot water pipes of fixtures.

Have plumber check and repair

 

 

leaks.

CONDENSATION

Water on the floor under heater.

See CONDENSATE section.

WATER LEAKS

Improperly sealed, hot or cold supply

Check for leaks. See Figure 40.

 

connections, relief valve, drain valve

 

 

or thermostat threads.

 

 

Leakage from other appliances or

Inspect other appliances near water

 

water lines.

heater.

 

Condensation of flue products.

Refer to CONDENSATE section.

LEAKING T&P

Thermal expansion in closed water

Install thermal expansion tank (Do

 

system.

not plug T&P valve).

 

Improperly sealed valve.

Check relief valve for proper

 

 

operation (Do not plug T&P valve).

HOT WATER ODORS (refer to

High sulfate or mineral content in

Drain and flush heater thoroughly

cathodic protection)

water supply.

then refill.

 

Bacteria in water supply.

Chlorinate water supply.

HOT WATER TOO HOT

Thermostat set too high.

Refer to TEMPERATURE

 

 

REGULATION section.

WATER HEATER SOUNDS

Condensation dripping on burner.

Refer to CONDENSATE above.

SIZZLING - RUMBLING NOISE

Sediment at bottom of heater tank.

Clean sediment from tank. Refer to

 

 

DRAINING.

SOOTING

Improper combustion.

Refer to Air Requirements.

BURNER WILL NOT STAY LIT-

High ambient room temperature.

Contact a qualified service agency to

GOES OUT 4-5 SECONDS

 

determine cause.

 

Defective Control board.

Replace Control board.

 

Damaged Flame Sensor

Replace Flame Sensor

 

(Error code E35)

 

VENT GAS ODORS

Lack of air supply.

Shut off water heater immediately

 

Improperly installed vent piping.

and contact a qualified service

 

 

agency to determine cause.

 

Downdraft

 

 

 

Poor Combustion

 

THERE IS NO WATER AT ALL

The unit display is flashing an error

Check if there is any error code

WHEN THE HOT WATER TAP IS

code.

flashing on the remote controller.

OPENED.

 

 

 

TABLE 6

 

www.americanwaterheater.com

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Contents AN Odorant is Added to the GAS Used By this Water Heater Power Vent GAS ModelsTable of Contents Important Definitions Safe INSTALLATION, USE and ServiceGeneral Safety Can be triggered at any time Introduction Preparing for the InstallationPage Replacement Parts and Deliming Products GET to Know Your Water Heater GAS ModelsOperation Rough in Dimensions Installation ConsiderationsDirectly BELOW. Keep Clear of ALL Obstructions Hotter Water can Scald Water Piping Mixing Valve UsageSuggested Piping Arrangement For TOP Connections Water Potable Heating All models are consideredFacts to Consider about Location Handle Installation Earthquake Zones Page Combustion AIR and Ventilation Appliances in Unconfined SpacesAppliances in Confined Spaces ALL AIR from Outdoors See Figures 12, 13 Thermal Expansion Chemical Vapor CorrosionWater Piping Closed Water SystemsHard Water TEMPERATURE-PRESSURE Relief ValveValve and Pipe Insulation if supplied GAS Piping Filling the Water Heater High Altitude InstallationsGAS Line Purging FLOODING/FREEZINGIf using 2 inch vent pipe Vent Pipe TerminationPlanning the Vent System If using 3 inch vent pipe Masonry Side Walls Installation of Vent SystemVent Terminal INSTALLATION, Sidewall CondensateSequence of Installations Installation SequenceVent terminals supplied with heater must be used Installation of Vertical Vent System Installation of Vent SYSTEM, SidewallVent Pipe Preparation Initial PreparationSelection of Materials Recommended BRUSH* Size for Primer Cement Applications Step aStep B Step G Connection to Vent Pipe Power VentStep E Step FVent Hoods MAY be Extremely HOT During Operation Electrical Connections Filling the Water HeaterCalibration Display Panel Operating InstructionsPage MCU Lighting Instructions For Your Safety Read Before LightingHeat Cycle Definitions State Description Temperature Regulation Temperature Probes Unique Hybrid FeaturesPage Temperature Regulation Constant Output Temperature Control Start UP ConditionsOperational Conditions Burner Operation and Inspection MaintenanceHousekeeping Venting System InspectionMotors Anode ROD ReplacementTEMPERATURE-PRESSURE Relief Valve Operation Cleaning the Inlet Water FilterFlushing the Heat Exchanger Lime BUILD- UP Cleaning the Heat EngineDraining the Tank Fault Indication and Error CodesDiagnostic Display RemarksCode Display Example Format Fault Lockout Code Description Cause Remedy Type Displayed Fault Lockout Code Description Cause Remedy Type Displayed Fault Lockout Code Description Cause Remedy Type Displayed Troubleshooting Stays Cold When the TAP is OpenedThere is no HOT Water or HOT Water Turns ColdLeakage Checkpoints ServiceParts Identification Item # Description AB C DEF Replacement Parts Description NIP/DIP/TBO/HTKIT # Page Page

316888-004 specifications

The American Water Heater 316888-004 is a reliable and efficient choice for homeowners seeking a dependable and effective water heating solution. Designed with a focus on performance and convenience, this water heater provides an impressive array of features that meet the demands of modern living.

One of the standout characteristics of the 316888-004 is its efficient heating technology. The unit employs advanced heating elements that ensure rapid heating of water, reducing wait times for hot water availability. This feature is particularly beneficial for households with high hot water demands, such as those with multiple bathrooms or numerous appliances requiring hot water simultaneously. By delivering hot water quickly, this model enhances user satisfaction and improves overall household efficiency.

In terms of design, the American Water Heater 316888-004 boasts a compact structure, which makes it suitable for various installation environments, including tight spaces. Its durable construction is complemented by high-quality materials, ensuring longevity and reduced maintenance costs. This model is built to withstand the rigors of daily use, providing peace of mind to homeowners regarding its reliability and durability.

Safety is another important aspect of the 316888-004. The unit is equipped with multiple safety features, including a temperature and pressure relief valve, which helps prevent overheating and excessive pressure buildup. Additionally, it accommodates users' needs for energy efficiency, making it an environmentally friendly option. The device is designed to minimize energy consumption, which not only lowers utility bills but also contributes to reducing the household's overall carbon footprint.

Moreover, the 316888-004 is user-friendly, featuring a simple control interface that makes adjusting temperature settings easy. This accessibility allows users to customize their water heating experience according to their personal preferences.

In conclusion, the American Water Heater 316888-004 stands out as a top choice in its category. With its efficient heating technology, durable construction, focus on safety, energy efficiency, and user-friendly features, it meets the diverse needs of contemporary households. For anyone seeking a reliable, high-performance water heater, the 316888-004 is undoubtedly a smart investment, ensuring consistent hot water availability for years to come.
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