gis
General warranty
13 Warranty (Certificate)
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| To register your warranty, you should complete and return the enclosed | |
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| warranty card after which a warranty certificate will be sent to you. This | |
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| certificate gives the owner of a water heater supplied by A.O. Smith Water | |
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| Products Company B.V. of Veldhoven, The Netherlands (hereinafter | |
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| “A.O. Smith”) the right to the warranty set out below, defining commitments of | |
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| A.O. Smith to the owner. | |
13.1 | General warranty | If within one year of the original installation date of a water heater supplied by | |
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| A.O. Smith, following verification, and at the sole option of A.O. Smith, a part or | |
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| component, (with exclusion of the tank) proves to be defective or does not | |
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| function correctly due to manufacturing and/or material defects, A.O. Smith | |
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| shall replace or repair this part or component. | |
13.2 | Tank warranty | If within 3 years of the original installation date of a water heater supplied by | |
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| A.O. Smith, following inspection, and at the sole option of A.O. Smith, the glass- | |
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| lined steel tank proves to be leaking due to rust or corrosion occurring on the | |
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| water side, A.O. Smith shall provide an entirely new water heater of equivalent | |
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| size and quality. The warranty period given on the replacement water heater | |
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| shall be equal to the remaining warranty period of the original water heater that | |
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| was supplied. Notwithstanding that stated earlier in this article, in the event that | |
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| unfiltered or softened water is used, or allowed to stand in the water heater, the | |
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| warranty shall be reduced to one year from the original installation date. | |
13.3 | Installation and | The warranty set out in article 1 and 2 will apply solely under the following | |
| conditions of use | conditions: | |
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| a. | the water heater is installed under strict adherence to the installation |
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| instructions of A.O. Smith applying to the specific model, and the relevant |
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| local authority installation and building codes, rules and regulations in force; |
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| b. | the water heater remains installed at the original site of installation; |
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| c. | the appliance is exclusively used with drinking water, which at all times can |
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| freely circulate (a separately installed heat exchanger is mandatory for |
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| heating salt water or corrosive water); |
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| d. | the tank is safeguarded against harmful scaling and lime buildup by means |
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| of periodic maintenance; |
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| e. | the water temperatures in the heater do not exceed the maximum setting of |
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| the thermostats, which form a part of the water heater; |
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| f. | the water pressure and/or heat load do not exceed the maximum values |
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| stated on the water heater rating plate; |
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| g. | the water heater is installed in a |
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| h. | the water heater is connected to a cold water supply arrangement, which is: |
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| approved by the relevant authority; with sufficient capacity for this purpose; |
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| supplying a pressure no greater than the working pressure stated on the |
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| water heater; and where applicable, fitted with a temperature and pressure |
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| relief valve compliant with the installation instructions of A.O. Smith |
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| pertaining to the specific model of water heater, and under adherence to the |
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| relevant local authority installation and building codes, rules and regulations |
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| in force; |
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| i. | the anodes are replaced and renewed no later than when 60% used up. |
13.4 | Exclusions | The warranty set out in article 1 and 2 will not apply, in the event of: | |
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| a. | damage to the water heater caused by an external factor; |
Release R.1.3 UK | 89 |