Kenmore 625.38816, 625.38815 Care of Your Water Softener, Checklist ... to Help YOU Save Money

_._._: SECTION 3

CARE OF YOUR WATER SOFTENER

D. CHECKLIST ... TO HELP YOU SAVE MONEY

If your water softener fails to work, make the following easy checks. Often, you will find what's wrong your-

self and you won't have to call and wait for service. If you do not find anything wrong, while making the

checks, and your softener still does not work call Kenmore Water Line at 1-800-426-9345.

Note:

1. Also read ERROR CODE, page 2-1.

2.If an error code is not displayed, press and hold the SELECT button until the display changes. Then, press

the SELECT button again and hold until a flashing SR code appears. It must show 8R22 for UltraSoft 100 or

SR24 for UltraSoft 150. If any other number shows, the face plate computer is working on incorrect input and

would probably be the cause of the problem. To set SR22 or SR24, press either the UPI_ or DOWN_] button. When the correct model code shows, press SELECT to return a flashing 12:00 AM display. Reset the present time, hardness number, etc., pages 1-3 and 1-4.

PROBLEM

CAUSE

CORRECTION

No soft water

No salt (or salt bridged)

in the storage

tank

Refill with salt, or break the salt bridge (page

3-1). Press ON/OFF-HOLD

(RECHARGE

NOW) button and hold for 3 seconds to start a

regeneration (see page

2-1).

Transformer

unplugged

at the wall outlet,

Check

for

loss of power

due to any of these

or power cable leads loose from the

and correct. With the

power

back

on, look at

electronic board, fuse blown, circuit the time display and read PROGRAM

breaker

popped,

or circuit switched off.

MEMORY, page 2-1.

Manual bypass valve(s)

in bypass position

Look at FIG.14 on page 4-1. Move the stem in

a single valve to service. In a 3-valve bypass,

open the inlet and outlet valves, and be sure to

fully close the bypass valve.

Dirty, plugged or damaged nozzle & Take apart and clean or replace damaged

ventud

parts (see page 3-2).

Valve drain

hose

plugged

The drain hose must not have kinks, sharp

bends, or be raised too high above the

softener (see page 16 in your installation

manual).

Water

hard

sometimes

Hardness number

setting too

low

Press

and release the

SELECT

button

until

HARDNESS shows in the display. Read the

hardness number in the display and be sure

the same grains per gallon number is shown

on your water analysis report. See page 1-4 to

reset. Press and release the SELECT button

until the present time shows in the display.

incorrect SR code selected. See above.

Using

hot

water

when

softener

is

Avoid using hot water

du ring this time because

regenerating

the water

heater refills

with

hard

water

(see

Automatic Bypass, page 2-4).

Increase

in the grains of hardness in your

Ask your

Sears retail store

for a

new water

I water supply

analysis. Then make

a new hardness number

setting

(page 1-4).

Brine

tank

flooded

Restricted drain

line

Check

for

kinks, bends

or obstructions

(see

page 16 in your installation manual).

Plugged

or dirty

nozzle

& venturi

Take apart and clean or replace damaged

parts (see page 3-2).

Valve-rotor

disc

& seals

Check

for

scratches

or grooves,

replace if

needed.

3-4

Problems,

Questions?

Call

1-800-426-9345

Kenmore

Water

Line