SECTION 5
SERVICE TECH INFORMATION
5A.TROUBLESHOOTING
MANUAL ADVANCE REGENERATION CHECK
This check verifies proper operation of the valve motor, brine tank fill, brine draw, regeneration flow rates, and other controller functions. Always make the initial checks, and the manual initiated diagnostics.
NOTES: The face plate display must show a steady time (not flashing). If an Error code shows, first press the SELECT button to enter the diagnostic display.
1.Press the ON/OFF2HOLD button and hold in for 3 seconds. *RECHARGE and Fill begin to flash as the softener enters the fill cycle of regeneration. When Fill is on steady, remove the brinewell cover and, using a flashlight, observe fill water entering the tank.
*NOTE: If the CLEAN feature is set to ON, a cleaning backwash (CLEAN and Bkwsh or Rinse flashes in the display, along with the minutes of the clean cycle remaining), precedes the recharge.
a.If water does not enter the tank, look for an ob2 structed nozzle, venturi, fill flow plug, brine tub2 ing, or brine valve riser pipe.
CYCLE FLOW RATES (GALLONS PER MIN.)
FILL (flow to salt storage tank) | 0.3 | (1.1 liters) | |
BRINING |
| .19 | (.7 liters) |
BRINE RINSE | (flow to drain) | .12 | (.45 liters) |
BACKWASH | 2.0 | (7.6 liters) | |
FAST RINSE |
| 2.0 | (7.6 liters) |
2.After observing fill, press the ON/OFF2HOLD button to move the softener into brining. A slow flow of water to the drain will begin. Verify brine draw from the brine tank by shining a flashlight into the brinewell and observing a noticeable drop in the liquid level.
NOTE: Be sure a salt bridge is not preventing water with salt contact.
a.If the softener does not draw brine…
…nozzle and/or venturi dirty or defective.
…nozzle and venturi not seated properly on gasket.
…restricted drain (check drain fitting and hose).
…defective nozzle and venturi seal.
…other inner valve defect (rotor seal, rotor & disc, wave washer, etc.).
NOTE: If water system pressure is low, an elevated drain hose may cause back pressure, stopping brine draw.
3.Again press ON/OFF2HOLD to move the soften2 er into backwash. Look for a fast flow of water from the drain hose.
a.An obstructed flow indicates a plugged top dis2 tributor, backwash flow plug, or drain hose.
4.Press ON/OFF2HOLD to move the softener into fast rinse. Again look for a fast drain flow. Allow the softener to rinse for a few minutes to flush out any brine that may remain in the resin tank from the brining cycle test.
5.To return the softener to service, press ON/OFF2 HOLD.
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