Reference
Troubleshooting
Problem | What to do |
|
|
No sound | • Check the volume control. |
| • Make sure the receiver (or amplifier) is plugged in and |
| turned on. |
| • Check all connections (see page 10). |
| • Make sure the receiver is not on Mute. |
| • Make sure headphones are not connected to the receiver. |
|
|
Center or surround | • Make sure your receiver has amplified center and surround |
speaker does not | channels. |
work | • Be sure your receiver is set properly (see page 12 and |
| page 13). |
| • Check the audio source material to be sure it is encoded |
| for surround sound. |
| • Check the speaker connections. (see page 10). |
| • If your surround sound receiver is |
| RCA stereo cable connects the receiver to a stereo sound |
| source (TV, VCR, laserdisc, or DSS player). |
| • If the receiver is connected directly to a stereo television, |
| make sure that all other program sources (VCR, laserdisc, |
| or DSS player) are connected to the TV using RCA stereo |
| cable as well. |
| • If your surround sound receiver is Dolby Digital, be sure |
| the sound source (DSS, laserdisc, or DVD player) is con- |
| nected directly to your receiver as described in your |
| receiver owner’s guide. |
|
|
Center speaker | • Reduce the volume until that speaker returns to normal |
intermittently shuts | play. Automatic electronic protection circuitry may have |
down | engaged to prevent an overload. |
| • Check the power rating of your receiver (see “Compatibil- |
| ity” on page 15). |
| • Make sure your receiver is set for NORMAL surround |
| sound mode. |
Sound is distorted • Check the speaker cord for damage.
•Reduce the output level from your TV or other components connected to the receiver.
Customer service
To arrange for service, contact your authorized Bose® dealer, or contact Bose directly.
14 | October 26, 2001 | AM257528_01_V.pdf |