electrolux 25
Guarantee/Customer Service
Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE: ELECTROLUX
This document sets out the terms and conditions of product warranties for Electrolux branded appliances. It is an important document.
Please keep it with your proof of purchase documents in a safe place for future reference should you require service for your Electrolux appliance.
General Terms and Conditions
1.In this warranty
(a)'Electrolux' means Electrolux Home Products Pty Ltd ABN 51004 762 341 in respect of Appliances pur- chased in Australia and Electrolux (NZ) Limited in respect of Appliances purchased in New Zealand;
(b)'Appliance' means any Electrolux product purchased by you accompanied by this document;
(c)'Warranty Period' means
i)where you use the Appliance for personal, domestic or household purposes in Australia the period of 24 months and in New Zealand the period of 24 months;
ii)where you use the Appliance for commercial purposes, in Australia the period of 3 months and in New Zealand the period of 3 months, (if the period stated is 0 months you are not covered by this product warranty) following the date of original purchase of the Appliance;
(d)'you' means the purchaser of the Appliance not having purchased the appliance for
2.This warranty only applies to Appliances purchased and used in Australia or New Zealand and is in addition to (and does not exclude, restrict, or modify in any way) any
3.Electrolux warrants that, when dispatched from an Electrolux warehouse, the Appliance is free from de- fects in materials and workmanship for the Warranty Period.
4.During the Warranty Period Electrolux or its Authorised Service Centre will, at no extra charge if your ap- pliance is readily accessible without special equipment, and subject to these terms and conditions, repair or replace any parts which it considers to be defective. You agree that any replaced Appliances or parts be- come the property of Electrolux. This warranty does not apply to light globes, batteries, filters or similar perishable parts.
5.Parts and Appliances not supplied by Electrolux are not covered by this warranty.
6.Where you are within an Electrolux service area, this warranty covers the cost of transport of the Appli- ance to and from Authorised Service Centres of Electrolux and travelling costs for representatives of the Authorised Service Centre to and from your home or business. If you are outside an Electrolux service area, you will bear these costs. For information about whether you are within an Electrolux service area, please phone 13 13 49 in Australia,
or 0800 10 66 10 in New Zealand.
7.Proof of purchase is required before you can make a claim under this warranty.
8.You may not make a claim under this warranty unless the defect claimed is due to faulty or defective parts or workmanship. Electrolux is not liable in the following situations (which are not exhaustive):
(a)The Appliance is damaged by
i)accident
ii)misuse or abuse, including failure to properly maintain or service
iii)normal wear and tear
iv)power surges, electrical storm damage or incorrect power supply
v)incomplete or improper installation
vi)incorrect, improper or inappropriate operation
vii)insect or vermin infestation.