What to do if ...
Correcting Malfunctions
A malfunction may be caused by only a minor fault that you can rectify yourself using the following instructions. Do not perform any other work on the appliance if the following information does not provide assistance in your specific case.
Warning! Repairs to refrigerators/freezers may only be performed by qualified service engineers. Improper repairs can give rise to significant hazards for the user. If your appliance needs repairing, please contact your local Service Force Centre.
Malfunction |
| Possible Cause |
| Remedy |
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Appliance does not work, no pilot light is illuminated.
Green light does not light up, yellow light lights up when fast freeze fuction is activated, appliance is on. Yellow light does not light up, when fast freeze fuction is activated, appliance is on.
Appliance cools too much.
The freezer temperature is not sufficient, red light lights up, temperature signal sounds
16
Appliance is not switched on
Mains plug is not plugged in or is loose.
Fuse has blown or is defective.
Socket is defective.
Green light faulty.
Yellow light faulty.
Temperature is set too cold.
Temperature is not properly adjusted.
Door was open for an extended period.
A large quantity of warm food was placed in the appliance within the last 24 hours.
The appliance is near a heat source.
Disturbance on the appliance
Switch on the appliance.
Insert mains plug.
Check fuse, replace if necessary.
Mains malfunctions are to be corrected by an electrician.
Please inform your customer service
Please inform your customer service
Turn the temperature regulator to a warmer setting temporarily.
Please look in the "Initial Start Up" section.
Open the door only as long as necessary. Press the FROSTMATIC button
Press the FROSTMATIC button
Please look in the "Installation location" section.
Switch on the FROSTMATIC button, keep the freezer closed, inform your customer service