Viking DEDO530SS Trouble Shooting Guide, Service Information, If your oven should fail to operate

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Trouble Shooting Guide

PROBLEM

POSSIBLECAUSE AND/OR REMEDY

1.

Oven will not function.

Oven is not connectedto electricalpower.

 

 

Have electriciancheck power circuitbreaker,

 

 

wiringand fuses.

2.

Oven does not

Door is not shut tight enoughfor

 

operatein self-clean.

automaticdoor latch to lock.

3.

Oven is not clean

Temperaturecontrolknob not rotatedall

 

after self-cleancycle.

the way past clean until it stops.

4.

Broil does not work.

Temperaturecontrolknob is rotatedtoo

 

 

far past broil position.

5.

Door will not open.

Oven is still in self-cleanmode. If oven is

 

 

hot, door latch will releasewhen a safe

 

 

temperatureis reached.

 

 

 

6.

Oven light will not work.

Light bulb is burnedout.

 

 

Oven is not connectedto power.

 

 

 

Product Care

Service Information

If your oven should fail to operate:

1.Is the circuit breaker open, or is the fuse blown?

If service is required:

1.Call your dealer or authorized service agency. The name of the authorized service agency can be obtained from the dealer or distributor in your area.

2.Have the following information readily available:

a.Model number

b.Serial number

c.Date of purchase

d.Name of dealer from whom purchased

3.Clearly describe the problem that you are having.

If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems, contact Viking at (888) 845-4641 or write to:

VIKING PREFERRED SERVICE

111 Front Street

Greenwood, Mississippi 38930 USA

Record the following information indicated below. You will need it if service is ever required. The serial number and model number for your oven is located on the identification plate mounted on the top left side of the oven door opening under the control panel.

Model Number _______________ Serial Number____________

Date of Purchase ______________ Date Installed ____________

Dealer's Name _________________________________________

Address _______________________________________________

_______________________________________________________

If service requires installation of parts, use only authorized parts to ensure protection under the warranty.

This manual should remain with the oven for future reference.

Product Care

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Contents Viking Use & Care Manual Congratulations Table of Contents Important Safety InstructionsDigital Display Setting the ClockAnalog Display Oven Control Oven Control Panel Designer ModelsInterior Oven Light Control Built-In Electric Oven FeaturesTemperature Control Two-Element BakeConvection Roast Oven Settings and FunctionsConvection Broil High-Broil Self-CleanMedium-Broil Clocks and Timers Clocks and Timers Digital DisplaySynchronizing the Analog and Digital Clocks To program the Min/SecTimerAutomatic time bake programis now set Setting the Bake Hours Program To Set The Bake Hours ProgramProbe Function Meat Probe FunctionsCooking with your Oven To Set the Automatic Probe FunctionConventional/Convection Cooking Pan Placement TipsBaking Tips Conventional Baking Chart Convection Baking ChartSolving Baking Problems Roasting InstructionsUsing the Meat Probe Premiere Models Conventional Roasting ChartTo Use High-Broil Convection Roasting ChartBroiling Instructions To Use Medium-Broil and Low-BroilBroiling Chart BroilingTipCleaning & Maintenance Convection Dehydrate/DefrostCleaning and Maintenance To stop the Self-Clean cycle Self-Clean CycleTo start the Self-Clean cycle Power FailureIf service is required Trouble Shooting GuideService Information If your oven should fail to operateWarranty
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