Viking F20654 Troubleshooting, Service Information, Problem Possible Cause and/or Remedy, Care

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Troubleshooting

Problem

Possible Cause and/or Remedy

Range will not function.

Range is not connected to electrical power:

 

Have electrician check power circuit breaker,

 

wiring, and fuses.

 

 

Oven does not operate in

Door is not shut tight enough for automatic

self-clean.

door latch to lock.

 

 

Oven is not clean after self-

Temperature control knob not rotated all the

clean cycle.

way past clean until it stops.

 

 

Broil does not work.

Temperature control knob is rotated too far

 

past broil position.

 

 

Door will not open.

Oven is still in self-clean mode. If oven is

 

hot, door latch will release when safe

 

temperature is reached.

 

 

Oven light will not work.

Light bulb is burned out.

 

Range is not connected to power.

 

 

Product Care

Service Information

If service is required, call your dealer or authorized service agency. The name of the authorized service agency can be obtained from the dealer or distributor in your area.

Have the following information readily available.

Model number

Serial number

Date purchased

Name of dealer from whom purchased

Clearly describe the problem that you are having. If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems, contact Viking Range Corporation at

1-888-VIKING1 (845-4641), or write to:

VIKING RANGE CORPORATION

PREFERRED SERVICE

1803 Hwy 82W

Greenwood, Mississippi 38930 USA

Record the information indicated below. You will need it if service is ever required. The model and serial number can be found by either tilting range back or using a mirror to look underneath on the front edge of the bottom base.

Model no. _ _ _ _ _ _ _ _ _ _ _ _ _ _Serial no.____ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Date of purchase _ _ _ _ _ _ _ ______Date installed _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Dealer’s name _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Address _ _ _ _ _ _ _ _ _ _ _ _ _ ________________ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

If service requires installation of parts, use only authorized p arts to

Product

insure protection under the warranty.

 

Keep this manual for future reference.

Care

 

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Contents Viking Use & Care Manual Congratulations Table of ContentsGetting Started Recognize Safety Symbols, Words, LabelsTo Prevent Fire or Smoke Damage Utensil Safety Electrical Shock Hazard Glass Rangetop Before Using RangeOven Product Controls Designer Range Features DSCE130-4BSurface Operation Oven Functions and SettingsOven Features Designer Oven Features ProfessionalCooking Vessels Rack PositionsPreheat Using the OvenConventional and Convection Cooking Conventional and Convection Cooking TipsBaking Pan Placement TipsBaking Tips Baking ChartConvection Baking Chart Solving Baking ProblemsCommon Baking Problems/Remedies Problems Cause RemedyRoasting Tips RoastingConvection Roasting Chart Conventional Roasting ChartConv BROIL* Convection Broil BroilingBroiling Instructions Broiling Tips Broiling ChartConvection Dehydrate/Defrost Cooking Substitutes ChartsCleaning Problems on Glass Ceramic Top Cleaning and MaintenanceProblem Cause To Prevent To Remove Glass Ceramic TopOven Surfaces Control PanelControl Knobs Stainless Steel PartsSelf-Clean Cycle To stop the Self-Clean cycle To start the Self-Clean cycleReplacing Oven Lights Product Door Removal Door Replacement and AdjustmentService Information TroubleshootingProblem Possible Cause and/or Remedy CareElectric Range Warranty ONE Year Full Warranty Warranty