Breville BES920XL, the Dual Boiler manual Troubleshooting

Page 23

PAgeTROUBLESHOOTINGheader.....

Problem

POSSIBLE CAUSES

WHAT TO DO

 

 

 

Coffee puck is sticking

This is normal and

 

to the shower screen

 

happens occasionally.

 

 

 

The dry puck feature

 

 

 

creates a slight

 

 

 

vacuum on top of the

 

 

 

coffee puck which

 

 

 

will occasionally hold

 

 

 

the puck against the

 

 

 

shower screen instead

 

 

 

of leaving it in the filter

 

 

 

basket.

 

 

 

 

 

Pumps continue to

Using highly filtered,

We recommend using cold,

operate / Steam is

 

de-mineralized or

filtered water. We do not

very wet & spitty / Hot

 

distilled water which

recommend using water

water outlet leaks

 

is affecting how the

with no/low mineral content

 

 

machine is designed to

such as de-mineralized or

 

 

function.

distilled water. If the problem

 

 

 

persists, contact Breville

 

 

 

Consumer Support.

 

 

 

Too much coffee

Coffee is ground too

Adjust the grind size

extracted

 

coarsely.

slightly finer. Tamp then

 

 

 

use the Razor™ dose

 

 

 

trimming tool to trim off

 

 

 

excess coffee.

 

Shot duration/

Reprogram the shot

 

 

volume needs to be

duration/volume.

 

 

reprogrammed.

Refer to ‘Reprogramming

 

 

 

Shot Duration & Volume’,

 

 

 

page 18.

 

 

 

 

TROUBLESHOOTING

Problem

POSSIBLE CAUSES

WHAT TO DO

 

 

 

Not enough coffee

Coffee is ground too

Adjust the grind size

extracted

finely.

 

slightly coarser. Tamp

 

 

 

then use the Razor™ dose

 

 

 

trimming tool to trim off

 

 

 

excess coffee.

 

Shot duration/

Reprogram the shot

 

volume needs to be

 

duration/volume. Refer

 

reprogrammed.

 

to ‘Reprogramming Shot

 

 

 

Duration & Volume’,

 

 

 

page 18.

 

 

 

Amount of coffee

As coffee beans age, the

Adjust the grind size

extracted has

extraction rate changes

 

slightly finer. Tamp then

changed, but all

and can affect the shot

 

use the Razor™ dose

settings are the same

volume.

 

trimming tool to trim off

 

 

 

excess coffee.

 

 

Reprogram the shot

 

 

 

duration/volume. Refer

 

 

 

to ‘Reprogramming Shot

 

 

 

Duration & Volume’,

 

 

 

page 18.

 

 

Use freshly roasted coffee

 

 

 

beans with a ‘Roasted On’

 

 

 

date and consume between

 

 

 

5–20 days after that date.

 

 

 

 

44

 

45

 

 

 

Image 23 Breville BES920XL, the Dual Boiler manual Troubleshooting
Contents Suits all BES920XL models MailPhone WebCongratulations ContentsPAgeBrevilleheadrecommendsr..... safety first Important safeguardsBreville Assist Plug KnowPrecision control Additional featuresTriple Heat System Operating AccessoriesFirst USE Installing the Water FilterSetting Water Hardness Before First USECUP Button Power Save ModeLCD Interface General OperationManual Button SteamHot Water Programmable FunctionsReprogramming Shot Duration Reprogramming Shot VolumeExtraction temperature Set Clock Auto Start Cleaning CycleAdvanced Features Reset Default Settings rSEtAlerts Pre-Infusion ProgrammingTransporting and storing Coffee Making Tips Preparation Coffee Making Tips & Preparation Hints & Tips Inserting the PortafilterExtracting Espresso Texturing MilkInstalling Water Filters Care & CleaningCare & Cleaning Cleaning the Outer Housing & CUP Warming Tray Cleaning the Steam WandCleaning the Drip Tray & Storage Tray Cleaning the Shower ScreenFlush Boilers Empty Descale SolutionBegin Descale Fill BoilersUsing the Allen KEY TroubleshootingPossible Causes What to do PAgeTROUBLESHOOTINGheaderAnd/or E1, E2 or E3 errorEspresso runs out too QuicklyTroubleshooting Espresso Coffees to TRYCoffees to TRY CappuccinoTable des matières FélicitationsImportantes Mesures DE Sécurité Breville Vous Recommande LA Sécurité Avant ToutCourt Cordon ’ALIMENTATION Faites LA ConnaissanceCaractéristiques Additionnelles Triple Système DE ChauffageContrôle DE Précision Fonctionnement AccessoiresPremière Utilisation Installation DU Filtre À EAUFonctionnement DE Votre Produit Breville Avant LA Première UtilisationTouche 1 Tasse Mode D’ÉCONOMIE D’ÉNERGIEÉcran ACL Fonctionnement GénéralTouche Manuelle VapeurEAU Chaude Touche 2 TassesTempérature D’EXTRACTION Reprogrammer LE Volume DE L’ESPRESSOFonctions Programmables Reprogrammer LA Durée DE L’ESPRESSOCycle DE Nettoyage Régler L’HEUREDémarrage Automatique Fonctions AvancéesSon de la machine Snd PAgeFONCTIONNEMENTheader..... DE Votre Produit BrevilleRéinitialiser les réglages par défaut rSEt Température de la vapeur StEAAlertes Programmer LA PréinfusionÉtape 1 Préparation Transport ET EntreposageÉtape 2 Vider les chaudières LA Mouture Trucs ET Préparation DU CaféPréchauffage Choisir LES Paniers FiltresMousser LE Lait Dosage ET TassageInsérer LE PORTE-FILTRE Extraire L’ESPRESSOGuide D’EXTRACTION PAgeTRUCSheaderET PRÉPARATION..... DU CaféTrucs & Astuces Rincer À L’EAU Claire Installer LE Filtre À EAUNettoyer LA Buse Vapeur Nettoyer LES Paniers Filtres ET LE PORTE-FILTREÉtape 3 Débuter le détartrage Détartrage dEScÉtape 6 Purger les chaudières Utiliser LA CLÉ AllenÉtape 5 Remplir les chaudières Problème Causes Possibles QUE FAIRE? Guide DE DépannagePAgeGUIDEheaderDE Dépannage Fonctionner Pas de vapeurLa machine est en Marche, mais cesse de’espresso déborde Le café n’est pas assezChaud Pas de cremaACL Guide DE DépannageAmericano Suggestions DE CaféSuggestions DE Café

the Dual Boiler, BES920XL specifications

The Breville BES920XL Dual Boiler Espresso Machine is a sophisticated piece of kitchen equipment designed for coffee enthusiasts who demand precision and quality in their brewing process. This machine stands out due to its advanced dual boiler system, allowing users to extract espresso and steam milk simultaneously. This feature significantly reduces wait times, enabling a quicker workflow in busy morning routines or when entertaining guests.

One of the standout characteristics of the Breville BES920XL is its digital temperature control (PID) technology. This innovative feature ensures that the water temperature remains consistent for each shot, providing optimal extraction conditions. Consistency in temperature is crucial for achieving the rich flavors and nuanced profiles that high-quality coffee beans possess.

The BES920XL also comes equipped with a shot clock and pre-infusion functionality. The shot clock helps users keep track of extraction times, ensuring that each shot is pulled to perfection. The pre-infusion feature gradually increases the pressure during the brewing process, allowing the coffee grounds to expand and bloom, which enhances flavor extraction.

Additionally, the machine features a stainless steel construction that not only provides durability but also gives it a professional look fitting for a high-end kitchen. The large water tank, capable of holding 84 ounces, means fewer trips to refill and the convenience of brewing multiple drinks in a row.

Another attractive aspect of the Breville BES920XL is its steam wand, featuring a commercial-style design. This steam wand allows for precise milk texturing and microfoam creation, essential for crafting lattes, cappuccinos, or flat whites. The easy-to-use control dials simplify the processes of adjusting steam pressure and temperature, making it accessible even for those new to espresso making.

In terms of user-friendly features, the BES920XL includes a clear LCD screen displaying important information, such as water temperature and brew time. The intuitive interface helps users navigate through different settings with ease.

Finally, the machine also comes with a range of accessories, including a portafilter, cleaning tools, and a stainless steel milk jug, providing everything needed to start making cafe-quality beverages at home. The Breville BES920XL Dual Boiler Espresso Machine is a perfect investment for those who appreciate the artistry of espresso and desire a high level of control over their brewing process.