TROUBLESHOOTING
First try the solutions suggested here and possibly avoid the cost of a service call...
Dishwasher is not operating properly
■Dishwasher does not run or stops during a cycle Is the door closed tightly and latched?
Is the right cycle selected? Refer to the “Cycle Selections” in the Consumer Reference Guide.
Is there power to the dishwasher? Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
Has the motor stopped due to an overload? The motor automatically resets itself within a few minutes. If it does not restart, call for service.
Is the water shutoff valve (if installed) turned on?
It is normal for certain cycles to repeatedly pause for several seconds during the main wash.
■Clean light is flashing
The dishwasher has malfunctioned. Call for service to check heater circuit.
■Dishwasher will not fill
Is the overfill protection float able to move up and down freely? Press down to release.
■Dishwasher seems to run too long
Is the water supplied to the dishwasher hot enough? The dishwasher runs longer while heating water. Refer to the “Performance Tips” section.
A delay automatically occurs in some wash and rinse cycles until the water reaches the proper temperature.
■Water remains in the dishwasher Is the cycle complete?
■Detergent remains in the covered section of the dispenser Is the cycle complete?
Is the detergent
■White residue on the front of the access panel
Was too much detergent used? Refer to the “Detergent Dispenser” section.
Is the brand of detergent making excess foam? Try a different brand to reduce foaming and eliminate buildup.
■Odor in the dishwasher
Are dishes washed only every 2 or 3 days? Run a rinse cycle once or twice a day until you have a full load.
Does the dishwasher have a new plastic smell? Run a vinegar rinse as described in “Spotting and filming on dishes” later in this Troubleshooting guide.
■Condensation on the kitchen counter (built-in models)
Is the dishwasher aligned with the countertop? Moisture from the vent in the dishwasher console can form on the counter. Refer to the Installation Instructions for more information.
Dishes are not completely clean
■Food soil left on the dishes
Is the dishwasher loaded correctly? Refer to the “Loading” section in the Consumer Reference Guide.
Did you choose the cycle that describes the most difficult soil in your dishwasher? If you have some items with heavier soils, use a heavier cycle.
Is the water temperature too low? For best dishwashing results, water should be 120°F (49°C) as it enters the dishwasher. Refer to the “Performance Tips” section.
Did you use the correct amount of fresh detergent? Use recommended dishwasher detergents only. Refer to the “Detergent Dispenser” section. Do not use less than 1 tb
(15 g) per load. Detergent must be fresh to be effective. Store detergent in a cool, dry area. Heavy soil and/or hard water generally require extra detergent.
Is detergent caked in dispenser? Use fresh detergent only. Do not allow detergent to sit for several hours in a wet dispenser. Clean dispenser when caked detergent is present.
Is the pump or spray arm clogged by labels from bottles and cans?
Is the home water pressure high enough for proper dishwasher filling? Home water pressure should be 20 to
120 psi (138 to 828 kPa) for proper dishwasher fill. If you have questions about your water pressure, call a licensed, qualified plumber.
Are high suds slowing the wash arm? Do not use soap or laundry detergents. Use recommended dishwasher detergents only.
Spots and stains on dishes
■Spotting and filming on dishes
Is your water hard or is there a high mineral content in your water? Conditioning the final rinse water with a liquid rinse aid helps eliminate spotting and filming. Keep the rinse aid dispenser filled. Always use a
Is the water temperature too low? For best dishwashing results, water should be 120°F (49°C) as it enters the dishwasher. Refer to the “Performance Tips” section.
Did you use the correct amount of effective detergent? Use recommended dishwasher detergents only. Refer to the “Detergent Dispenser” section. Do not use less than 1 tb
(15 g) per load. Detergent must be fresh to be effective. Store detergent in a cool, dry area. Heavy soil and/or hard water generally require extra detergent.
Is the home water pressure high enough for proper dishwasher filling? Home water pressure should be 20 to
120 psi (138 to 828 kPa) for proper dishwasher fill. If you have questions about your water pressure, call a licensed, qualified plumber.
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