Philips 42PF9831D/10 Symptom Possible cause/Remedy Remote does, Not function, Connected equip

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2504.4 en 13-12-2006 08:29 Pagina 59

 

Troubleshooting (Continued)

 

EN

 

 

 

 

Symptom

Possible cause/Remedy

 

 

 

 

 

 

The remote does

< Verify if the remote is set correctly for the equipment your are using.

 

 

not function

< Verify if the batteries are not dead. Replace the batteries.

 

 

 

You can still use the keys at the left side of the TV.

 

 

 

< Select TV mode on your remote control.

 

 

 

< When pressing a key and some key leds are blinking with a higher speed and

 

 

 

lower intensity than in a normal working condition, and your TV does not react on

 

 

 

the key press, remove the batteries out of the remote control and put them back

 

 

 

again.

 

 

 

 

 

 

The remote of

< The infrared signals of the screen may influence the reception sensibility

 

 

connected equip-

of other peripherals.

 

 

ment does not

Solution: replace the batteries of the remote of other peripheral

 

 

function well

equipment.

 

 

 

 

 

 

No photo or music

< Verify if the source complies with a supported code.

 

 

play or in poor

 

 

 

quality

 

 

 

 

 

 

 

No stable or not

< Verify if you have selected the correct VGA mode in your PC.

 

 

synchronised VGA

See Connect a PC, p. 53.

 

 

picture

< Verify the connections between the TV and the PC.

 

 

 

 

 

 

No solution found

< Switch off your TV off and then on again once.

 

 

for your picture or

Never attempt to repair a defective TV yourself.

 

 

sound problem

Verify with your dealer or call a TV technician.

 

 

 

 

 

 

Red blinking led

< Unplug the mains cord for 10 seconds and insert it in again.

 

 

 

 

 

 

Black bars with

< Select another picture format.

 

 

HD channels

 

 

 

 

 

 

 

No EPG data

< The Electronic Programme Guide function and background programme

 

 

available

information are only made available by TV channels that provide EPG

 

 

 

information and in countries which support EPG.

 

 

 

See www.philips.com/support.

 

 

 

 

 

 

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Contents Contents Safety warnings Before you start Overview of the rear connector panelGetting started Connect the mains Overview of the side connector panelRemote control Connect the antennaCursor keys Use of the remote control RC4401/01 RC4420/01Standby Colour keysAmbilight Mode EN Use of the remote control RC4401/01 RC4420/01Define the position of the PIP screen Use of the remote control RC4401/01 RC4420/01 ENDual screen/PIP Keys at the right side of the TV Use of the Option keyFollow the instructions on screen Switch the TV onFirst time installation Introduction Digital TVSelect your on-screen language Complete the initial TV installation procedureSettings assistant select your TV settings Introduction How to navigate through the menusHow to navigate through the menus Adjust viewing and listening settings Use of the TV menu settingsIndividual settings for picture, sound and ambilight Use of the Standards settings if presentPress the green colour key to store the selected setting Adjust picture menu settings Dynamic contrast Pixel PlusDigital Natural Motion Light sensor Mpeg artefact reductionColour enhancement Active controlEqualizer Adjust sound menu settingsVolume Allows you to adjust the sound output levelDelta volume Surround modeHeadphone volume AVL Automatic Volume LevelerAmbilight Allows you to adjust the light output of the ambilightsEnjoy Ambilight For example ModeColour boost Ambilight in standby modeCustom colour SeparationSubtitle Adjust feature menu settingsPIP format Important you have forgotten your code SleeptimerSelect Sleeptimer Child lockSelect Set or Change code On timerSet code/Change code Demo Common interfaceMenu language How to search for and store TV channelsInstallation menu Select your language preferencesStore TV and radio channels Automatic installationInstallation update Select your countrySelect Digital test reception and press the cursor right Analogue manual installationRename Uninstall reinstallRearrange the channel number list ReshuffleSet your preferences Manual network installationSelect the peripheral equipment with the cursor up/down Select your connectionsDigital Audio Select ConnectionsSelect a Decoder channel number Reset the Factory settingsAutomatic software announcement if present How to upgrade the TV softwareUSB device upgrade To create a favourite list or to modify the list Create your favourite listTo select a channel from the displayed favourite list To select another favourite channel listTips Create your favourite channels listChannels list To select only TV or only radio channels on the AllWhat’s on EPG Electronic Programme GuideTo insert a Memory card/USB device To view content from a Memory Card/USB deviceMultimedia Browser Remove the Memory card/USB device Press the MENU/BROWSE key on the remote control toSwitch off the main menu To remove the Memory card/USB deviceFollowing icons may appear Multimedia Browser menuFunction keys at the bottom of the screen Multimedia function keys on the remote controlViewing content via Media servers Teletext Reveal HypertextEnlarge a Teletext Teletext menuText info Digital text only for UKTo make video and audio connections USB/Memory card To make video and audio connections Side panel overviewCamera, Camcorder, Game HeadphoneCable To make video and audio connections Rear panel overviewConnect a decoder and a VCR Connect a VCR or DVD recorderWith a eurocable With the aerial cable onlyWith eurocables With Component Video connectorsConnect two VCRs or VCR and DVD recorder Connect a satellite receiverConnect a DVD player or HD receiver With a Hdmi connectorWith a DVI connector Connect a DVD player, HD receiver or game consoleConnect a DVD player, a satellite receiver or HD receiver With Analogue audio PC equipped with a VGA connectorPC equipped with a DVI connector With Digital audio Connect a PCAnalogue Home Cinema amplifier Personal computer to the home network connectorConnect a Home Cinema amplifier Digital Home Cinema amplifierInsert a CA module Use the Common Interface slotRecord with your recorder Select InstallationSelect connected equipment Audio- and video equipment keys To select between Normal and Expert modeTroubleshooting Not function Symptom Possible cause/Remedy Remote doesNo solution found Sound problemVerifying the version of the TV software Annex 1 Philips TV software upgrade with portable memoryPreparing a USB portable memory for software upgrade Annex Upgrade the TV softwareLocal software upgrade procedure Following syntax should be used to create the text file Annex 2 Philips TV-Slideshow Format with background musicGeneral Rules General FormatTag Name Use Description Supported XML-tagsDigital Camera Issues Annex 3 Philips TV Portable memory and USB issuesDigital Content Issues Portable Memory IssuesExtra digital audio cable Sound interruptions using Hdmi to Hdmi connectionExtra analogue audio cable 35,60 IndexDisposal of your old product RecyclingProduct information Recycling Disposal of batteriesContents ‘ Change the PMM server name Insert the supplied CD into your computer’s CD driveSelect your PMM menu language Adding files in the Philips Media Manager PMM Before connecting your TV Configuration aConnecting your TV To make subtitles visible Viewing multimedia content