Troubleshooting, Appliance makes a lot of noise

Troubleshooting

If the appliance does not work, before calling for Assistance (see Assistance), check for a solution from the following list.		GB

Malfunctions:	Possible causes / Solutions:

The internal light does not illuminate.

The refrigerator and the freezer do not cool well.

The food inside the refrigerator is beginning to freeze.

The motor runs continuously.

•The plug has not been inserted into the electrical socket, or not far enough to make contact, or there is no power in the house.

•The doors do not close properly or the seals are damaged.

•The doors are opened too frequently.

•The TEMPERATURE ADJUSTMENT knob is not in the correct position

•The refrigerator or the freezer have been over-filled.

•The TEMPERATURE ADJUSTMENT knob is not in the correct position.

•The food is in contact with the back inside wall of the refrigerator.

•The door is not closed properly or is continuously opened.

•The outside ambient temperature is very high.

•The thickness of the frost exceeds 2-3 mm (see Maintenance).

The appliance makes a lot of noise.

•The appliance has not been installed on a level surface (see

Installation).

•The appliance has been installed between cabinets that vibrate and make noise.

•The internal refrigerant makes a slight noise even when the compressor is off. This is not a defect, it is normal.

There is water at the bottom of the refrigerator.

The back wall of the refrigator unit is covered in frost or droplets of water

•The water discharge hole is blocked (see Maintenance).

•This shows the appliance is operating normally.

Donít forget should our advice fail to resolve the problem with your appliance please call us on 08448 224 224 to arrange an engineer visit. Or visit www.hotpointservice.co.uk

Product failures are fully covered by your 12 months parts and labour guarantee. However, if we attend and there is no product failure or the failure has been caused by damage, misuse or by incorrect installation, charges will apply.

PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24

HM325NI, HM315NI, HOTPOINT REFRIGERATOR/FREEZER COMBINATION specifications

The Hotpoint HM315NI is a versatile and efficient refrigerator ideal for modern kitchens. This appliance strikes a balance between style, functionality, and user-friendly technology, making it a popular choice among consumers looking to enhance their food storage solutions.

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The fridge also includes a multi-air flow system which maintains even cooling throughout the entire unit. This system prevents warm spots and ensures that your food stays fresher for longer periods. Additionally, the appliance is equipped with antimicrobial protection, which inhibits the growth of bacteria, ensuring a cleaner and safer storage environment.

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