If you have additional questions, please call our Consumer Service Department:
USA:
Mon – Fri 8:30 a.m. – 6:30 p.m. (EST).
www.KrupsUSA.com
Canada:
Mon – Fri 8:30 a.m. – 4:30 p.m. (EST)
www.Krups.ca
Please note hours are subject to change.
Before calling the Consumer Service Department, please have the product code located on the bottom of the unit available. This will assist us in answering your questions. It is helpful if you have the appliance available at the time of your call.
General correspondence can be addressed to:
USA:
Krups
196 Boston Avenue
Medford, MA 02155
Only letters can be accepted at this address. Shipments and packages that do not have a return authorization number will be refused.
Canada:
Groupe SEB Canada Inc.
455 Finchdene Square
Scarborough, Ontario M1X 1B7