Bose Companion 3 manual Troubleshooting, Problem What to do

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English

Troubleshooting

Troubleshooting

If you have a problem with your Companion® 3 multimedia speaker system, try the following solutions. If you still have trouble with your system, turn off the multimedia sound source and disconnect the speaker system. Contact your authorized Bose® dealer or local Bose customer service center. The dealer will check for any defects and arrange for service by an authorized Bose service center. Bose Corporation will make every effort to remedy your prob- lem within the terms of the warranty.

Problem

What to do

 

 

The speaker system does not

• Make sure connections are secure (see “Making con-

play

nections” on page 10). Check your speaker wires for

 

cuts or frays which can cause an open or short

 

circuit.

 

• Ensure the sound source is plugged in and playing at

 

an audible volume.

 

• Make sure the power is on and the system is not

 

muted. The LED on the control pod should be green

 

when unmuted.

 

• If using a PC, check your sound card settings to make

 

sure the “Digital output only” setting is turned OFF.

 

This setting is typically found in the Options menu of

 

the volume control icon. This icon is usually located in

 

the lower right hand corner of the Windows desktop.

 

 

The speaker system sound

• Decrease the volume at the sound source and

seems distorted

increase the volume on the control pod.

 

 

A satellite speaker does not

• Check all the connections between the satellite

play or sounds distorted

speakers, control pod, sound source and the

 

Acoustimass® module. Insert the audio connectors

 

completely into the jacks on the module.

 

• At the Acoustimass module, switch the wire

 

connected to the left satellite with the wire connected

 

to the right satellite. If the problem remains in the

 

same satellite, the problem is with that satellite

 

speaker. If the problem switches to the other satellite

 

(the one that previously played), the problem is with

 

the sound source or the Acoustimass module.

 

• To determine if the problem is in the sound source or

 

the Acoustimass module, disconnect the audio input

 

cable from the sound source. Plug it into another

 

sound source (such as a portable CD player

 

headphone jack) and adjust the volume on the sound

 

source. If the Companion 3 speaker system operates

 

properly, the problem is in the original sound source. If

 

the problem remains, then the problem is in the

 

Acoustimass module.

 

• Check balance levels on your sound source.

 

 

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Contents Bose Companion 3 Multimedia Speaker System Safety Information Please read this owner’s guideImportant Safety Instructions Information about products that generate electrical noiseUse Proper Power Sources Plug the product into a Antenna groundingContents Introduction Your Companion 3 Multimedia Speaker SystemSystem Setup UnpackingPositioning the Acoustimass module Place the module on a flat surfacePositioning the satellite speakers If placing your speakers on the desktopIf mounting speakers on your monitor Figure Right Additional Connections To make the final connection and power the systemMaking connections To ConnectOperation Operating the Companion 3 multimedia speaker systemProblem What to do TroubleshootingTroubleshooting Technical Information ReferenceMaintaining the Companion 3 Multimedia Speaker System Información de seguridad Por favor, lea esta guía del usuarioPara conservar como referencia ContenidoDónde encontrar Introducción Sistema de tres altavoces multimedia CompanionConfiguración del sistema DesembalajePosicionamiento del módulo de Acoustimass Coloque el módulo en una superficie planaPosicionamiento de los altavoces satélite Si coloca los altavoces sobre el escritorioSi monta los altavoces en el monitor Figura Configuración del sistema Para conectar ConexionesConexiones adicionales Para hacer las últimas conexiones y encender el sistemaEncendido y apagado del sistema de altavoces VolumenFuncionamiento Ajuste del sonidoProblema Acción Resolución de problemasResolución de problemas Referencia Información técnicaInformations de sécurité Veuillez lire cette notice d’utilisationSommaire Renseignements à conserverSystème d’enceintes multimédia Companion Configuration du système DéballagePositionnement du module Acoustimass Placez le module sur une surface planePositionnement des enceintes satellites Si vous placez les enceintes sur votre bureauSi vous placez les enceintes sur votre écran Figure Configuration du système Pour brancher BranchementsBranchements supplémentaires Pour brancher une source audio supplémentaireActivation et désactivation du système d’enceintes FonctionnementFonctionnement du système d’enceintes multimédia Companion Réglage du sonProblème Action à entreprendre DépannageDépannage Informations techniques RéferéncesEntretien du système d’enceintes multimédia Companion

Companion 3 specifications

The Bose Companion 3 is a premium multimedia speaker system designed to enhance your audio experience, bringing a rich and immersive sound to your desktop or workspace. This system is recognized for its sophisticated design, compelling audio performance, and user-friendly features.

One of the standout features of the Companion 3 is its innovative TrueSpace stereo digital processing circuitry. This technology enables the speaker system to produce a much wider soundstage than typical desktop speakers, creating an immersive listening experience. The result is an audio presentation that feels expansive and dynamic, allowing users to experience music, movies, and games with incredible realism.

The Companion 3 includes a powerful Acoustimass module, which is designed to reproduce deep, rich bass without distortion. This module works in tandem with dual speakers that are specifically engineered for high-frequency clarity. The combination of the Acoustimass module and the satellites allows for a balanced sound across the frequency spectrum, ensuring that every note and detail is clearly rendered.

A sleek design is another hallmark of the Bose Companion 3. The compact satellite speakers feature a minimalist approach that fits well into any decor. They can be easily positioned on either side of a computer monitor, providing optimal audio quality without cluttering the workspace. The Acoustimass module can be discreetly placed on the floor, allowing it to blend seamlessly into the environment.

Ease of use is emphasized with the Companion 3 as well. The system comes with an intuitive control pod that provides quick access to volume adjustments and headphone connectivity. It features a built-in mute function, allowing users to easily silence the audio without needing to reach for the computer settings.

The Companion 3 is designed for versatility, compatible with various devices including computers, laptops, and gaming consoles. Connecting to these devices is hassle-free, making it an excellent choice for gamers, movie enthusiasts, and music lovers alike.

Overall, the Bose Companion 3 elevates the desktop audio experience with advanced technology, elegant design, and user-centric features, making it a preferred choice for anyone seeking high-quality sound from their multimedia systems.
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