DeLonghi ECAM26455 manual Troubleshooting

TROUBLESHOOTING

Below is a list of some of the possible malfunctions.

If the problem cannot be resolved as described, contact De’Longhi Customer Experience.

PROBLEM			POSSIBLE CAUSE		REMEDY
The coffee is	not	hot	The cups were not preheated.		t	&OBCMF UIF DVQ XBSNFS MFBWF UIF DVQT BU MFBTU 
					t	minutes to warm up.
						Warm the cups by rinsing them with hot water (N.B.
						you can use the hot water function).
			The infuser has cooled down because 2/3 minutes		Before making the coffee, warm the infuser by using the
			have elapsed since the last coffee was made.		Rinsing function to perform a rinse cycle (page 10).
			Low coffee temperature is set.		In the menu, set a higher coffee temperature.
The coffee is thin		or not creamy	The coffee is	ground too coarsely.	Turn the grinding adjustment dial one click anticlockwise
enough.					towards “1”while the coffee			mill is in	operation (fig. 28).
					Continue one click at a time until coffee					delivery is satisfac-
					tory.
					The effect is only visible after delivering 2 coffees (see the
					section: “adjusting the coffee			mill”on page 12).
			The coffee is	unsuitable.	Use pre-ground coffee for		espresso coffee makers
The coffee is	delivered too slowly or a		The coffee is ground too finely.		Turn the grinding adjustment dial one click clockwise to-
drop at a time.					wards “7”while the coffee		mill is in operation (fig. 28).
					Continue one click at a time until coffee					delivery is satisfac-
					tory. The effect is only visible after delivering two coffees.
					(see the section “adjusting the coffee				mill”on page 12).
Coffee does	not come out of one of		The spouts are blocked.		Clean the spouts with a toothpick (fig. 29B).
the spouts.
		The milk does not	the milk container lid is dirty.		Clean the milk container lid as described in the section“clea-
		come out of the milk			ning the milk container”.
		spout.
		The milk contains	the milk is not cold enough or is not semi-skim-		Use skimmed or semi-skimmed milk at refrigerator tempe-
		large bubbles and	med.		rature (about 5° c).
					If the result is not as you wished, try changing brand of
		squirts out of the
					milk.
		milk spout or there	The froth adjustment dial is incorrectly adjusted.		Adjust following the instructions in the section “making
		is little froth .
					drinks with milk”.
			The milk container lid or froth adjustment dial is		Clean the milk container lid and dial as described in the sec-
			dirty		tion “cleaning the milk container”.
			The hot water/steam nozzle is dirty		Clean the nozzle as described in the section“cleaning the hot
					water/steam nozzle”.
		The milk contains	The spout is dirty.		Clean as described in the section “Cleaning the spout after
		large bubbles here			use”.
		is little froth .
The appliance does not come on.			The connector is not inserted correctly.		Insert the connector as far as it will go in the socket at the
					back of the appliance.
			It is not plugged into the mains socket.		Plug into the mains socket.
			The main switch (A7) is not turned on.		Place the main switch in the i position (fig. 2).
The infuser cannot be extracted			The appliance has not been turned off correctly		Turn the appliance off by pressing the					button (page 10)
					and wait until the display is completely shut off. At this point
					the infuser is in the correct position and can be extracted.

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