DirecTV HIRD-D01, HIRD-D11 owner manual

Page 72

DIRECTV SYSTEM FROM HUGHES NETWORK SYSTEMS - OWNER’S MANUAL

QI’m getting a message to call some extension. Why?

AThere are many different reasons for this. If you want to watch the channel that is displaying the message, call the service provider for assistance. For channels below 900, call DIRECTV at 1-800-DIRECTV (347-3288). For channels in the 900s, call USSB at 1-800-204-USSB (8772).

QWhy don’t I have an on-screen offer to purchase pay per view programs?

AThere are three possibilities; your digital satellite receiver must be connected to a phone line and it is not, or your service provider doesn’t realize that your phone line is connected, or your service provider has disabled your ability to make on-screen purchases. Call your service provider, at either 1-800-DIRECTV (347-3288) or 1-800-204-USSB (8772), for assistance.

QCan I receive my local TV programs through my digital satellite receiver?

ATo receive local programming you will need either a traditional antenna (i.e. roof mounted,

attic mounted or rabbit ears) or “lifeline” cable TV. Connect this signal to the IN FROM

ANTENNA on the back of your digital satellite receiver. Use the key to switch between satellite programming and local programming provided on the OUT TO TV connector.

QIf I have questions about my DIRECTV System or need to have it serviced, who should I call?

AFor issues regarding your equipment, contact us directly at 1-800-274-8995. If you would like, call your dealer first. They are most familiar with your installation and needs. Also, they are likely to be local to you.

If you need assistance with your subscription, such as adding channels, contact the service provider. For channels below 900, call DIRECTV at 1-800-DIRECTV (347-3288). For channels in the 900s, call USSB at 1-800-204-USSB (8772).

QI think I set an event to record on my VCR, but when I played the tape back nothing was there. What could be wrong?

AThere are several possible reasons for this. First, check that the VCR was programmed correctly and left turned off and the input matches the output from your digital satellite receiver. Confirm that you were authorized to tape the chosen program.

QI picked up my telephone and it was making a hissing and squealing sound. Why?

AYour digital satellite receiver was reporting any pay per view activity that may have occurred to the service providers. This happens very rarely and lasts for only a minute or so.

QWhat if my question isn’t listed here?

ACall your dealer or the Customer Care Center at 1-800-274-8995. We will do our very best to answer your questions.

Page 71 Page 73
Image 72
Page 71 Page 73
Contents HIRD-D01 HIRD-D11 Directv or 1-800-204-USSB Important Safety Instructions Service Federal Comunications Commission FCC Regulatory Information Page Table of Contents Programming Your Remote Control First Look AT the Directv Digital Satellite Receiver What You Should Do FirstHow Does All This Work? Directv System Components Satellite Dish AntennaDigital Satellite Receiver Remote Control First Look AT the Directv Digital Satellite ReceiverPage Setting UP Your Directv System Installing Remote Control BatteriesHook Up the Audio/S-video Signals Choosing the Best Connection for Your Entertainment SystemHook Up the Audio/Video Signals Hook Up the RF SignalsHook Up to a Stereo System Finishing UpFront Panel vs. Remote Control Keys Controlling the Digital Satellite ReceiverBasic Navigation Page Installing the Satellite Dish Antenna Determine Where to Point Your Satellite Dish Antenna Choosing the Antenna Installation SiteInstallation screen Alignment Result Pop-up PanelInstalling and Pointing Your Satellite Dish Antenna Page Selecting a Mounting Option Installing the Satellite Dish Antenna onto a Wooden Surface Installation ProcedureInstalling and Pointing Your Satellite Dish Antenna Installing the Satellite Dish Antenna onto a Brick Surface Installation Procedure Toggler installation steps Installing the Satellite Dish Antenna onto a Metal Pole Attaching the Reflector onto the LNB Support Arm Assembling the Satellite Dish AntennaGrounding the Metal Pole Mount Grounding the Base PlateInstalling and Routing the LNB Coaxial Cable Connecting the Coaxial Cable to the LNB Connecting the Satellite Dish Antenna Attaching the LNB to the LNB Support ArmRouting the LNB Cable to the Satellite Receiver Positioning the Satellite Dish Antenna Pointing the Satellite Dish Antenna Using the Box Method Installing and Pointing Your Satellite Dish Antenna Authorizing Your Service UssbWatching Directv System 5 Programming Basic Channel ChangingChannel Banner Information BannerOneLine Guide TurboTuneAlphaTune Alternate Services Alt. AudioPage ON-SCREEN Guides Choosing the Guide StyleDescriptions General On-Screen Guide Features Using PreSelect to Schedule Programs for ViewingProgram Guide SM. Cell Program Guide LG. Cell ON-SCREEN GuidesTitle Guide Logo Guide Filtering the GuidesTheme Filters Channel List Guide TimesInformation Screen Class FiltersDone ViewCancel PreSelect Cancel PurchaseBuy $ Buy OptionsDigital Satellite RECEIVER’S Menu System Menu OverviewMain Menu Places to go from the Main MenuSetup Menu Places to go from the Setup MenuThings to do in the Setup Menu Current settings overviewScheduler Things to do in the Scheduler screenCheck Mail PurchasesThings to do in the Check Mail screen Places to go from the Purchases screenLocking Procedure Lock/UnlockThings to do on the Purchases screen Purchase HistoryUnlocking Procedure Temporarily Overriding the LockPreferences Places to go from the Preferences screenThings to do in the Preferences screen Advanced Preferences Things to do in the Advanced Preferences screenLimits Places to go from the Limits screen Things to do in the Limits screenTV Allow Max RatingChannel Lists Places to go from the Channel Lists screenThings to do in the Channel Lists screen Things to do in the Turbotune Setup screen TurboTuneSet Channel Installation Places to go from the Installation screenThings to do in the Installation screen System Test Things to do in the System Test screenReceiver Test Cable TestPage Programming the Remote Control Programming ModeProgramming Your Remote 8 Control Code ScanTelevision Code Number Using the Remote Control Identifying Codes that Have Been StoredPage Questions a P P E N D I X Answersand a Page Limited Warranty Revision B
Top Page Image Contents