DirecTV HIRD-D11, HIRD-D01 owner manual Questions a P P E N D I X Answersand a

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QUESTIONS A P P E N D I X ANSWERSAND A

Questions? Did we forget to tell you something? Many people, over time, have questions about their DIRECTV System. We have compiled the most common of these questions and the answers in this appendix. We hope they help!

QI had a signal but now I am getting a message “Searching for satellite signal. To access related

utilities, press .” What happened?

ARain clouds and snow can affect the satellite signal reception. This loss of signal is temporary. Also check for new growth on trees and bushes that could be blocking the signal. One other possibility is that the wind or someone has moved the satellite dish antenna.

QWhy can’t I control my TV?

ABefore you can control your TV, VCR, or any other device, besides your digital satellite receiver, you must program your remote control to match your different devices. See the chapter, “Programming Your Remote Control” in this manual for specific instructions. If you have already successfully programmed your remote control, try pressing the appropriate device key to put your remote in the proper mode. Then try controlling that device. Also, make sure that the batteries in the remote control are good.

QMy digital satellite receiver does not respond when I press keys. What’s wrong?

AMost likely, if the front panel keys work but the remote control doesn’t work, try pressing the “SAT” key before trying to control the digital satellite receiver. If that doesn’t work, press the “SAT” and “Mute” keys together and try again. If that doesn’t work, or if the front panel keys don’t work either, unplug your digital satellite receiver for 30 seconds, then plug it back in.

Since your digital satellite receiver is a computing device it is susceptible to erratic changes in power and/or signal, just as any other computer, and these sudden changes can cause it to become “confused.”

QSome channels look good, while others freeze or indicate that no signal is available. What’s wrong?

AThe most common causes for this behavior relate to the cable between your digital satellite receiver and the satellite dish antenna. Confirm that RG-6 (not RG-59) cable is used and does not exceed 100 feet in length. Longer cable runs require amplification. This special amplifier is available from your dealer.

QHow can I watch one satellite program while recording another?

AWith only one digital satellite receiver, unfortunately, you can’t. Each receiver can only decode one channel at a time.

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Contents HIRD-D01 HIRD-D11 Directv or 1-800-204-USSB Important Safety Instructions Service Federal Comunications Commission FCC Regulatory Information Page Table of Contents Programming Your Remote Control How Does All This Work? First Look AT the Directv Digital Satellite ReceiverWhat You Should Do First Digital Satellite Receiver Directv System ComponentsSatellite Dish Antenna First Look AT the Directv Digital Satellite Receiver Remote ControlPage Installing Remote Control Batteries Setting UP Your Directv SystemChoosing the Best Connection for Your Entertainment System Hook Up the Audio/S-video SignalsHook Up the RF Signals Hook Up the Audio/Video SignalsFinishing Up Hook Up to a Stereo SystemBasic Navigation Front Panel vs. Remote Control KeysControlling the Digital Satellite Receiver Page Installing the Satellite Dish Antenna Alignment Result Pop-up Panel Determine Where to Point Your Satellite Dish AntennaChoosing the Antenna Installation Site Installation screenInstalling and Pointing Your Satellite Dish Antenna Page Selecting a Mounting Option Installation Procedure Installing the Satellite Dish Antenna onto a Wooden SurfaceInstalling and Pointing Your Satellite Dish Antenna Installing the Satellite Dish Antenna onto a Brick Surface Installation Procedure Toggler installation steps Installing the Satellite Dish Antenna onto a Metal Pole Assembling the Satellite Dish Antenna Attaching the Reflector onto the LNB Support ArmGrounding the Base Plate Grounding the Metal Pole MountInstalling and Routing the LNB Coaxial Cable Connecting the Coaxial Cable to the LNB Routing the LNB Cable to the Satellite Receiver Connecting the Satellite Dish AntennaAttaching the LNB to the LNB Support Arm Positioning the Satellite Dish Antenna Pointing the Satellite Dish Antenna Using the Box Method Installing and Pointing Your Satellite Dish Antenna Ussb Authorizing Your ServiceInformation Banner Watching Directv System 5 ProgrammingBasic Channel Changing Channel BannerAlphaTune OneLine GuideTurboTune Alt. Audio Alternate ServicesPage Descriptions ON-SCREEN GuidesChoosing the Guide Style Program Guide SM. Cell General On-Screen Guide FeaturesUsing PreSelect to Schedule Programs for Viewing ON-SCREEN Guides Program Guide LG. CellTitle Guide Theme Filters Logo GuideFiltering the Guides Guide Times Channel ListView Information ScreenClass Filters DoneBuy Options Cancel PreSelectCancel Purchase Buy $Menu Overview Digital Satellite RECEIVER’S Menu SystemPlaces to go from the Main Menu Main MenuPlaces to go from the Setup Menu Setup MenuThings to do in the Scheduler screen Things to do in the Setup MenuCurrent settings overview SchedulerPlaces to go from the Purchases screen Check MailPurchases Things to do in the Check Mail screenPurchase History Locking ProcedureLock/Unlock Things to do on the Purchases screenTemporarily Overriding the Lock Unlocking ProcedureThings to do in the Preferences screen PreferencesPlaces to go from the Preferences screen Things to do in the Advanced Preferences screen Advanced PreferencesLimits Max Rating Places to go from the Limits screenThings to do in the Limits screen TV AllowThings to do in the Channel Lists screen Channel ListsPlaces to go from the Channel Lists screen Set Channel Things to do in the Turbotune Setup screenTurboTune Things to do in the Installation screen InstallationPlaces to go from the Installation screen Cable Test System TestThings to do in the System Test screen Receiver TestPage Code Scan Programming the Remote ControlProgramming Mode Programming Your Remote 8 ControlTelevision Code Number Identifying Codes that Have Been Stored Using the Remote ControlPage Questions a P P E N D I X Answersand a Page Limited Warranty Revision B