Getting Help
Before calling your service provider for assistance, have the following information ready:
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Your service contract number A description of the problem
A description of any action(s) already taken to resolve the problem.
The serial and revision numbers of all involved products in the network
A description of your network environment (layout, cable type, etc.)
Network load and frame size at the time of trouble (if known) The device history (i.e., have you returned the device before, is this a recurring problem, etc.)
Any previous Return Material Authorization (RMA) number.
If you purchased your system through a Channel Partner, contact that Channel Partner for assistance.
If you purchased your system from Cabletron, contact Cabletron using one of the following methods:
World Wide Web | http://www.cabletron.com | |
http://www.cabletron.com/wireless | ||
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Phone | (603) | |
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Internet mail | http://www.cabletron.com/support/forms | |
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FTP | ftp://ftp.cabletron.com/ | |
Login | anonymous | |
Password | your email address | |
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To send comments or suggestions concerning this document, contact the Cabletron Systems Technical Writing Department via the following email address: TechWriting@cabletron.com
Make sure to include the document Part Number in the email message.
Outdoor Antenna Installation Guide | v |