Service and customer care, Troubleshooting guide

service and customer care

●If the cord is damaged it must, for safety reasons, be replaced by Kenwood or an authorised Kenwood repairer.

●If you experience any problems with the operation of the processor, before calling for assistance refer to the troubleshooting guide.

If you need help with:

●Using your machine

●Servicing or repairs (in or out of guarantee)

call Kenwood customer care on 023 92392333. Have your model number ready - it’s on the underside of the processor.

spares and attachments

call 0844 557 3653.

other countries

Contact the shop where you brought the food processor.

●Designed and engineered by Kenwood in the UK.

●Made in China.

IMPORTANT INFORMATION FOR CORRECT DISPOSAL OF THE PRODUCT IN ACCORDANCE WITH EC DIRECTIVE 2002/96/EC.

At the end of its working life, the product must not be disposed of as urban waste.

It must be taken to a special local authority differentiated waste collection centre or to a dealer providing this service.

Disposing of a household appliance separately avoids possible negative consequences for the environment and health deriving from inappropriate disposal and enables the constituent materials to be recovered to obtain significant savings in energy and resources. As a reminder of the need to dispose of household appliances separately, the product is marked with a crossed-out wheeled dustbin.

guarantee UK only

If your food processor goes wrong within one year from the date you bought it, we will repair it (or replace it if necessary) free of charge provided:

●you have not misused, neglected, or damaged it;

●it has not been modified (unless by Kenwood);

●it is not second hand;

●it has not been used commercially;

●you have not fitted a plug incorrectly; and

●you supply your receipt to show when you bought it.

This guarantee does not affect your statutory rights.

	troubleshooting guide
Problem	Cause	Solution
The processor will not operate.	No Power.	Check processor is plugged in.
	Liquidiser outlet cover not fitted.	When using the processor bowl the
		outlet cover must be fitted and
		locked on or the processor will not
		operate.
	Bowl lid not locked on correctly.	The processor and liquidiser will
		not operate if the bowl lid is not
		fitted correctly.
	Liquidiser not locked on correctly.	The liquidiser will not operate if
		fitted incorrectly.
		If none of the above check the
		fuse/circuit breaker in your home.
Liquidiser leaking from blade assembly base.	Seal missing	Check seal is fitted correctly and not
	Seal incorrectly fitted	damaged. Contact Customer Care
	Seal damaged.	for a replacement seal.
Poor performance of tools/attachments	Refer to hints in relevant “Using the attachment” section. Check attachments are
	assembled correctly.

FP615, FP620 specifications

The Kenwood FP620 and FP615 food processors are part of Kenwood's innovative kitchen appliance line, designed to simplify meal preparation for home cooks and professional chefs alike. These versatile kitchen companions stand out due to their advanced features, robust construction, and user-friendly design.

The Kenwood FP620 boasts a powerful 1000-watt motor, ensuring efficient and quick processing of a variety of ingredients. With multiple speed settings and a pulse function, users can achieve precision in chopping, mixing, and blending, adapting to different recipes with ease. This model comes with a sizable 3-liter bowl, ideal for preparing large quantities, making it perfect for families or gatherings. The bowl's ergonomic design and integrated handle ensure comfortable handling, while the pour spout makes transferring mixtures effortless.

The FP615 is equally impressive, featuring a slightly smaller 2.1-liter bowl, which is well-suited for smaller tasks and kitchens with limited space. It also has a robust motor capable of handling various tasks, including kneading dough, slicing vegetables, and emulsifying dressings. Both models come equipped with a selection of attachments, including a reversible slicing and grating disc, a plastic kneader, and an emulsifying whisk, offering a complete solution for diverse culinary needs.

One noteworthy technology featured in both models is the innovative 'Compact and Storage' design, which allows for easy storage of attachments in the bowl. This feature helps to keep the kitchen organized and clutter-free. Additionally, the safety mechanisms in place prevent accidental operation, providing peace of mind during use.

With a sleek, modern design and durable plastic and stainless-steel components, both processors are built to withstand frequent use while adding a touch of elegance to any kitchen counter. Their simple yet effective controls make them accessible to users at all skill levels, whether they are culinary novices or seasoned professionals.

In conclusion, the Kenwood FP620 and FP615 food processors offer exceptional performance, versatility, and safety features. These appliances not only enhance the cooking experience but also save valuable time in meal preparation, making them invaluable tools for any home chef.