Dualit DCM2 Troubleshooting Guide, No steam flowing, From steam wand, No coffee flowing

TROUBLESHOOTING GUIDE

IMPORTANT: fAILURE TO DESCALE AND CLEAN YOUR MAChINE wILL

INVALIDATE YOUR gUARANTEE.

Problem Possible cause(s) Solution(s)

No steam flowing	1.	Water tank is not correctly seated in position	1. Locate water tank (see page 8, fig 1)
from steam wand
	2.	Steam wand is blocked	2.1. Clean steam wand (see page 15, fig 5-7)
			2.2. Descale (see page 17)
			2.3. The wand assembly is removable for cleaning and is replaceable if required. Contact
			Dualit on 01293 652 500 or visit www.dualit.com/support for advice or spare parts.

Problem Test Result Solution(s)

No coffee flowing	THE TAMP TEST	No water	1.	Water tank is not correctly seated in position
from brewhead	Dispense water through the		Locate water tank (see page 8, fig 1)
	brewhead with the cup filter in		2.	The showerhead and cup filter may be blocked
	place. Ensure NO coffee is in
	the filter.		Clean showerhead (see page 15, fig 1-3) and cup filter (see page 15, fig 1)
	If you see no water after
	7 seconds STOP the test .	Water flow	3.	You may be tamping too hard
		improves	LIghTLY ‘tamp’ the coffee grounds (see page 10, fig 5)
			4.	The cup filter is blocked because the coffee grind is too fine
			Ensure you are using setting 3-5 on the Dualit coffee grinder or use
			a pre-ground coffee suitable for espresso machines. Clean the cup
			filter (see page 11, fig 6)
			6.	There is too much coffee in the cup filter
			Use the measuring spoon (see page 10, fig 4)
			7.	The showerhead and cup filter may be blocked
			Clean showerhead (see page 15, fig 1-3) and cup filter (see page 11, fig 6)

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