TROUBLESHOOTING GUIDE
Problem | Possible cause(s) | Solution(s) |
Coffee leaking | 1. | Dried coffee on the gasket | 1. | Clean gasket (see page 15, fig 3) | ||
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from the |
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2. | ESE pod not seated correctly | 2. | Tuck in ESE pod tab (see page 9, fig | |||
brewhead |
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3. | Blocked showerhead | 3. | Clean showerhead (see page 15, fig | |||
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| 4. | Damaged gasket | 4. | To obtain a new gasket contact the Dualit customer helpline on +44 (0)1293 652 | ||
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| 500 (09:00 to 17:00 Monday to Friday). Alternatively, email Dualit at info@dualit.com | ||
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| or visit www.dualit.com | ||
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My machine is | 1. | Water tank is not correctly seated in position | 1. | Locate water tank (see page 8, fig 1) | ||
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making a loud and |
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2. | Water tank is empty | 2. | Fill water tank (see page 8, fig 1) | |||
continuous | ||||||
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pumping noise |
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My machine is not |
| 1. Fuse may have failed | 1. Check and replace the fuse | |||
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working |
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The lights are off and the |
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machine ceases to operate |
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Steam is venting |
| 1. Water is being purged through the machine to | 1. This is not cause for concern. This will automatically stop when the machine has | |||
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from the drip tray |
| reduce operating temperature ready for the | finished purging. | |||
| next coffee. |
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20 | 21 |