Jenn-Air Microwave Troubleshooting and Repair Manual
Page 27

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

 

Turntable rotates both directions

■Has a household fuse blown, or has the circuit breaker tripped?

Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

■Is the microwave wired properly? See Installation Instructions.

Microwave oven will not operate

■Is the door completely closed? Firmly close door.

■Is the electronic oven control set correctly? See “Microwave Oven Control” section.

■On some models, is the Button Lock set? See “Button Lock” in the “Setup Menu” section.

■On combination oven models, is the lower oven self- cleaning?

The upper oven will not work during the lower oven Self- Cleaning Cycle.

■Is the magnetron working properly?

Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100% cooking power. If water does not heat, call for service. See “Assistance or Service” section.

Oven makes humming noise

■This is normal and occurs when the transformer in the magnetron cycles on.

■This is normal and depends on motor rotation at beginning of cycle.

Turntable continues to rotate after cooking cycle is complete

■This is normal and allows for proper cooling of the microwave oven. The turntable, mircrowave oven light and cooling fan will continue to run until the microwave door is opened or Cancel is pressed.

■No microwave energy is used after the cycle is completed and the control will display “Cooking Complete” with options for Keep Warm or Add 30 seconds.

Display shows time countdown, but is not operating

■Is the KitchenTimer in use?

See “Kitchen Timer” in the “Setup Menu” section.

Tones are not sounding

■Are tones disabled?

See “Sound” in the “Setup Menu” section.

Smoke is coming from oven vent during broiling or grilling (on some models)

■Some smoke is normal and occurs just as in conventional crisping.

Oven door looks wavy

■This is normal and will not affect performance.

Turntable will not operate

■Is the turntable properly in place?

Make sure turntable is correct side up and is sitting securely on the turntable support.

■Is the turntable support operating properly?

Remove turntable. Remove and clean turntable support and rollers. Replace turntable support. Replace turntable. Place

1 cup (250 mL) of water on the turntable, then restart oven. If it still is not working, call for service. See “Assistance or Service” section. Do not operate the oven without turntable and turntable support working properly.

Sparking during broiling or grilling (on some models)

■This is normal and occurs as fat burns off from past cooking. Sparking will stop once fat is completely burned off.

Cooking times seem too long

■Are large amounts of food being heated?

Larger amounts of food need longer cooking times.

■Is the incoming voltage less than that specified in the “Built-In Microwave Oven Safety” section

OR

Is the incoming voltage less than that specified in the “Electrical Requirements” section?

Have a qualified electrician check the electrical system of the house.

Radio or TV Interference

■Is the radio or TV receiver near the microwave oven? Move the receiver away from the microwave oven, or adjust the radio or TV antenna.

■Are the microwave oven door and sealing surfaces clean? Make sure these areas are clean.

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Contents W10221391C JENN-AIRBUILT-IN Convection Microwave OvenTable DES Matières Your safety and the safety of others are very important BUILT-IN Microwave Oven SafetyGrounding Instructions Electrical RequirementsParts and Features TurntableTo Turn On/Off Convection Grid Grilling GridTEFLON† Coated Crisper Pan and Handle Microwave Oven Control Combination Oven ModelsSingle Microwave Oven Models Display Screen Touch PanelWelcome Guide DisplayNon-convection Model Main MenuMenu Demonstration Convection ModelSetup Menu BUILT-IN Microwave Oven USE Food CharacteristicsCooking Guidelines Cookware and DinnerwareAluminum Foil and Metal My Creations Microwave Cooking PowerMicrowave Cooking Power Chart PERCENT/NAME Number USE Cook SensorFood Quantity Built-in FoodsCooking Functions CookTo Use Manual Cook Custom Reheat Chart Food QuantityReheat To Use Programmed CookTo Use SpeedCook Setting QuantitySpeedCook Foods To Use Manual ReheatRoast Convection Chart Setting Foods BakeAuto Convection Conversion To Use Recipe ConversionTo Use Manual Convect Bake Convect BakeConvect Roast To Use Programmed Convect BakeTo Use Programmed Defrost with Precise Amount of Food Food Weight RangeDefrost To Use Manual Convect RoastMeat To Use Programmed Defrost with Weight UnknownFood Setting Quantity To Use Manual DefrostTo Use Manual Steam SteamMelt To Use Programmed SteamTo Use Programmed Soften SoftenBoil & Simmer To Use Manual MeltTo Use Programmed Grill Broil & GrillTo Use Programmed Boil & Simmer Manual Boil & SimmerTo Use Keep Warm Keep WarmBrowning Pan To Use Manual GrillTo Use Manual Browning Pan Browning PAN Cooking Chart Food QuantityPreprogrammed Browning Pan To Use Programmed Browning PanGeneral Cleaning BUILT-IN Microwave Oven CareStainless Steel on some models Troubleshooting Assistance or Service U.S.ACanada Disclaimer of Implied Warranties Limitation of Remedies JENN-AIRCOOKING Appliance WarrantyLimited Warranty Items Excluded from WarrantyPage Page Votre sécurité et celle des autres est très importante Sécurité DU Four À MICRO-ONDES EncastréInstructions DE Liaison LA Terre Spécifications électriquesPlateau rotatif Pièces ET CaractéristiquesActivation/désactivation Grille de cuisson au grilCommande DU Four À MICRO-ONDES Modèles de fours combinésModèles de four à micro-ondes simple Écran d’affichage Tableau de commande tactileGuide de bienvenue AffichageMenu principal Démonstration de menuMenu de réglage Apparence décran Informations de serviceHorloge SonMinuterie de cuisine Rétablir le paramétrage usine Verrouillage des commandesPour activer le verrouillage des commandes Pour désactiver le verrouillage des commandesUtilisation DU Four À MICRO-ONDES Encastré Caractéristiques des alimentsGuide de cuisson Utilisation correcte Ustensiles de cuisson et vaissellePapier daluminium et métal Puissance de cuisson des micro-ondesPourcentage Nombre Utilisation NOM Cuisson par détectionMes créations Aliments pré-programmésAliment Quantité Fonctions de cuissonCuisson Utilisation dune cuisson programméeTableau DE Réchauffage Personnalisé Aliment Quantité RéchauffageUtilisation dune cuisson manuelle Utilisation dun réchauffage programméAliments à cuisson rapide Utilisation du réchauffage manuelUtilisation de la cuisson rapide Réglage Quantité Conversion automatique pour convectionTableau DE Convection Réglagealiments Cuisson au four par convectionUtilisation de la fonction de conversion de recettes Utilisation de la cuisson par convection programméeAlimentquantité Rôtissage par convectionUtilisation de la cuisson au four par convection manuelle Utilisation du rôtissage par convection programméDécongélation Utilisation du rôtissage manuel par convectionAliment Échelle de poids Aliment Réglage Quantité Utilisation de la décongélation manuelleCuisson à la vapeur Utilisation dune cuisson à la vapeur programméeUtilisation dune cuisson à la vapeur manuelle Utilisation de la fonction Faire fondre manuelle Melt faire fondreRamollir Utilisation de la fonction Faire fondre programméeFaire bouillir et mijoter Utilisation de la fonction Ramollir manuelleTableau Faire Bouillir ET Mijoter Aliment Quantité Tableau DE Mijotage Manuel Aliment Instructions Cuisson au gril et grilladesFaire bouillir et mijoter fonction manuelle Utilisation du gril programméUtilisation de la fonction Maintien au chaud Maintien au chaudPlat à brunir Utilisation de la fonction de gril manuelTableau DE Cuisson Pour Plat À Brunir Aliment Quantité Plat à brunir pré-programméUtilisation du plat à brunir programmé Utilisation de la fonction plat à brunir manuelEntretien DU Four À MICRO-ONDES Encastré Nettoyage généralAcier Inoxydable sur certains modèles Dépannage Au Canada Assistance OU ServiceLa présente garantie limitée ne couvre pas Garantie DES Appareils DE Cuisson JENN-AIRGarantie Limitée Articles Exclus DE LA GarantiePage Page 2010 All rights reserved W10221391C
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JMC2430, JMC2127, JMC2130, JMW2430, JMW2330 specifications

Jenn-Air appliances, renowned for their luxury and innovative design, offer a range of high-performance wall ovens that elevate the culinary experience. The models JMC2130, JMW2427, JMW2330, JMC2430, and JMW2327 showcase advanced features, cutting-edge technology, and a commitment to quality.

The Jenn-Air JMC2130 is a sleek, countertop microwave that combines versatility with a compact design. Its powerful cooking options include convection and microwave capabilities, allowing users to achieve crispy results quickly. The unit features a 1.3 cubic-foot capacity with a 1,000-watt cooking power, making it suitable for a variety of dishes. The Smart Sensor technology ensures even cooking by automatically adjusting the cooking time, while the easy-to-use control panel simplifies operation with pre-programmed settings.

Moving on to the JMW2427, this model is designed for built-in microwave applications. It seamlessly integrates into your kitchen, reinforcing a sophisticated design aesthetic. The 2.4 cubic-foot capacity accommodates larger dishes, and the convection cooking feature allows for browning and crisping, giving your meals a professional touch. Additionally, the model boasts an intuitive touchscreen interface that makes navigating setting adjustments user-friendly.

The JMW2330 offers similar features but takes it a step further with advanced steam cooking capabilities. This innovative technology allows food to maintain moisture and enhances flavor, making it an excellent choice for health-conscious cooks. The 1.9 cubic-foot capacity, along with a variety of power levels and auto-cook options, makes the JMW2330 versatile for everyday meals.

For those desiring a robust performance in a double oven setup, the JMC2430 is a standout model. This double wall oven brings together convection cooking, Smart Oven technology, and precise temperature controls to provide a professional-grade cooking experience right at home. The ample capacity of both ovens allows for simultaneous cooking of multiple dishes, revolutionizing the way you prepare meals for gatherings.

Lastly, the JMW2327 reflects sophisticated style and efficiency. This microwave complements modern kitchen designs while offering powerful cooking performance. With features such as sensor cooking, which detects moisture and automatically adjusts cooking time, this model is tailored for convenience without sacrificing quality.

Overall, these Jenn-Air models exemplify the perfect blend of style, technology, and functionality, making them ideal for culinary enthusiasts looking to enhance their kitchen experience.
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