Jenn-Air W10204447A Assistance Or Service, In the U.S.A, Accessories, In Canada, Cooktop Cleaner

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ASSISTANCE OR SERVICE

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

In the U.S.A.

If the problem is not due to one of the items listed in the “Troubleshooting” section…

Call the dealer from whom your appliance was purchased, or call Jenn-Air at 1-800-688-1100to locate an authorized service company. When calling, please know the purchase date and the complete model and serial number of your appliance. Be sure to retain proof of purchase to verify warranty status.

If the dealer or service company cannot resolve your problem, write to:

Jenn-Air Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Web address: www.jennair.com

Or call: 1-800-688-1100

U.S. customers using TTY for deaf, hearing impaired or speech impaired, call: 1-800-688-2080.

NOTE: When writing or calling about a service problem, please include the following information:

1.Your name, address and daytime telephone number.

2.Appliance model number and serial number.

3.Name and address of your dealer or servicer.

4.A clear description of the problem you are having.

5.Proof of purchase (sales receipt).

User’s guides, service manuals and parts information are available from Jenn-Air Brand Home Appliances, Customer eXperience Center.

Accessories

Stainless Steel Cleaner and Polish

Order Part Number 31462

All-Purpose Appliance Cleaner

Order Part Number 31682

Cooktop Cleaner

Order Part Number 31464

Cooktop Scraper

Order Part Number WA906B

In Canada

If the problem is not due to one of the items listed in the “Troubleshooting” section…

Call the dealer from whom your appliance was purchased, or call Jenn-Air at 1-800-807-6777to locate an authorized service company. When calling, please know the purchase date and the complete model and serial number of your appliance. Be sure to retain proof of purchase to verify warranty status.

If the dealer or service company cannot resolve your problem, write to:

Jenn-Air Brand Home Appliances

Customer eXperience Centre

1901 Minnesota Court

Mississauga, ON L5N 3A7

Web address: www.jennair.ca

Or call: 1-800-807-6777.

NOTE: When writing or calling about a service problem, please include the following information:

1.Your name, address and daytime telephone number.

2.Appliance model number and serial number.

3.Name and address of your dealer or servicer.

4.A clear description of the problem you are having.

5.Proof of purchase (sales receipt).

User’s guides, service manuals and parts information are available from Jenn-Air Brand Home Appliances, Customer eXperience Centre.

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Contents Table of Contents/Table des matières JENN-AIR GAS ON GLASS COOKTOP TABLE DE CUISSON À GAZ JENN-AIRUse & Care Guide Guide d’utilisation et d’entretienDANGER COOKTOP SAFETYTABLE OF CONTENTS TABLE DES MATIÈRESSAVE THESE INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONSCooktop Controls COOKTOP USETurn off all controls when not cooking 30 76.2 cm ModelPower Failure Sealed Surface BurnersTo Clean To SetCeramic Glass Surface Surface GratesHome Canning CookwareCOOKTOP CARE General CleaningCERAMIC GLASS COOKTOP CONTROLSNothing will operate TROUBLESHOOTINGSurface burners will not operate Surface burner flames are uneven, yellow and/or noisyAccessories ASSISTANCE OR SERVICEIn the U.S.A In CanadaLIMITED WARRANTY JENN-AIR COOKING APPLIANCE WARRANTYSECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON CERTAIN COMPONENT PARTS ITEMS EXCLUDED FROM WARRANTY This limited warranty does not covercall Dealer name Address Phone number Model number Serial numberPurchase date DANGER AVERTISSEMENT SÉCURITÉ DE LA TABLE DE CUISSONCONSERVEZ CES INSTRUCTIONS IMPORTANTES INSTRUCTIONS DE SÉCURITÉUTILISATION DE LA TABLE DE CUISSON Commandes de la table de cuissonAVERTISSEMENT Modèle de 30 76,2 cmRéglage Brûleurs de surface scellésBrûleurs de la table de cuisson Brûleur haute performance Brûleurs de mijotageSurface en vitrocéramique Grilles de surfacePréparation de conserves à la maison Ustensiles de cuissonNettoyage général CUISSONBOUTONS DE COMMANDE DE LA TABLE DE CUISSON ENTRETIEN DE LA TABLE DETABLEAU DE COMMANDE DÉPANNAGEGRILLES ET CHAPEAUX ÉMAILLÉS BRÛLEURS DE SURFACEListe daccessoires ASSISTANCE OU SERVICEGARANTIE DES APPAREILS DE CUISSON JENN-AIR Les résultats de cuisson ne sont pas ceux prévusARTICLES EXCLUS DE LA GARANTIE La présente garantie limitée ne couvre pasW10204447A