Jenn-Air W10204447A manual Troubleshooting, Nothing will operate, Surface burners will not operate

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TROUBLESHOOTING

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

Nothing will operateWARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

■Is the power supply cord unplugged? Plug into a grounded 3 prong outlet.

■Has a household fuse blown, or has a circuit breaker tripped?

Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

■Is the cooktop properly connected to the gas supply? Contact a service technician or see Installation Instructions.

Surface burners will not operate

■Is this the first time the surface burners have been used? Turn on any one of the surface burner knobs to release air from the gas lines.

■Is the control knob set correctly? Push in knob before turning to a setting.

■Are the burner ports clogged?

See “Sealed Surface Burners” section.

■Is the main gas shutoff valve in the off position? See the Installation Instructions.

Surface burner flames are uneven, yellow and/or noisy

■Are the burner ports clogged?

See “Sealed Surface Burners” section.

■On models with caps, are the burner caps positioned properly?

See “Sealed Surface Burners” section.

■Is propane gas being used?

The cooktop may have been converted improperly. Contact a service technician or see “Assistance or Service” section.

Surface burner makes popping noises

■Is the burner wet? Let it dry.

Excessive heat around cookware on cooktop

■Is the cookware the proper size?

Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than ½" (1.3 cm) outside the cooking area.

Cooktop cooking results not what expected

■Is the proper cookware being used? See “Cookware” section.

■Is the control knob set to the proper heat level? See “Cooktop Controls” section.

■Is the cooktop level?

Level the cooktop. See the Installation Instructions.

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Contents JENN-AIR GAS ON GLASS COOKTOP TABLE DE CUISSON À GAZ JENN-AIR Table of Contents/Table des matièresUse & Care Guide Guide d’utilisation et d’entretienCOOKTOP SAFETY DANGERTABLE OF CONTENTS TABLE DES MATIÈRESIMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONSCOOKTOP USE Cooktop ControlsTurn off all controls when not cooking 30 76.2 cm ModelSealed Surface Burners Power FailureTo Clean To SetSurface Grates Ceramic Glass SurfaceHome Canning CookwareGeneral Cleaning COOKTOP CARECERAMIC GLASS COOKTOP CONTROLSTROUBLESHOOTING Nothing will operateSurface burners will not operate Surface burner flames are uneven, yellow and/or noisyASSISTANCE OR SERVICE AccessoriesIn the U.S.A In CanadaJENN-AIR COOKING APPLIANCE WARRANTY LIMITED WARRANTYSECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON CERTAIN COMPONENT PARTS ITEMS EXCLUDED FROM WARRANTY This limited warranty does not coverPurchase date callDealer name Address Phone number Model number Serial number SÉCURITÉ DE LA TABLE DE CUISSON DANGER AVERTISSEMENTIMPORTANTES INSTRUCTIONS DE SÉCURITÉ CONSERVEZ CES INSTRUCTIONSCommandes de la table de cuisson UTILISATION DE LA TABLE DE CUISSONAVERTISSEMENT Modèle de 30 76,2 cmBrûleurs de surface scellés RéglageBrûleurs de la table de cuisson Brûleur haute performance Brûleurs de mijotageGrilles de surface Surface en vitrocéramiquePréparation de conserves à la maison Ustensiles de cuissonCUISSON Nettoyage généralBOUTONS DE COMMANDE DE LA TABLE DE CUISSON ENTRETIEN DE LA TABLE DEDÉPANNAGE TABLEAU DE COMMANDEGRILLES ET CHAPEAUX ÉMAILLÉS BRÛLEURS DE SURFACEASSISTANCE OU SERVICE Liste daccessoiresGARANTIE DES APPAREILS DE CUISSON JENN-AIR Les résultats de cuisson ne sont pas ceux prévusW10204447A ARTICLES EXCLUS DE LA GARANTIELa présente garantie limitée ne couvre pas
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