Service and Repair

The Bosch Concept Series Kitchen Machines require no special care other than the care and cleaning noted in this manual. If you are having a problem with your machine, before calling our Customer Support group, please refer to the TROUBLESHOOTING section below. If after reviewing the troubleshooting section and trying its remedies, you are still having a problem, please do contact us by either writing to us at:

•Bosch Small Appliances Customer Support BSH Home Appliances 5551 McFadden Avenue Huntington Beach, CA 92649

or e-mailing us at:

•boschsmallappliances@bshg.com

or calling us at:

•1 (866) 44BOSCH [1 (866) 442-6724]

If you do write to us, please include your e-mail address or a daytime telephone number where you may be reached.

Also, to view our full product line, please visit our Web site:

•www.boschsmallappliances.com

TROUBLESHOOTING

Fault	Cause	Remedy

Power unit shuts off. “E:1”	Power to kitchen machine	Turn rotary switch to the Off
is displayed, all segments	was interrupted while	position,“O/Off,” and then turn
are flashing, timer function	power unit was on.	back on.
is off.
Power unit shuts off. “E:1”	Power unit has been	Turn power unit to the Off position
is displayed, all segments	overloaded; for example,	and unplug. Correct the problem.
are flashing, timer function	the blender blades may	Plug unit in and turn rotary switch
is off.	be blocked.	to start.
Power unit shuts off. “E:3”	Power unit is overheated.	Turn power unit to the Off position
is displayed, all segments		and unplug. Correct the problem.
are flashing, timer function		Allow unit to cool (do not operate
is off.		for 30 minutes, minimum). Plug
		unit in and turn rotary switch to
		start.