Troubleshooting
Energy efficiency specified in the technical parameters complies with government standards and is measured under the following conditions: ambient temperature 32OC, refrigerator compartment temperature 5OC, freezer compartment temperature
After-sales service
In the event that the refrigerator does not work properly, please check out and solve problems according to the following methods. If problems persist, contact the after- sales service center. Information of model, accessory list and serial number of the refrigerator is required.
Please determine the cause of the problem before making any repair.
The refrigerator does not operate.
Voltage is low.
Lamp does not illuminate.
Disconnection to the power supply (plug, socket or fuse).
Excessive noise
Contact between the
-18OC5OC 25OC
The bulb is bad.
Power supply is not connected.
refrigerator and a wall or other article.
Uneven placement.
Excessive vibration will result in the following circumstances:
a)The refrigerator is not well positioned and adjusted.
b)The refrigerator is placed on a wood floor or near to wooden furniture.
Liquid refrigerant flowing in the evaporator may produce a slight sound similar to that of flowing water. When the refrigerator is stopped, the backflow refrigerant may also generate that sound.
Swoosh
Swoos h
Set temperature not reached.
Door is not properly closed, | Refrigerator is in direct | The area is poorly |
or the door is opened | sunligth, or close to a heat | ventilated, or the two sides |
for long period. | source. | of the refrigerator are |
|
| covered by too much dust. |
Please determine the cause of the problem before making any repair.
Strange Odor
Failure to seal food properly
Rotting food inside refrigerator Failure of regular cleaning of the refrigerator.
Prolonged Operation Period Compressor Initial operation Large quantity of food loaded
Hot weather
Frequent opening of the refrigerator door
Door not properly closed Improper temperature setting (see the section Operation)
Poor ventilation
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