Manitowoc Ice QM20 service manual General Information Section, Owner Warranty Registration Card

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General Information

Section 1

Owner Warranty Registration Card

GENERAL

The packet containing this manual also includes warranty information. Warranty coverage begins the day your new ice machine is installed.

Important

Complete and mail the OWNER WARRANTY REGISTRATION CARD as soon as possible to validate the installation date.

If you do not return your OWNER WARRANTY REGISTRATION CARD, Manitowoc will use the date of sale to the Manitowoc Distributor as the first day of warranty coverage for your new ice machine.

Commercial Warranty Coverage

GENERAL

The following Warranty outline is provided for your convenience. For a detailed explanation, read the warranty bond shipped with each product.

Contact your local Manitowoc representative or Manitowoc Ice, Inc. if you need further warranty information.

PARTS

Manitowoc warrants the ice machine against defects in materials and workmanship, under normal use and service for three (3) years from the date of original installation.

LABOR

Labor required to repair or replace defective components is covered for three (3) years from the date of original installation.

EXCLUSIONS

The following items are not included in the ice machine’s warranty coverage:

1.Normal maintenance, adjustments and cleaning as outlined in the Owner/Operator Use and Care Guide.

2.Repairs due to unauthorized modifications to the ice machine or the use of non-standard parts without prior written approval Manitowoc Ice, Inc.

3.Damage caused by improper installation of the ice machine, electrical supply, water supply or drainage, or damage caused by floods, storms, or other acts of God.

4.Premium labor rates due to holidays, overtime, etc.; travel time; flat rate service call charges; mileage and miscellaneous tools and material charges not listed on the payment schedule. Additional labor charges resulting from the inaccessibility of the ice machine are also excluded.

5.Parts or assemblies subjected to misuse, abuse, neglect or accidents.

6.Damage or problems caused by installation, cleaning and/or maintenance procedures inconsistent with the technical instructions provided in the Installation Manual and the Owner/Operator Use and Care Guide.

AUTHORIZED WARRANTY SERVICE

To comply with the provisions of the warranty, a refrigeration service company, qualified and authorized by a Manitowoc distributor, or a Contracted Service Representative must perform the warranty repair.

NOTE: If the dealer the ice machine was purchased from is not authorized to perform warranty service, contact the Manitowoc distributor or Manitowoc Ice, Inc. for the name of the nearest authorized service representative.

Service Calls

If you have followed the procedures listed in Section 5 of this manual, and the ice machine still does not perform properly, call your authorized service company.

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Contents Installation Use and Care QM20 Series Ice MachineThis manual covers the following model numbers Safety NoticesProcedural Notices Personal Injury PotentialTable of Contents This page Intentionally Left Blank Model/Serial Number Location Section General InformationSection General Information Model/Serial Number Location Model NumberOwner Warranty Registration Card Commercial Warranty CoverageGeneral Information Section Residential Warranty Coverage WHO is Covered by this Limited WARRANTY?Intentionally Left Blank Dimensions Section Installation InstructionsInstallation Instructions SectionIce Machine Heat of Rejection Installation Instructions SectionLocation of Ice Machine Leveling the Ice MachineFUSE/CIRCUIT Breaker Electrical ServiceVoltage Electrical RatingElectrical Cord Strain Relief Strain Relief InstallationTerminal Block Wire Connection Terminal Block Connections SV1707Drain Connections Water Service/DrainsWater Supply Water Supply and Drain Line SIZING/CONNECTIONSTypical Water Supply and Drain Line Sizing and Connections Section Ice Machine Operation Ice Machine OperationSequence of Operation Ice Machine Operation Section Ice Thickness AdjustmentIce Thickness Adjustment Dial Correct Ice Bridge ThicknessInterior Cleaning and Sanitizing Section MaintenanceSection Maintenance Cleaning and Sanitizing ProcedureMaintenance Section Remove the Bin DoorParts Removal Overview Remove the Water Pump Remove the Overflow TubeRemoving the Overflow Tube Remove the Vinyl Hose Removing the Water Pump Remove the Water TroughModel Exterior Cleaning ICE Machine InspectionCleaning the Condenser Air-Cooled CondenserRemoving the Filter Removal from Service/Winterization Section Before Calling for Service Before Calling for ServiceChecklist Before Calling for Service Section To Correct Problem Possible CausePage Manitowoc ICE, INC

QM20 specifications

The Manitowoc Ice QM20 is a top-tier commercial ice machine renowned for its robust performance and innovative features. Aimed primarily at the food service and hospitality industries, this ice maker excels in producing high-quality ice efficiently, delivering reliability and convenience in one compact unit.

One of the standout features of the QM20 is its ice production capacity. It can produce up to 2,030 pounds of ice per day, making it ideal for high-demand environments like restaurants, bars, and hotels. The machine generates chewable, nugget-style ice, which is not only popular among consumers but also highly effective for chilling beverages quickly. The texture of the ice helps to enhance the user experience, making drinks colder faster while maintaining their flavor profile.

The QM20 is equipped with advanced technologies that simplify operation and maintenance. The machine includes a user-friendly digital interface that provides real-time information about ice production and maintenance alerts. This feature ensures that users can easily manage operations, reducing the risk of unexpected outages. One of its notable characteristics is the self-diagnostic feature, which can identify potential issues before they escalate, ensuring optimal performance and longevity of the unit.

Energy efficiency is a key consideration in the design of the QM20. It is engineered to operate optimally while using minimal energy, making it an environmentally friendly choice for businesses conscious of their carbon footprint. In addition, it features a built-in water filter that helps to improve ice quality and taste, while also prolonging the lifespan of the ice machine by reducing mineral buildup.

Durability is another highlight of the Manitowoc Ice QM20. Constructed from high-grade stainless steel, this unit is designed to withstand the rigors of daily use in busy commercial environments. The easy-to-clean design further promotes hygiene, an essential factor in the food service industry.

In summary, the Manitowoc Ice QM20 is a robust, efficient, and technologically advanced ice machine that meets the demands of the commercial sector. With its high production capacity, innovative features, and durable construction, it stands out as a leading choice for establishments looking to enhance their ice-making capabilities while providing exceptional service to their customers.
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