Manitowoc Ice QM20 service manual Section Before Calling for Service, Checklist

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Section 5

Before Calling for Service

 

Section 5

 

Before Calling for Service

Checklist

If a problem arises during operation of your ice machine, follow the checklist below before calling for service.

Problem

Possible Cause

To Correct

Ice machine does not

No electrical power to the ice

Replace the fuse/reset the

operate.

machine.

breaker/turn on the main switch.

 

Toggle switch set improperly.

Move the toggle switch to the ON

 

 

position.

 

Low air temperature around ice

Air temperature must be at least

 

machine.

10°C (50°F).

Ice machine does not release

Ice machine is dirty.

Clean and sanitize the ice machine.

ice or is slow to harvest.

 

See pages 4-3 and 4-4.

 

Ice machine is not level.

Level the ice machine.

 

 

See page 2-2.

 

Low air temperature around ice

Air temperature must be at least

 

machine (air-cooled models).

10°C (50°F).

Ice quality is poor (soft or not

Poor incoming water quality.

Contact a qualified service

clear).

 

company to test the quality of the

 

 

incoming water and make

 

 

appropriate filter recommendations.

 

Water filtration is poor.

Replace the filter.

 

Ice machine is dirty.

Clean and sanitize the ice machine.

 

 

See pages 4-3 and 4-4.

 

Water inlet valve filter screen is dirty.

Remove the water inlet valve and

 

 

clean the filter screen. See page 4-

 

 

6.

 

Water softener is working improperly

Repair the water softener.

 

(if applicable).

 

 

 

Continued on next page...

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Contents QM20 Series Ice Machine Installation Use and CareProcedural Notices Safety NoticesThis manual covers the following model numbers Personal Injury PotentialTable of Contents This page Intentionally Left Blank Section General Information Section General InformationModel/Serial Number Location Model/Serial Number Location Model NumberCommercial Warranty Coverage Owner Warranty Registration CardGeneral Information Section WHO is Covered by this Limited WARRANTY? Residential Warranty CoverageIntentionally Left Blank Installation Instructions Section Installation InstructionsDimensions SectionLocation of Ice Machine Installation Instructions SectionIce Machine Heat of Rejection Leveling the Ice MachineVoltage Electrical ServiceFUSE/CIRCUIT Breaker Electrical RatingTerminal Block Wire Connection Strain Relief InstallationElectrical Cord Strain Relief Terminal Block Connections SV1707Water Supply Water Service/DrainsDrain Connections Water Supply and Drain Line SIZING/CONNECTIONSTypical Water Supply and Drain Line Sizing and Connections Ice Machine Operation Section Ice Machine OperationSequence of Operation Ice Thickness Adjustment Dial Ice Thickness AdjustmentIce Machine Operation Section Correct Ice Bridge ThicknessSection Maintenance Section MaintenanceInterior Cleaning and Sanitizing Cleaning and Sanitizing ProcedureRemove the Bin Door Maintenance SectionParts Removal Overview Removing the Overflow Tube Remove the Vinyl Hose Remove the Overflow TubeRemove the Water Pump Removing the Water Pump Remove the Water TroughModel ICE Machine Inspection Exterior CleaningAir-Cooled Condenser Cleaning the CondenserRemoving the Filter Removal from Service/Winterization Before Calling for Service Section Before Calling for ServiceChecklist To Correct Problem Possible Cause Before Calling for Service SectionPage Manitowoc ICE, INC

QM20 specifications

The Manitowoc Ice QM20 is a top-tier commercial ice machine renowned for its robust performance and innovative features. Aimed primarily at the food service and hospitality industries, this ice maker excels in producing high-quality ice efficiently, delivering reliability and convenience in one compact unit.

One of the standout features of the QM20 is its ice production capacity. It can produce up to 2,030 pounds of ice per day, making it ideal for high-demand environments like restaurants, bars, and hotels. The machine generates chewable, nugget-style ice, which is not only popular among consumers but also highly effective for chilling beverages quickly. The texture of the ice helps to enhance the user experience, making drinks colder faster while maintaining their flavor profile.

The QM20 is equipped with advanced technologies that simplify operation and maintenance. The machine includes a user-friendly digital interface that provides real-time information about ice production and maintenance alerts. This feature ensures that users can easily manage operations, reducing the risk of unexpected outages. One of its notable characteristics is the self-diagnostic feature, which can identify potential issues before they escalate, ensuring optimal performance and longevity of the unit.

Energy efficiency is a key consideration in the design of the QM20. It is engineered to operate optimally while using minimal energy, making it an environmentally friendly choice for businesses conscious of their carbon footprint. In addition, it features a built-in water filter that helps to improve ice quality and taste, while also prolonging the lifespan of the ice machine by reducing mineral buildup.

Durability is another highlight of the Manitowoc Ice QM20. Constructed from high-grade stainless steel, this unit is designed to withstand the rigors of daily use in busy commercial environments. The easy-to-clean design further promotes hygiene, an essential factor in the food service industry.

In summary, the Manitowoc Ice QM20 is a robust, efficient, and technologically advanced ice machine that meets the demands of the commercial sector. With its high production capacity, innovative features, and durable construction, it stands out as a leading choice for establishments looking to enhance their ice-making capabilities while providing exceptional service to their customers.
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