Acer Altos R710 manual Resetting the System, Problems following Initial System Installation

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Troubleshooting

For any issue, first ensure you are using the latest firmware and files. Firmware upgrades include updates for BIOS, the baseboard management controller (BMC), and the hot-swap controller (HSC). In addition to the server firmware and files, also update any drivers used for components you have installed in your system, such as video drivers, network drivers, and SCSI drivers.

Acer provides a package called the “Platform Confidence Test” that may help with your diagnostics.

If you are unable to resolve your server problems on your own.

Resetting the System

Before going through in-depth troubleshooting, attempt first to perform reset your system using one of the methods below.

To do this:

Soft boot reset to clear the system memory and reload the operating system.

Clear system memories, restarts POST, and reload the operating system.

Cold boot reset. Turn the system power off and then on. This clears system memory, restarts POST, reloads the operating system, and halts power to all peripherals.

Press:

<Ctrl+Alt+Del>

Reset button

Power off/on

Problems following Initial System Installation

Problems that occur at initial system startup are usually caused by an incorrect installation or configuration. Hardware failure is a less frequent cause. If the problem you are experiencing is with a specific software application.

First Steps Checklist

•Is AC power available at the wall outlet?

•Are the power supplies plugged in? Check the AC cable(s) on the back of the chassis and at the AC source.