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manual Acer Altos R710, User’s Guide
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Altos R710
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Troubleshooting
Specs
Install
Configuring the system
Connecting peripherals
User’s Guide 1st Issue September
What happens at system reset??
Hardware Diagnostic Testing
BIOS setup
Keyboard Commands
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Acer Altos R710
User’s Guide
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Contents
User’s Guide
Acer Altos R710
Copyright 2004 Acer Incorporated All Rights Reserved Acer Altos R710
User’s Guide 1st Issue September
Model Number Serial Number Purchase Date Place of Purchase
FCC notice
Notices
Class A equipment
Shielded cables
Use conditions
Peripheral devices
Canadian users
Laser compliance statement
Important safety instructions
b If liquid has been spilled into the product
vi a When the power cord or plug is damaged or frayed
c If the product has been exposed to rain or water
e If the product has been dropped or the cabinet has been damaged
2 System tour
1 System information
3 Getting Started
Contents
4 Configuring the system
6 Troubleshooting
5 BIOS setup
Appendix B Tool-less rail kit installation
Appendix A Management software installation
Appendix D BIOS POST Checkpoint Codes
Appendix C RAID Configuration
Index
Page
1 System information
Page
Processor
Product briefing
Memory subsystem
Graphics interface
Storage
Networking
I/O ports
Serial ATA ports
Service ID
Management Controller
SCSI Controller
Caring features
Product specification summary
Chassis Intrusion Lockable front bezel Chassis intrusion switch
2 System tour
Page
System board
Connector and Header Locations
Description
A B C D E F G HI
Back Panel Connectors
LED State
Description
Description
Color
SCSI Backplane
Front view with bezel
External and internal structure
Front view w/o bezel
Service ID Buttion
Power Buttion
Description
3.5” SCSI HDD bay
Front Panel LED and Buttons description
Front panel
Control Button Functions
LED Indicator Status
Description
Description
Description
Icon
Rear view
Description
Icon
Optional Peripherals
Description
Item Description
A Power Supply Modules B Power Distribution Board
Internal components
C Riser Card Assembly D CPU Air Duct E Fan Module F Air Baffle
G Slim Line Drive Bay
Item Description
2 System tour
H Front Bezel I Chassis Handles J Control Panel K Hard Drive Bays
3 Getting Started
Page
Preinstallation requirements
Setting up the system
Checking the package contents
Selecting a site
Turning on the system
System startup
Turning off the system
Power-on problems
3 Getting Started
4 Configuring the system
Page
Upgrading the system
ESD precautions
Installation precautions
Preinstallation instructions
Post-installation instructions
Before opening the server
Opening the server
Removing the Chassis Cover
4 Reconnect all peripheral devices and the AC power cord
Installing the Chassis Cover
Observe the post-installation instructions described on page
2 Slide the cover forward until it clicks into place
Installing the Processor Air Duct
Removing and Installing the Processor Air Duct
Removing the Processor Air Duct
4 Configuring the system
Removing the Processor Air Dam
Removing the Processor Air Dam if required
Removing a hard disc
Installing and removing a hard disc drive
Installing a hard disc
OM11684
A B C
Install a Slimline Floppy Drive into Altos R710
Installing or Removing a Floppy, CD- ROM, or DVD-ROM Drive
8 Push down on the connector cover to lock the cable into place
Removing a Floppy Drive from the Slim Line Drive bay with Altos R710
2.Remove the chassis cover
TP01308
TP01309
C AB
B C A
17.Install the chassis cover 18.Optional Install the front bezel
Removing a Floppy Drive from the Converted Hard Drive Bay
Figure 1. Remove the Drive Blank from the Chassis
Installing the SCSI 6th HD upgrade kit in Altos R710
TP01084
Figure 2. Installing the Sixth Drive Board
Installing a Tape Drive in Altos R710
Figure 1. Removing the Tape Drive Bay Filler Panel
TP01355
Figure 2. Inserting a Tape Drive into the Carrier
TP01356
Figure 3. Inserting the Tape Drive Carrier into the Chassis
13.Connect the 4-pin tape power cable to the tape drive
Install a Slimline Optical drive into Altos R710
Page
Removing a Slim line Optical Drive from Altos R710
Removing the PCI Riser Assembly
Removing and Installing the PCI Riser Assembly
Installing the PCI Riser Assembly
Replacing the PCI Riser Board
Installing a PCI Add-in Card
1 Remove the chassis cover
Replacing a System Fan
Connecting peripherals
Floppy / CD-ROM / DVD-ROM Slimline Cages
Hard Disk Drives
Rack-Mounted Systems
Pins
Configuration Jumpers
What happens at system reset??
Jumper Name
Processor
Hardware Requirements
supported processors
Memory
Memory configurations for the DDR2 DIMMs
Memory Mirroring
Memory Sparing
Power Supply
Intelligent Management Module
Optional Hardware
Hard Disk Drives
Upgrading the CPU
Installing a CPU
2 Replace the heatsink over the CPU socket and tighten the four corner screws
Removing a CPU
To remove a DIMM
Upgrading the system memory
Reconfiguring the system memory
To install a DIMM
4 Configuring the system
5 BIOS setup
Page
RJ45 Serial Port Configuration
Installing and Removing Memory
Before You Begin
Tools and Supplies Needed
5 BIOS setup
Replacing the Backup Battery
6 Remove the battery from its socket
3 Disconnect the AC power cord from the server
7 Dispose of the battery according to local ordinance
5 BIOS setup
10 Run Setup to restore the configuration settings to the RTC
9 Close the chassis
Configuration Reset
BIOS Setup Utility
Keyboard Commands
Localization
option
BIOS Setup Keyboard Command Bar Options
descriptiontion
Discard Changes?
Cancel
option
descriptiontion
Cancel
Save configuration changes and exit setup?
option
descriptiontion
Main
Options
Feature
Help Text
Description
Advanced
BIOS Setup, Advanced Menu Options
Options
Feature
Help Text
Description
Feature
Processor Configuration Sub-menu Options
Options
Help Text
Options
Feature
Help Text
Description
Options
Feature
Help Text
Description
Feature
BIOS Setup IDE Configuration Menu Options
Options
Help Text
Options
Feature
Help Text
Description
Options
Feature
Help Text
Description
Description
Mixed P-ATA-S-ATA Configuration with only Primary P-ATA
A2-3rd M
A1-4th M
ATA is assigned S-ATA
Feature
IDE Device Configuration Sub-menu Selections
Options
Help Text
Options
Feature
Help Text
Description
Feature
Floppy Configuration Sub-menu Selections
Options
Help Text
Feature
Super I/O Configuration Sub-menu
Options
Help Text
Feature
USB Configuration Sub-menu
Options
Help Text
Feature
5 BIOS setup
Options
Help Text
Feature
USB Mass Storage Device Configuration Sub-menu
Options
Help Text
Options
Feature
Help Text
Description
PCI Configuration
Description
Parameter
Option
Memory Configuration Sub-menu Selections
Options
Feature
Help Text
Description
Memory Disabled Remap Fea- Enabled ture
Feature
Boot Menu Selections
Option
Help Text
Feature
119 Boot Settings Configuration Sub-menu Selections
Options
Help Text
Feature
Boot Device Priority Sub-menu Selections
Feature
Options
Options
Feature
Help Text
Description
Feature
Hard Disk Drive Sub-Menu Selections
Options
Help Text
Feature
Removable Drives Sub-menu Selections
Options
Help Text
Feature
CD/DVD Drives Sub-menu Selections
Options
Help Text
Feature
Security Menu Options
Options
Help Text
No Access
Feature
Full Access
NO ACCESS prevents User access to the Setup Utility
user password is
Feature
Options
Help Text
Feature
5 BIOS setup
Options
Help Text
Feature
Server Menu Selections
Options
Help Text
Feature
5 BIOS setup
Disable BSP
Options
System Management Sub-menu Selections
Options
Feature
Help
Description
Feature
Serial Console Features Sub-menu Selections
Options
Help Text
Options
Feature
Help Text
Description
Feature
Event Log Configuration Sub-menu Selections
Options
Help Text
Feature
5 BIOS setup
Options
Help Text
Feature
Exit Menu Selections
Options
Help Text
Options
Feature
Help Text
Description
Preparing for the Upgrade
Upgrading the BIOS
Recording the Current BIOS Settings
Obtaining the Upgrade
Upgrading the BIOS
Clearing the Password
Clearing the CMOS
6 Troubleshooting
Page
Problems following Initial System Installation
Resetting the System
First Steps Checklist
Are all jumper settings on the server board correct?
6 Troubleshooting
Are all peripheral devices installed correctly?
Are all device drivers properly installed?
Verifying Proper Operation of Key System Lights
Hardware Diagnostic Testing
Power Light Does Not Light
Specific Problems and Corrective Actions
Confirming Loading of the Operating System
This section provides possible solutions for these specific problems
No Characters Appear on Screen
System Cooling Fans Do Not Rotate Properly
Characters Are Distorted or Incorrect
Diskette Drive Activity Light Does Not Light
CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light
Problems with Network
Cannot Connect to a Server
Problems with Newly Installed Application Software
System Boots when Installing PCI Card
The add-in adapter stopped working without apparent cause
Check the following
Problems with Application Software that Ran Correctly Earlier
Hard Drives are not recognized
Bootable CD-ROM Is Not Detected
LED Information
Function
Name
Location
Color
POST Error Beep Codes
BIOS POST Beep Codes
Acer Management Modules provide the following additional beep codes
Error Beep Codes Provided by Acer Management Modules
6 Troubleshooting
Appendix A Management software installation
This appendix shows you how to install the ASM software packages
System setup
Installing ASM
System requirements
ASM Agent
Installing ASM Console Windows version
Installing ASM Agent Windows version
Acer Server Manager
Installing ASM Agent Linux version
Appendix A Management software installation
Appendix B Tool-less rail kit installation
Page
Setting the Multi-Pin Adapters for Rack Type
Tool-less rail kit installation
Installing the Slide Rails into the Rack
169 typically identified by a mark or hole
Installing the Component into the Slide Rails
Cable Management ARM installation
Required Installation Position of the CMA
Installing the CMA on the Slide Rails
Placing and Securing Cabling Within the CMA
General Safety Information
If component being installed into Slide Rails exceeds 22.6 kg 50 lb., two persons should lift the component into the Slide Rails
Appendix C RAID Configuration
This appendix shows you how to create RAID
How to use SCSI HBA setup utility
Configuring the SCSI/SCSI RAID HBA
How to use SCSI RAID HBA setup utility
Loading HBA Default Settings
MegaRAID Configuration Utility
RAID Volume Initialization
Load RAID Card Default Setting
Exit and Restart the server
Initialize RAID Volume
Create RAID1 Volume
Assign Hot Spare Disk
Save And Exit MegaRAID Configuration Utility
Appendix D BIOS POST Checkpoint Codes
Page
BIOS POST Checkpoint Codes
Appendix D BIOS POST Checkpoint Codes
Beep Code
Checkpoint
Description
Code
Beep Code
Checkpoint
Description
Code
If CMOS is valid, load chipset registers with
Beep Code
Checkpoint
Description
Code
2-2-3-1
Beep Code
Checkpoint
Description
Code
The Coprocessor initialization test. Use the
Beep Code
Checkpoint
Description
Code
Beep Code
Checkpoint
Description
Code
Beep Code
Checkpoint
Description
Code
If BCP option is enabled, clear the screen
Beep Code
Checkpoint
Description
Code
Checkpoint
Boot to Full DOS
Beep Code
Description
Appendix D BIOS POST Checkpoint Codes
Index
Upgrading the CPU
Upgrading the system
45, 62
