Acer Altos R710 instruction

This chapter helps you identify and solve problems that might occur while you are using the system.

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Acer Altos R710 manual

Contents

Acer Altos R710 User’s GuidePage FCC notice Class a equipmentShielded cables Iii Peripheral devices Use conditionsCanadian users Laser compliance statement Important safety instructions Page Contents Configuring the system Bios setup Troubleshooting 143 Appendix a Management software installation 159 Appendix B Tool-less rail kit installation 165 Appendix C RAID Configuration 177 Appendix D Bios Post Checkpoint CodesGeneral Safety Information 175 Bios Post Checkpoint Codes 185Page System information Page Product briefing ProcessorMemory subsystem Storage Graphics interfaceNetworking Ports Service ID Serial ATA portsManagement Controller Scsi Controller Caring features Product specification summary PXH System information System tour Page Connector and Header Locations System board Description Back Panel Connectors LED State Description Color LED Scsi Backplane External and internal structure Front view with bezelFront view w/o bezel No.Description Scsi HDD bay Front panel Front Panel LED and Buttons descriptionItem Description LED Indicator Status Control Button FunctionsNIC Description Rear view Icon Description Optional Peripherals Internal components Front Bezel Chassis Handles Control Panel Hard Drive Bays Getting Started Page Setting up the system Preinstallation requirementsChecking the package contents Selecting a site System startup Turning on the systemTurning off the system Power-on problems Getting Started Configuring the system Page Upgrading the system Installation precautions ESD precautionsPreinstallation instructions Post-installation instructions Opening the server Before opening the server Removing the Chassis Cover Installing the Chassis Cover Removing and Installing the Processor Air Duct Installing the Processor Air DuctRemoving the Processor Air Duct Configuring the system Removing the Processor Air Dam if required Removing the Processor Air Dam Installing and removing a hard disc drive Removing a hard disc Installing a hard disc OM11684 Installing or Removing a Floppy, CD- ROM, or DVD-ROM Drive Install a Slimline Floppy Drive into Altos R710 TP01144 Page TP01307 TP01308 TP01309 Installing the Floppy Drive into the Chassis Removing a Floppy Drive from the Converted Hard Drive Bay Installing the Scsi 6th HD upgrade kit in Altos R710 Remove the Drive Blank from the Chassis TP01084 Installing a Tape Drive in Altos R710 TP01355 TP01356 TP01358 Install a Slimline Optical drive into Altos R710 TP01086 Removing a Slim line Optical Drive from Altos R710 Removing and Installing the PCI Riser Assembly Removing the PCI Riser Assembly Installing the PCI Riser Assembly Replacing the PCI Riser Board Installing a PCI Add-in Card Remove the chassis cover Connecting peripherals Replacing a System Fan Hard Disk Drives Floppy / CD-ROM / DVD-ROM Slimline Cages Rack-Mounted Systems Configuration Jumpers Pins What happens at system reset??Jumper Name Jumper Pins What happens at system reset?? Name Hardware RequirementsProcessor Processor Family FSB Frequency Memory MemoryInterleave 1GB Memory configurations for the DDR2 DIMMs Way Memory Sparing Memory Mirroring Power Supply Optional Hardware Intelligent Management Module Installing a CPU Upgrading the CPU Configuring the system Removing a CPU Upgrading the system memory To remove a Dimm To install a Dimm Reconfiguring the system memory Configuring the system Bios setup Page Installing and Removing Memory RJ45 Serial Port ConfigurationBefore You Begin Tools and Supplies Needed Replacing the Backup Battery Page Bios setup Bios Setup Utility Configuration ResetKeyboard Commands Localization Bios Setup Keyboard Command Bar Options Option DescriptiontionESC Cancel Discard Changes? Save configuration changes and exit setup? Feature Options Help Text Description AMI BiosMain Hhmmss DAY MM/DDYyyy Bios Setup, Advanced Menu Options Advanced Figuration Devices Processor Configuration Sub-menu Options CPU Cpuid Disabled If enabled, all pro Enabled Feature Options Help Text Description Bios Setup IDE Configuration Menu Options 101 ATA / S-ATA 102 Mixed P-ATA-S-ATA Configuration with only Primary P-ATA Feature Options Help Text103 Atapi 104 ATA M-SATA IDE Device Configuration Sub-menu Selections 105Cdrom Armd 106 Floppy Configuration Sub-menu Selections 107 Super I/O Configuration Sub-menu USB Configuration Sub-menu 109 Bios setup 110 USB Mass Storage Device Configuration Sub-menu 111 112 PCI Configuration 113ROM 114 Parameter Description OptionIM/IME Memory Configuration Sub-menu Selections 115Dimm 1A Dimm 1B 116 Dimm 2ADimm 2B Dimm 3A 117 Boot Menu Selections Feature Option Help Text Description 119 Boot Settings Configuration Sub-menu Selections Boot Device Priority Sub-menu Selections 120 121 Hard Disk Drive Sub-Menu Selections Removable Drives Sub-menu Selections 123 CD/DVD Drives Sub-menu Selections Security Menu Options 125 126 127 128 Server Menu Selections 129 130 System Management Sub-menu Selections 131 Feature Options Help Description Text 132NIC 1 MAC NIC 2 MAC Serial Console Features Sub-menu Selections 133 134 CTS/RTSXON/XOFF CTS/RTS + Event Log Configuration Sub-menu Selections 135 136 ECC Exit Menu Selections 137 138 Upgrading the Bios Preparing for the UpgradeRecording the Current Bios Settings Obtaining the Upgrade Upgrading the Bios Clearing the Password Clearing the Cmos Troubleshooting Page Resetting the System Problems following Initial System InstallationFirst Steps Checklist To do thisPage Hardware Diagnostic Testing Verifying Proper Operation of Key System Lights Specific Problems and Corrective Actions Power Light Does Not LightConfirming Loading of the Operating System Check the following No Characters Appear on Screen Characters Are Distorted or Incorrect System Cooling Fans Do Not Rotate ProperlyDiskette Drive Activity Light Does Not Light Problems with Network Server hangs when the drivers are loadedDiagnostics pass but the connection fails CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light System Boots when Installing PCI Card Problems with Newly Installed Application Software 153 Bootable CD-ROM Is Not Detected Hard Drives are not recognizedLED Information Name Function Location Color 155 MSB Bios Post Beep Codes Post Error Beep Codes Error Beep Codes Provided by Acer Management Modules Beep Code Reason for the beeps and action to take 158 Troubleshooting Appendix a Management software installation Page Installing ASM System setupSystem requirements ASM Agent Installing ASM Agent Windows version Installing ASM Console Windows versionAcer Server Manager Installing ASM Agent Linux version 164 Appendix a Management software installation Appendix B Tool-less rail kit installation Page Tool-less rail kit installation Setting the Multi-Pin Adapters for Rack Type Installing the Slide Rails into the Rack Page Installing the Component into the Slide Rails Cable Management ARM installation Required Installation Position of the CMA Installing the CMA on the Slide Rails Placing and Securing Cabling Within the CMA General Safety Information 176 Appendix B Tool-less rail kit installation Appendix C RAID Configuration This appendix shows you how to create RAID Configuring the SCSI/SCSI RAID HBA How to use Scsi HBA setup utilityHow to use Scsi RAID HBA setup utility Loading HBA Default Settings RAID Volume Initialization MegaRAID Configuration UtilityLoad RAID Card Default Setting Exit and Restart the server Create RAID1 Volume Initialize RAID VolumeAssign Hot Spare Disk Save And Exit MegaRAID Configuration Utility Appendix D Bios Post Checkpoint Codes Page Bios Post Checkpoint Codes Checkpoint Beep Code Description 186 187 188 189 190 191 192 193 194 BDA 195 Cmos 196 DACEndif 197 198 Checkpoint Beep Code Description F7h Boot to Full DOS 199 200 Appendix D Bios Post Checkpoint Codes Index 201 202