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Acer Altos R710 manual

Models: Altos R710

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This chapter helps you identify and solve problems that might occur while you are using the system.

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Acer Altos R710 manual

Contents

Acer Altos R710 User’s GuideUser’s Guide 1st Issue September Copyright 2004 Acer Incorporated All Rights Reserved Acer Altos R710Model Number Serial Number Purchase Date Place of Purchase Notices FCC noticeClass A equipment Shielded cablesPeripheral devices Use conditionsCanadian users Laser compliance statementImportant safety instructions vi a When the power cord or plug is damaged or frayed b If liquid has been spilled into the productc If the product has been exposed to rain or water e If the product has been dropped or the cabinet has been damaged1 System information 2 System tour3 Getting Started Contents4 Configuring the system 5 BIOS setup 6 TroubleshootingAppendix A Management software installation Appendix B Tool-less rail kit installationAppendix C RAID Configuration Appendix D BIOS POST Checkpoint CodesIndex Page 1 System information Page Product briefing ProcessorMemory subsystem Storage Graphics interfaceNetworking I/O portsService ID Serial ATA portsManagement Controller SCSI ControllerCaring features Product specification summary Chassis Intrusion Lockable front bezel Chassis intrusion switch 2 System tour Page Connector and Header Locations System boardDescription Back Panel Connectors A B C D E F G HIDescription LED StateDescription ColorSCSI Backplane External and internal structure Front view with bezelFront view w/o bezel Power Buttion Service ID ButtionDescription 3.5” SCSI HDD bayFront panel Front Panel LED and Buttons descriptionLED Indicator Status Control Button FunctionsDescription DescriptionDescription Rear view IconDescription Optional Peripherals IconDescription Item DescriptionInternal components A Power Supply Modules B Power Distribution BoardC Riser Card Assembly D CPU Air Duct E Fan Module F Air Baffle G Slim Line Drive Bay2 System tour Item DescriptionH Front Bezel I Chassis Handles J Control Panel K Hard Drive Bays 3 Getting Started Page Setting up the system Preinstallation requirementsChecking the package contents Selecting a siteSystem startup Turning on the systemTurning off the system Power-on problems 3 Getting Started 4 Configuring the system Page Upgrading the system Installation precautions ESD precautionsPreinstallation instructions Post-installation instructions Opening the server Before opening the serverRemoving the Chassis Cover Installing the Chassis Cover 4 Reconnect all peripheral devices and the AC power cordObserve the post-installation instructions described on page 2 Slide the cover forward until it clicks into placeRemoving and Installing the Processor Air Duct Installing the Processor Air DuctRemoving the Processor Air Duct 4 Configuring the system Removing the Processor Air Dam if required Removing the Processor Air DamInstalling and removing a hard disc drive Removing a hard discInstalling a hard disc A B C OM11684Installing or Removing a Floppy, CD- ROM, or DVD-ROM Drive Install a Slimline Floppy Drive into Altos R7108 Push down on the connector cover to lock the cable into place Removing a Floppy Drive from the Slim Line Drive bay with Altos R710 2.Remove the chassis cover TP01308 C AB TP0130917.Install the chassis cover 18.Optional Install the front bezel B C ARemoving a Floppy Drive from the Converted Hard Drive Bay Installing the SCSI 6th HD upgrade kit in Altos R710 Figure 1. Remove the Drive Blank from the ChassisFigure 2. Installing the Sixth Drive Board TP01084Installing a Tape Drive in Altos R710 TP01355 Figure 1. Removing the Tape Drive Bay Filler PanelTP01356 Figure 2. Inserting a Tape Drive into the CarrierFigure 3. Inserting the Tape Drive Carrier into the Chassis 13.Connect the 4-pin tape power cable to the tape drive Install a Slimline Optical drive into Altos R710 Page Removing a Slim line Optical Drive from Altos R710 Removing and Installing the PCI Riser Assembly Removing the PCI Riser AssemblyInstalling the PCI Riser Assembly Replacing the PCI Riser Board Installing a PCI Add-in Card 1 Remove the chassis cover Connecting peripherals Replacing a System FanHard Disk Drives Floppy / CD-ROM / DVD-ROM Slimline CagesRack-Mounted Systems Configuration Jumpers PinsWhat happens at system reset?? Jumper NameHardware Requirements Processorsupported processors Memory Memory configurations for the DDR2 DIMMs Memory Sparing Memory MirroringPower Supply Optional Hardware Intelligent Management ModuleHard Disk Drives Installing a CPU Upgrading the CPU2 Replace the heatsink over the CPU socket and tighten the four corner screws Removing a CPU Upgrading the system memory To remove a DIMMTo install a DIMM Reconfiguring the system memory4 Configuring the system 5 BIOS setup Page Installing and Removing Memory RJ45 Serial Port ConfigurationBefore You Begin Tools and Supplies NeededReplacing the Backup Battery 5 BIOS setup3 Disconnect the AC power cord from the server 6 Remove the battery from its socket7 Dispose of the battery according to local ordinance 10 Run Setup to restore the configuration settings to the RTC 5 BIOS setup9 Close the chassis BIOS Setup Utility Configuration ResetKeyboard Commands LocalizationBIOS Setup Keyboard Command Bar Options optiondescriptiontion Cancel Discard Changes?option descriptiontionSave configuration changes and exit setup? Canceloption descriptiontionMain Feature OptionsHelp Text DescriptionBIOS Setup, Advanced Menu Options AdvancedFeature OptionsHelp Text DescriptionProcessor Configuration Sub-menu Options FeatureOptions Help TextFeature OptionsHelp Text DescriptionFeature OptionsHelp Text DescriptionBIOS Setup IDE Configuration Menu Options FeatureOptions Help TextFeature OptionsHelp Text DescriptionFeature OptionsHelp Text DescriptionMixed P-ATA-S-ATA Configuration with only Primary P-ATA DescriptionA1-4th M A2-3rd MATA is assigned S-ATA IDE Device Configuration Sub-menu Selections FeatureOptions Help TextFeature OptionsHelp Text DescriptionFloppy Configuration Sub-menu Selections FeatureOptions Help TextSuper I/O Configuration Sub-menu FeatureOptions Help TextUSB Configuration Sub-menu FeatureOptions Help Text5 BIOS setup FeatureOptions Help TextUSB Mass Storage Device Configuration Sub-menu FeatureOptions Help TextFeature OptionsHelp Text DescriptionPCI Configuration Parameter DescriptionOption Memory Configuration Sub-menu Selections Feature OptionsHelp Text DescriptionMemory Disabled Remap Fea- Enabled ture Boot Menu Selections FeatureOption Help Text119 Boot Settings Configuration Sub-menu Selections FeatureOptions Help TextBoot Device Priority Sub-menu Selections FeatureFeature OptionsFeature OptionsHelp Text DescriptionHard Disk Drive Sub-Menu Selections FeatureOptions Help TextRemovable Drives Sub-menu Selections FeatureOptions Help TextCD/DVD Drives Sub-menu Selections FeatureOptions Help TextSecurity Menu Options FeatureOptions Help TextFeature No AccessFull Access NO ACCESS prevents User access to the Setup UtilityFeature user password isOptions Help Text5 BIOS setup FeatureOptions Help TextServer Menu Selections FeatureOptions Help Text5 BIOS setup FeatureDisable BSP OptionsSystem Management Sub-menu Selections Feature OptionsHelp DescriptionSerial Console Features Sub-menu Selections FeatureOptions Help TextFeature OptionsHelp Text DescriptionEvent Log Configuration Sub-menu Selections FeatureOptions Help Text5 BIOS setup FeatureOptions Help TextExit Menu Selections FeatureOptions Help TextFeature OptionsHelp Text DescriptionUpgrading the BIOS Preparing for the UpgradeRecording the Current BIOS Settings Obtaining the UpgradeUpgrading the BIOS Clearing the Password Clearing the CMOS 6 Troubleshooting Page Resetting the System Problems following Initial System InstallationFirst Steps Checklist 6 Troubleshooting Are all jumper settings on the server board correct?Are all peripheral devices installed correctly? Are all device drivers properly installed?Hardware Diagnostic Testing Verifying Proper Operation of Key System LightsSpecific Problems and Corrective Actions Power Light Does Not LightConfirming Loading of the Operating System This section provides possible solutions for these specific problemsNo Characters Appear on Screen Characters Are Distorted or Incorrect System Cooling Fans Do Not Rotate ProperlyDiskette Drive Activity Light Does Not Light Problems with Network CD-ROM Drive or DVD-ROM Drive Activity Light Does Not LightCannot Connect to a Server System Boots when Installing PCI Card Problems with Newly Installed Application SoftwareThe add-in adapter stopped working without apparent cause Problems with Application Software that Ran Correctly Earlier Check the followingBootable CD-ROM Is Not Detected Hard Drives are not recognizedLED Information Name FunctionLocation ColorBIOS POST Beep Codes POST Error Beep CodesError Beep Codes Provided by Acer Management Modules Acer Management Modules provide the following additional beep codes6 Troubleshooting Appendix A Management software installation This appendix shows you how to install the ASM software packages Installing ASM System setupSystem requirements ASM AgentInstalling ASM Agent Windows version Installing ASM Console Windows versionAcer Server Manager Installing ASM Agent Linux version Appendix A Management software installation Appendix B Tool-less rail kit installation Page Tool-less rail kit installation Setting the Multi-Pin Adapters for Rack TypeInstalling the Slide Rails into the Rack 169 typically identified by a mark or hole Installing the Component into the Slide Rails Cable Management ARM installation Required Installation Position of the CMA Installing the CMA on the Slide Rails Placing and Securing Cabling Within the CMA General Safety Information If component being installed into Slide Rails exceeds 22.6 kg 50 lb., two persons should lift the component into the Slide Rails Appendix C RAID Configuration This appendix shows you how to create RAID Configuring the SCSI/SCSI RAID HBA How to use SCSI HBA setup utilityHow to use SCSI RAID HBA setup utility Loading HBA Default SettingsRAID Volume Initialization MegaRAID Configuration UtilityLoad RAID Card Default Setting Exit and Restart the serverCreate RAID1 Volume Initialize RAID VolumeAssign Hot Spare Disk Save And Exit MegaRAID Configuration Utility Appendix D BIOS POST Checkpoint Codes Page BIOS POST Checkpoint Codes Appendix D BIOS POST Checkpoint Codes Checkpoint Beep CodeDescription CodeCheckpoint Beep CodeDescription CodeIf CMOS is valid, load chipset registers with Checkpoint Beep CodeDescription Code2-2-3-1 Checkpoint Beep CodeDescription CodeThe Coprocessor initialization test. Use the Checkpoint Beep CodeDescription CodeCheckpoint Beep CodeDescription CodeCheckpoint Beep CodeDescription CodeIf BCP option is enabled, clear the screen Checkpoint Beep CodeDescription CodeBoot to Full DOS CheckpointBeep Code DescriptionAppendix D BIOS POST Checkpoint Codes Index Upgrading the system Upgrading the CPU45, 62