Acer Altos R710 Hard Drives are not recognized, Bootable CD-ROM Is Not Detected, LED Information

154 6 Troubleshooting

Hard Drive(s) are not recognized

Check the following:

•Make sure the drive is not disabled in BIOS Setup.

•Make sure the drive is connected correctly and that is plugged into the power supply.

•Make sure the drive is compatible.

•Make sure you have not exceeded the power budget for the server.

•If using SCSI drives, verify that each SCSI ID number is unique on the SCSI bus. See your drive documentation for details on setting the SCSI ID for your drives.

•If using ATA drives, verify that the master/slave settings are set correctly. See your drive documentation for details on setting the master/slave settings.

•If using a RAID configuration with SCSI or SATA drives, make sure the RAID card is installed correctly.

Bootable CD-ROM Is Not Detected

Check the following:

•Make sure the BIOS are configured to allow the CD-ROM to be the first bootable device.

LED Information

The Acer Altos R710 includes LEDs that can aid in troubleshooting your system. A table of these LEDs with a description of their use is listed

below.

Name	Function	Location	Color	Notes
ID	Aid in server	Control panel	Blue	Press ID LED
	identification	and board		button or user
	from the back	rear left cor-		Server Man-
	panel	ner		agement soft-
				ware to turn
				on the LED.