Manitowoc Ice QM20 Residential Warranty Coverage, WHO is Covered by this Limited WARRANTY?

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Section 1

General Information

Residential Warranty Coverage

WHAT DOES THIS LIMITED WARRANTY COVER?

Subject to the exclusions and limitations below, Manitowoc Ice, Inc. (“Manitowoc”) warrants to the original consumer that any new ice machine manufactured by Manitowoc (the “Product”) shall be free of defects in material or workmanship for the warranty period outlined below under normal use and maintenance, and upon proper installation and start-up in accordance with the instruction manual supplied with the Product.

HOW LONG DOES THIS LIMITED WARRANTY LAST?

Ice Machine - Twelve (12) months from the sale date

WHO IS COVERED BY THIS LIMITED WARRANTY?

This limited warranty only applies to the original consumer of the Product and is not transferable.

WHAT ARE MANITOWOC ICE’S OBLIGATIONS UNDER THIS LIMITED WARRANTY?

If a defect arises and Manitowoc receives a valid warranty claim prior to the expiration of the warranty period, Manitowoc shall, at its option: (1) repair the Product at Manitowoc’s cost, including standard straight time labor charges, (2) replace the Product with one that is new or at least as functionally equivalent as the original, or (3) refund the purchase price for the Product. Replacement parts are warranted for 90 days or the balance of the original warranty period, whichever is longer. The foregoing constitutes Manitowoc’s sole obligation and the consumer’s exclusive remedy for any breach of this limited warranty. Manitowoc’s liability under this limited warranty is limited to the purchase price of Product. Additional expenses including, without limitation, service travel time, overtime or premium labor charges, accessing or removing the Product, or shipping are the responsibility of the consumer.

HOW TO OBTAIN WARRANTY SERVICE

To obtain warranty service or information regarding your Product, please contact us at:

MANITOWOC ICE, INC.

2110 So. 26th St.,

P.O. Box 1720,

Manitowoc, WI 54221-1720

Telephone: 920-682-0161 Fax: 920-683-7585

www.manitowocice.com

WHAT IS NOT COVERED?

This limited warranty does not cover, and you are solely responsible for the costs of: (1) periodic or routine maintenance, (2) repair or replacement of the Product or parts due to normal wear and tear, (3) defects or damage to the Product or parts resulting from misuse, abuse, neglect, or accidents, (4) defects or damage to the Product or parts resulting from improper or unauthorized alterations, modifications, or changes; and (5) defects or damage to any Product that has not been installed and/or maintained in accordance with the instruction manual or technical instructions provided by Manitowoc. To the extent that warranty exclusions are not permitted under some state laws, these exclusions may not apply to you.

EXCEPT AS STATED IN THE FOLLOWING SENTENCE, THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY OF MANITOWOC WITH

REGARD TO THE PRODUCT. ALL IMPLIED WARRANTIES ARE STRICTLY LIMITED TO THE DURATION OF THE LIMITED WARRANTY APPLICABLE TO THE PRODUCTS AS STATED ABOVE, INCLUDING BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

IN NO EVENT SHALL MANITOWOC OR ANY OF ITS AFFILIATES BE LIABLE TO THE CONSUMER OR ANY OTHER PERSON FOR ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES OF ANY KIND (INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR BUSINESS) ARISING FROM OR IN ANY MANNER CONNECTED WITH THE PRODUCT, ANY BREACH OF THIS LIMITED WARRANTY, OR ANY OTHER CAUSE WHATSOEVER, WHETHER BASED ON CONTRACT, TORT OR ANY OTHER THEORY OF LIABILITY. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

HOW STATE LAW APPLIES

This limited warranty gives you specific legal rights, and you may also have rights that vary from state to state or from one jurisdiction to another.

REGISTRATION CARD

To secure prompt and continuing warranty service, this warranty registration card must be completed and sent to Manitowoc within thirty (30) days from the sale date. Complete the following registration card and send it to Manitowoc at the address shown.

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Contents QM20 Series Ice Machine Installation Use and CarePersonal Injury Potential Safety NoticesProcedural Notices This manual covers the following model numbersTable of Contents This page Intentionally Left Blank Model/Serial Number Location Model Number Section General InformationSection General Information Model/Serial Number LocationCommercial Warranty Coverage Owner Warranty Registration CardGeneral Information Section WHO is Covered by this Limited WARRANTY? Residential Warranty CoverageIntentionally Left Blank Section Section Installation InstructionsInstallation Instructions DimensionsLeveling the Ice Machine Installation Instructions SectionLocation of Ice Machine Ice Machine Heat of RejectionElectrical Rating Electrical ServiceVoltage FUSE/CIRCUIT BreakerTerminal Block Connections SV1707 Strain Relief InstallationTerminal Block Wire Connection Electrical Cord Strain ReliefWater Supply and Drain Line SIZING/CONNECTIONS Water Service/DrainsWater Supply Drain ConnectionsTypical Water Supply and Drain Line Sizing and Connections Ice Machine Operation Section Ice Machine OperationSequence of Operation Correct Ice Bridge Thickness Ice Thickness AdjustmentIce Thickness Adjustment Dial Ice Machine Operation SectionCleaning and Sanitizing Procedure Section MaintenanceSection Maintenance Interior Cleaning and SanitizingRemove the Bin Door Maintenance SectionParts Removal Overview Removing the Water Pump Remove the Water Trough Remove the Overflow TubeRemoving the Overflow Tube Remove the Vinyl Hose Remove the Water PumpModel ICE Machine Inspection Exterior CleaningAir-Cooled Condenser Cleaning the CondenserRemoving the Filter Removal from Service/Winterization Before Calling for Service Section Before Calling for ServiceChecklist To Correct Problem Possible Cause Before Calling for Service SectionPage Manitowoc ICE, INC

QM20 specifications

The Manitowoc Ice QM20 is a top-tier commercial ice machine renowned for its robust performance and innovative features. Aimed primarily at the food service and hospitality industries, this ice maker excels in producing high-quality ice efficiently, delivering reliability and convenience in one compact unit.

One of the standout features of the QM20 is its ice production capacity. It can produce up to 2,030 pounds of ice per day, making it ideal for high-demand environments like restaurants, bars, and hotels. The machine generates chewable, nugget-style ice, which is not only popular among consumers but also highly effective for chilling beverages quickly. The texture of the ice helps to enhance the user experience, making drinks colder faster while maintaining their flavor profile.

The QM20 is equipped with advanced technologies that simplify operation and maintenance. The machine includes a user-friendly digital interface that provides real-time information about ice production and maintenance alerts. This feature ensures that users can easily manage operations, reducing the risk of unexpected outages. One of its notable characteristics is the self-diagnostic feature, which can identify potential issues before they escalate, ensuring optimal performance and longevity of the unit.

Energy efficiency is a key consideration in the design of the QM20. It is engineered to operate optimally while using minimal energy, making it an environmentally friendly choice for businesses conscious of their carbon footprint. In addition, it features a built-in water filter that helps to improve ice quality and taste, while also prolonging the lifespan of the ice machine by reducing mineral buildup.

Durability is another highlight of the Manitowoc Ice QM20. Constructed from high-grade stainless steel, this unit is designed to withstand the rigors of daily use in busy commercial environments. The easy-to-clean design further promotes hygiene, an essential factor in the food service industry.

In summary, the Manitowoc Ice QM20 is a robust, efficient, and technologically advanced ice machine that meets the demands of the commercial sector. With its high production capacity, innovative features, and durable construction, it stands out as a leading choice for establishments looking to enhance their ice-making capabilities while providing exceptional service to their customers.
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