Manitowoc Ice Q160 Gearmotor runs, but, Dispensing paddle wheel does, Not turn, Dispense ice

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Troubleshooting

Section 1

Problem: Ice Does Not Dispense When Rocking Chute is Depressed. (continued)

Problem

Possible Cause

To Correct

The gearmotor runs, but the

Remove the paddle wheel pin. Is

If the paddle wheel pin is broken

dispensing paddle wheel does

this pin broken, damaged, or

or missing, replace the pin.

not turn.

missing?

 

 

Remove the agitator and paddle

The gearbox of the gearmotor

 

wheel. Are you able to turn the

contains a stripped gear.

 

shaft from the gearmotor without

Replace the gearmotor.

 

turning the motor armature itself?

 

 

 

 

Dispenser runs but does not

Is there any ice in the bin?

If the ice is not sufficient, add

dispense ice.

 

additional to bin.

 

Is the ice in the bin proper size

Replace ice with acceptable type.

 

ice?

 

 

 

 

Dispenser runs, ice does not

The agitation timer should be

Adjust or replace the agitation

dispense but does congeal ice

checked. See Section 3 for

timer as required.

into a large ball.

proper checkout procedure.

 

 

Is excess water running into the

Repair top mounted ice machine

 

dispenser from the top mounted

to reduce the amount of water

 

ice machine?

falling on the ice in the dispenser.

 

Is the bin drain clean and open?

Clean the bin drain.

 

 

 

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Contents Service Manual Safety Notices Table of Contents This page Intentionally Left Blank Section Troubleshooting Troubleshooting Section Warranty InformationEquipment Overview Room Key Card Activation Dispenser, however nothing Problem Possible Cause To CorrectThere is power to RunsNot turn Gearmotor runs, butDispensing paddle wheel does Dispenser runs but does notProblem Dispenser Crushes Ice as it Dispenses Problem Ice Continues to Dispense or Dispenses by ItselfThis page Intentionally Left Blank Component Disassembly Disassembling the Dispenser PartsComponent Disassembly Section Removing the Drain PanRemoving the Drain Pan Disassembling Rocking Chute/Door Disassembling the Rocking Chute/Door Remove the paddle wheel guard retainer Incorrect Installation Re-Installing the Paddle Wheel GuardCorrect Installation Correct InstallationDisassembling the Dispenser Parts Disassembling the Dispenser Parts For Bin Cleaning Removal of the Gearmotor Gearmotor Shaft Seal Replacement Remove the bin insulator plateShaft seal marks Underside of bin Insulator plate Gearmotor Shaft Seal Replacement With TeVt PinV ElectricalCorrect WirinJ Re-WirinJ Procedure ElectricalSectionNON-ADJUSTABLE Timer Non-AdjuVtDble TimerTo check the DJitDtion timer, uVe the followinJ procedure To reVet the DJitDtion timer UVe the followinJ procedureAdjusting the Coin Mechanism Timer QPA-310 QPA-160 QFA-291 115/60/1 PH Before SeriDl NumberVSeriDl NumberV 990400000 to After SeriDl NumberV QPA-310 QPA-160 QFA-291 230/60/1 230/50/1 Brown White Ground  Brown QRA-340 QRA-164 Card Operated 230/60/1 PH 230/50/1 PHSV3060A QRA-330 QRA-163 Card Operated SV3061A QCA-330 QCA-163 Coin Operated Before SeriDl NumberAfter SeriDl Number SV3063 After Serial Number Page Manitowoc ICE, INC

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