Manitowoc Ice Q290, Q160, Q300 service manual Troubleshooting Section, Warranty Information

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Troubleshooting

Section 1

Warranty Information

The packet containing this manual also includes warranty information. Warranty coverage begins the day your new dispenser is installed.

Important

Complete and mail the OWNER WARRANTY REGISTRATION CARD as soon as possible to validate the installation date.

If you do not return your OWNER WARRANTY REGISTRATION CARD, Manitowoc will use the date of sale to the Manitowoc Distributor as the first day of warranty coverage for your new dispenser.

Warranty Coverage

The following Warranty outline is provided for your convenience. For a detailed explanation, read the warranty bond shipped with each product.

Contact your local Manitowoc representative or Manitowoc Ice, Inc. if you need further warranty information.

PARTS

Manitowoc warrants the dispenser against defects in materials and workmanship, under normal use and service, for three (3) years from the date of original installation.

LABOR

Labor required to repair or replace defective components is covered for three (3) years from the date of original installation.

EXCLUSIONS

The following items are not included in the dispenser’s warranty coverage:

1.Normal maintenance, adjustments and cleaning as outlined in this manual.

2.Repairs due to unauthorized modifications to the dispenser or the use of non-standard parts without prior written approval from Manitowoc Ice, Inc.

3.Damage caused by improper installation of the dispenser, electrical supply, water supply or drainage, or damage caused by floods, storms, or other acts of God.

4.Premium labor rates due to holidays, overtime, etc.; travel time; flat rate service call charges; mileage and miscellaneous tools and material charges not listed on the payment schedule. Additional labor charges resulting from the inaccessibility of the dispenser are also excluded.

5.Parts or assemblies subjected to misuse, abuse, neglect or accidents.

6.Damage or problems caused by installation, cleaning and/or maintenance procedures inconsistent with the technical instructions provided in this manual.

AUTHORIZED WARRANTY SERVICE

To comply with the provisions of the warranty, a refrigeration service company, qualified and authorized by a Manitowoc distributor, or a Contracted Service Representative must perform the warranty repair.

NOTE: If the dealer the dispenser was purchased from is not authorized to perform warranty service, contact the Manitowoc distributor or Manitowoc Ice, Inc. for the name of the nearest authorized service representative.

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Contents Service Manual Safety Notices Table of Contents This page Intentionally Left Blank Section Troubleshooting Troubleshooting Section Warranty InformationEquipment Overview Room Key Card Activation Dispenser, however nothing Problem Possible Cause To CorrectThere is power to RunsNot turn Gearmotor runs, butDispensing paddle wheel does Dispenser runs but does notProblem Dispenser Crushes Ice as it Dispenses Problem Ice Continues to Dispense or Dispenses by ItselfThis page Intentionally Left Blank Component Disassembly Disassembling the Dispenser PartsComponent Disassembly Section Removing the Drain PanRemoving the Drain Pan Disassembling Rocking Chute/Door Disassembling the Rocking Chute/Door Remove the paddle wheel guard retainer Incorrect Installation Re-Installing the Paddle Wheel GuardCorrect Installation Correct InstallationDisassembling the Dispenser Parts Disassembling the Dispenser Parts For Bin Cleaning Removal of the Gearmotor Gearmotor Shaft Seal Replacement Remove the bin insulator plateShaft seal marks Underside of bin Insulator plate Gearmotor Shaft Seal Replacement Electrical With TeVt PinVCorrect WirinJ Re-WirinJ Procedure ElectricalSectionNON-ADJUSTABLE Timer Non-AdjuVtDble TimerTo check the DJitDtion timer, uVe the followinJ procedure To reVet the DJitDtion timer UVe the followinJ procedureAdjusting the Coin Mechanism Timer QPA-310 QPA-160 QFA-291 115/60/1 PH Before SeriDl NumberVSeriDl NumberV 990400000 to After SeriDl NumberV QPA-310 QPA-160 QFA-291 230/60/1 230/50/1 Brown White Ground  Brown QRA-340 QRA-164 Card Operated 230/60/1 PH 230/50/1 PHSV3060A QRA-330 QRA-163 Card Operated SV3061A QCA-330 QCA-163 Coin Operated Before SeriDl NumberAfter SeriDl Number SV3063 After Serial Number Page Manitowoc ICE, INC

Q300, Q160, Q290 specifications

Manitowoc Ice is renowned for its high-quality commercial ice machines, and among its standout models are the Q160, Q290, and Q300. Each model boasts unique features and technologies designed to meet the diverse needs of the food and beverage industry while ensuring reliability and efficiency.

The Manitowoc Q160 focuses on compactness without compromising on performance. This model is perfect for establishments with limited space, producing up to 161 pounds of ice daily. With its easy-to-use digital control panel, operators can monitor ice production and anticipate maintenance needs. The Q160 utilizes a self-diagnostic system that signals when cleaning is required, ensuring that ice quality remains high. It also features an innovative modular design allowing for easy access to internal components for servicing, ultimately leading to reduced downtime.

The Q290 takes efficiency and production to the next level, generating up to 285 pounds of ice in a 24-hour cycle. Its Adaptive Clean technology significantly reduces cleaning frequency, enhancing operational efficiency while maintaining peak performance. The Q290 is equipped with a patented ice-sensing probe that assesses the ice thickness and adjusts the freeze cycle accordingly, leading to substantial energy savings. Furthermore, this model incorporates a hygienic design that minimizes bacteria growth, ensuring the ice produced is of the highest quality.

Finally, the Q300 is a powerhouse designed for high-demand environments, producing up to 309 pounds of ice daily. Its advanced ice-making technology features a revolutionary water filtration system that guarantees clarity and purity in every cube. The Q300 also includes intelligence features like the SmartGrid technology, which optimizes energy usage based on demand patterns. This feature is crucial for businesses looking to reduce operational costs without sacrificing performance. Additionally, the Q300's robust construction ensures durability and longevity in busy settings.

In summary, the Manitowoc Q160, Q290, and Q300 represent the pinnacle of ice-making technology and efficiency. Each model is tailored to meet specific operational requirements, ensuring that businesses can find the perfect solution for their ice production needs. With features like easy maintenance, energy efficiency, and high ice quality, these machines are ideal investments for any commercial kitchen or bar. Whether you're looking for a compact solution or a high-capacity ice producer, Manitowoc Ice machines are designed to deliver exceptional performance and reliability.