Questions? Use this problem solver!
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| The Problem Solver |
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| PROBLEM | POSSIBLE CAUSE |
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| REFRIGERATOR | • May be in defrost cycle when compressor does not operate for about |
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| DOES NOT OPERATE |
| 30 minutes. |
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| • | Temperature control set at OFF. |
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| • | If interior light is not on, refrigerator may not be plugged in at |
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| wall outlet. |
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| • | The fuse is blown/circuit breaker is tripped. Replace fuse or reset |
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| the breaker. |
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| MOTOR OPERATES | • | Normal when refrigerator is first plugged in. Wait 24 hours for the |
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| FOR LONG PERIODS |
| refrigerator to completely cool down. |
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| OR CYCLES ON AND | • The new variable speed compressor is designed to run for longer |
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| OFF FREQUENTLY |
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| periods of time to optimize efficiency and noise. You may notice the |
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| (Modern refrigerators |
| compressor and/or fan speeds accelerate based upon door openings |
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| with more storage |
| and/or increased food loads. |
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| space and a larger | • You may hear the fans spinning at high speeds. This happens when |
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| freezer require |
| the refrigerator is first plugged in, when the doors are opened |
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| more operating time. |
| frequently or when a large amount of food is added to the |
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| They start and stop |
| refrigerator or freezer compartments. The fans are helping to |
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| often to maintain |
| maintain the correct temperatures. |
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| • Door left open or package holding door open. |
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| even temperatures.) |
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| • | If either door is open for over 3 minutes, you may hear the fans |
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| come on in order to cool the light. |
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| • Hot weather or frequent door openings. This is normal. |
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| • | Temperature controls set at the coldest setting. See Temperature |
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| Controls. |
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| OPERATING | • | Refrigerator is so quiet, that most of the time you will hear low or no |
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| SOUNDS |
| operating noise. |
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| • Normal fan air |
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| fresh food and freezer |
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| the compressor motor. |
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| • The fans change speeds in order to provide optimal cooling and |
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| energy savings. |
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| • These NORMAL sounds will also be heard from time to time: |
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| – You may hear a whooshing or gurgling sound when the doors |
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| close. This is due to pressure equalizing within the refrigerator. |
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| – | A water dripping noise may occur during the defrost cycle as ice |
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| melts from the evaporator and flows into the drain pan. |
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| – | The flow of refrigerant through the freezer cooling coils may |
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| make a gurgling noise like boiling water. |
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| – | Water dropping on the defrost heater can cause a sizzling, |
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| popping or buzzing sound during the defrost cycle. |
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| – | You may hear cracking or popping sounds when the refrigerator is |
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| first plugged in or during/after the defrost cycle. This happens as |
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| the refrigerator cools to the correct temperature. |
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| – | Electronic dampers click open and closed to provide optimal |
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| cooling and energy savings. |
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| – | The compressor may cause a clicking or chirping sound when |
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| attempting to restart (this could take up to 5 minutes). |
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| – | The electronic control board may cause a clicking sound when |
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| relays activate to control refrigerator components. |
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| – | Ice cubes dropping into the bin and water running in pipes |
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| as icemaker refills. |
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| – | The icemaker water valve will buzz when the icemaker fills |
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| with water. |
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