Mitel UC360 manual Making a Consultation Call, To make a consultation call

Page 25

Conference App

Making a Consultation Call

In addition to a conference call, the UC360 supports a separate independent call with one remote party. This is referred to as a consultation call.

•Consultation calls are audio only. They cannot be video enabled.

•There can be a maximum of one consultation call at a time, though up to two more consul- tation calls can be queued, depending on the number of available conference positions open.

To make a consultation call:

Note: There must already be an active conference call.

1.Tap the Saucer icon

The Contacts app is displayed. (See “Contacts App” on page 31.)

2.Select the contact and make the call.

When you are connected to the consultation call, the call fly-out bar is expanded to show more information. The conference call and rest of the Conference App background is blurred and the controls in the Conference App are not available as you can see in the diagram on the next page.

When you switch back to the conference call again, the saucer icon will go back to its contracted position after a few seconds. (See “Switching Between Calls” on page 25.)

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Contents UC360 Collaboration Point Trademarks Introduction Contacts App UC360 Configuration External Keyboard Supported Keys Chapter UC360 Administration and User Guide Introduction UC360 Collaboration Point Audio and In-Room Presentation UC360 Product VariantsRelated Documentation About This DocumentUC360 Administration and User Guide About the UC360 UC360 Administration and User Guide About the UC360 Function Keys Main Screen Conference AppShare App Menu BarStatus Bar Using GesturesCustomizing the UC360 Using Clean ModeUnmounting Media Using the Keyboard Conference APP UC360 Administration and User Guide To make an Emergency Call Emergency CallsTo make an audio or video conference call Making a Conference CallTo make a consultation call Making a Consultation CallSaucer Icon Answering an Incoming Call About Incoming Calls To put an individual caller on hold Placing a Conference Call on HoldTo retrieve the held call To put the entire conference on holdTo put a consultation caller on hold Placing a Consultation Call on HoldMuting a Conference Call Switching Between CallsTo mute a call To unmute a callEnding a Consultation Call Ending a Conference CallTo end the entire conference call To end a call with a single participantCleaning Up after a Conference Call Audio Calls Additional Information You May Need to KnowVideo Calls Conference Call Avatar UC360 Administration and User Guide Contacts APP UC360 Administration and User Guide Finding Contacts About ContactsOnce you tap a contact name, the following screen pops up Calling a ContactSearching for a Contact Using the Dial Pad Desktop Apps UC360 Administration and User Guide Launching Shared or Non-Shared Applications About Displaying and Sharing PresentationsSharing Presentations To adjust the cameraTo display your presentation Task Press Tips on Presentation Sharing and VideoSetting Up Your Computer to Use Remote Desktop Using Remote RDPLaunching Your RDP Session Pre-Saved Remote Computer Launching SmartOffice Using SmartOfficeAccessing Help on SmartOffice Basic Rules on How Presentation Sharing Works UC360 Administration and User Guide UC360 Configuration UC360 Administration and User Guide Launching Settings Advanced Settings UC360 Configuration Configure System Settings Authentication SIP SettingsPrerequisites AccountRegistration Time Out MediaProxy Server Address Keep Alive IntervalNetwork Settings Ldap Server Settings LDAP/AD SettingsEnable/Disable Use Pictures Enable/Disable Connect to MBGLdap Search Directory Writing rules Ldap Translations PlanGet updates now Ldap Server UpdatesSchedule updates Writing rules Dial PlanDial plan notes UC360 Configuration RDP Settings History Advanced Settings Password Ethernet Camera Firmware Camera SettingsAdd the Username and Password to UC360 Camera Settings Perform Factory Restore on Axis CameraCamera Security Create an Onvif User in AxisCountry Variant Unmount SD Card Backup Import/ExportSD Card Upgrade Upgrade System SoftwareHttp Server Upgrade Http Server Upgrade via MAS/MBGReboot Debug SettingsFactory Reset Screen Saver Language Support MCD Programming for the UC360 User and Device Configuration SIP Service Selection Access and Authentication Multiline Support SIP Device Capabilities SDP Options Signaling and Header Manipulation Distinctive Ring Tones TimersAppendix a UC360 Administration and User Guide Keys/Functionality Mitel Application Remote Desktop RDP External Keyboard Supported KeysUC360 Administration and User Guide Appendix B UC360 Administration and User Guide Editing User Interface Basics Using Piscel SmartOfficeUC360 Administration and User Guide
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UC360 specifications

The Mitel UC360 is an advanced collaboration platform designed to enhance communication and productivity in the modern workplace. This all-in-one solution meets the demands of organizations seeking to integrate various communication channels, such as voice, video, and messaging, into a single user-friendly device.

One of the standout features of the Mitel UC360 is its high-definition audio and video capabilities. With a built-in HD camera and advanced audio processing technology, it provides crystal-clear video conferencing experiences. This ensures that users can connect with remote team members, clients, or partners seamlessly, fostering collaboration regardless of location.

The UC360 also supports a range of connectivity options. It features Wi-Fi, Bluetooth, and Ethernet connections, making it adaptable to various network environments. This versatility allows organizations to deploy the device in different settings, whether in huddle rooms, executive offices, or shared spaces, without worrying about connectivity issues.

Additionally, the Mitel UC360 is equipped with a user-friendly touch interface that simplifies navigation. Users can easily initiate video calls, share documents, and manage meetings through intuitive controls. The interface is designed to be accessible for all team members, reducing the learning curve and ensuring that everyone can leverage its powerful features quickly.

Integration with collaboration tools is another significant characteristic of the UC360. It can seamlessly connect with popular applications and platforms, including Microsoft Teams and Skype for Business. This compatibility allows users to engage in video conferences directly from their preferred collaboration tool, streamlining workflows and enhancing productivity.

Security is also a priority for the Mitel UC360. The device offers robust security features to safeguard communications, ensuring that sensitive information is protected during calls and meetings. This focus on security gives organizations the peace of mind they need when conducting business communications.

In conclusion, the Mitel UC360 is a comprehensive solution for organizations looking to enhance their communication capabilities. With its high-definition audio and video quality, versatile connectivity options, user-friendly interface, and robust security features, it stands out as a powerful tool for fostering collaboration in today’s dynamic work environments. As businesses continue to adapt to changing communication needs, the UC360 positions itself as a valuable asset in facilitating effective teamwork and interaction.
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