Mitel UC360 manual About Incoming Calls

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UC360 Administration and User Guide

About Incoming Calls

•The background darkens to draw attention to the incoming call in the foreground. You can still control the conference call.

•The center of the Consultation icon shows the caller’s photo, if available, and a plus sign if there is room to add a caller to the conference.

• To answer the first call, you must use the saucer icon

. This action moves the caller

directly to the conference.

 

•The UC360 can have a maximum of two queued calls based on the available conference positions open and one consultation call. Another incoming call will be rejected.

•Various buttons are visible during a call as explained in “Answering an Incoming Call” on page 21.

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Contents UC360 Collaboration Point Trademarks Introduction Contacts App UC360 Configuration External Keyboard Supported Keys Chapter UC360 Administration and User Guide Introduction UC360 Product Variants UC360 Collaboration Point Audio and In-Room PresentationAbout This Document Related DocumentationUC360 Administration and User Guide About the UC360 UC360 Administration and User Guide About the UC360 Main Screen Conference App Function KeysMenu Bar Share AppUsing Gestures Status BarCustomizing the UC360 Using Clean ModeUnmounting Media Using the Keyboard Conference APP UC360 Administration and User Guide Emergency Calls To make an Emergency CallMaking a Conference Call To make an audio or video conference callMaking a Consultation Call To make a consultation callSaucer Icon Answering an Incoming Call About Incoming Calls Placing a Conference Call on Hold To put an individual caller on holdTo retrieve the held call To put the entire conference on holdPlacing a Consultation Call on Hold To put a consultation caller on holdSwitching Between Calls Muting a Conference CallTo mute a call To unmute a callEnding a Conference Call Ending a Consultation CallTo end the entire conference call To end a call with a single participantCleaning Up after a Conference Call Audio Calls Additional Information You May Need to KnowVideo Calls Conference Call Avatar UC360 Administration and User Guide Contacts APP UC360 Administration and User Guide About Contacts Finding ContactsCalling a Contact Once you tap a contact name, the following screen pops upSearching for a Contact Using the Dial Pad Desktop Apps UC360 Administration and User Guide About Displaying and Sharing Presentations Launching Shared or Non-Shared ApplicationsSharing Presentations To adjust the cameraTo display your presentation Tips on Presentation Sharing and Video Task PressUsing Remote RDP Setting Up Your Computer to Use Remote DesktopLaunching Your RDP Session Pre-Saved Remote Computer Using SmartOffice Launching SmartOfficeAccessing Help on SmartOffice Basic Rules on How Presentation Sharing Works UC360 Administration and User Guide UC360 Configuration UC360 Administration and User Guide Launching Settings Advanced Settings UC360 Configuration Configure System Settings SIP Settings AuthenticationPrerequisites AccountMedia Registration Time OutProxy Server Address Keep Alive IntervalNetwork Settings LDAP/AD Settings Ldap Server SettingsEnable/Disable Use Pictures Enable/Disable Connect to MBGLdap Search Directory Ldap Translations Plan Writing rulesGet updates now Ldap Server UpdatesSchedule updates Writing rules Dial PlanDial plan notes UC360 Configuration RDP Settings History Advanced Settings Password Camera Settings Ethernet Camera FirmwarePerform Factory Restore on Axis Camera Add the Username and Password to UC360 Camera SettingsCamera Security Create an Onvif User in AxisCountry Variant Backup Import/Export Unmount SD CardUpgrade System Software SD Card UpgradeHttp Server Upgrade Http Server Upgrade via MAS/MBGDebug Settings RebootFactory Reset Screen Saver Language Support MCD Programming for the UC360 User and Device Configuration SIP Service Selection Access and Authentication Multiline Support SIP Device Capabilities SDP Options Signaling and Header Manipulation Timers Distinctive Ring TonesAppendix a UC360 Administration and User Guide External Keyboard Supported Keys Keys/Functionality Mitel Application Remote Desktop RDPUC360 Administration and User Guide Appendix B UC360 Administration and User Guide Using Piscel SmartOffice Editing User Interface BasicsUC360 Administration and User Guide
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UC360 specifications

The Mitel UC360 is an advanced collaboration platform designed to enhance communication and productivity in the modern workplace. This all-in-one solution meets the demands of organizations seeking to integrate various communication channels, such as voice, video, and messaging, into a single user-friendly device.

One of the standout features of the Mitel UC360 is its high-definition audio and video capabilities. With a built-in HD camera and advanced audio processing technology, it provides crystal-clear video conferencing experiences. This ensures that users can connect with remote team members, clients, or partners seamlessly, fostering collaboration regardless of location.

The UC360 also supports a range of connectivity options. It features Wi-Fi, Bluetooth, and Ethernet connections, making it adaptable to various network environments. This versatility allows organizations to deploy the device in different settings, whether in huddle rooms, executive offices, or shared spaces, without worrying about connectivity issues.

Additionally, the Mitel UC360 is equipped with a user-friendly touch interface that simplifies navigation. Users can easily initiate video calls, share documents, and manage meetings through intuitive controls. The interface is designed to be accessible for all team members, reducing the learning curve and ensuring that everyone can leverage its powerful features quickly.

Integration with collaboration tools is another significant characteristic of the UC360. It can seamlessly connect with popular applications and platforms, including Microsoft Teams and Skype for Business. This compatibility allows users to engage in video conferences directly from their preferred collaboration tool, streamlining workflows and enhancing productivity.

Security is also a priority for the Mitel UC360. The device offers robust security features to safeguard communications, ensuring that sensitive information is protected during calls and meetings. This focus on security gives organizations the peace of mind they need when conducting business communications.

In conclusion, the Mitel UC360 is a comprehensive solution for organizations looking to enhance their communication capabilities. With its high-definition audio and video quality, versatile connectivity options, user-friendly interface, and robust security features, it stands out as a powerful tool for fostering collaboration in today’s dynamic work environments. As businesses continue to adapt to changing communication needs, the UC360 positions itself as a valuable asset in facilitating effective teamwork and interaction.
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