Mitel UC360 manual Answering an Incoming Call

Page 27

Conference App

Answering an Incoming Call

When a call comes into the UC360, you will hear ringing and see six blue LEDs light up in the light ring in a clockwise rotating pattern. An incoming call always appears on the call fly-out bar. Incoming callers cannot call directly into a conference.

The first incoming call must be added directly to the conference. Your camera automatically turns on once you receive a call. You must turn your camera off if you don’t want to send your video.

Action

Press ...

 

 

 

 

 

Add the first incoming call to the conference or add

 

 

 

 

queued calls to a conference

 

 

 

or hold and drag it to

 

 

 

 

 

 

 

 

 

Answer the incoming call as a consultation call

 

 

 

 

 

 

 

 

and talk to the caller

 

 

 

 

 

 

 

 

 

Reject an incoming call

 

 

 

 

 

 

 

 

 

Put a consultation call on hold or retrieve an

 

 

 

 

 

 

 

 

existing held call. The button acts as a toggle

 

 

 

 

button.

 

 

 

 

 

 

 

 

 

 

 

 

 

Use DTMF tones when necessary

 

 

 

 

 

 

 

 

 

End a call

 

 

 

 

 

 

 

 

Note: A convention in the Conference App is that a

 

 

 

 

vertical handset means initiate a call; a horizontal

 

 

 

 

handset means end a call.

 

 

 

 

 

 

 

 

 

21

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Contents UC360 Collaboration Point Trademarks Introduction Contacts App UC360 Configuration External Keyboard Supported Keys Chapter UC360 Administration and User Guide Introduction UC360 Collaboration Point Audio and In-Room Presentation UC360 Product VariantsRelated Documentation About This DocumentUC360 Administration and User Guide About the UC360 UC360 Administration and User Guide About the UC360 Function Keys Main Screen Conference AppShare App Menu BarStatus Bar Using GesturesUsing Clean Mode Customizing the UC360Unmounting Media Using the Keyboard Conference APP UC360 Administration and User Guide To make an Emergency Call Emergency CallsTo make an audio or video conference call Making a Conference CallTo make a consultation call Making a Consultation CallSaucer Icon Answering an Incoming Call About Incoming Calls To put the entire conference on hold Placing a Conference Call on HoldTo put an individual caller on hold To retrieve the held callTo put a consultation caller on hold Placing a Consultation Call on HoldTo unmute a call Switching Between CallsMuting a Conference Call To mute a callTo end a call with a single participant Ending a Conference CallEnding a Consultation Call To end the entire conference callCleaning Up after a Conference Call Additional Information You May Need to Know Audio CallsVideo Calls Conference Call Avatar UC360 Administration and User Guide Contacts APP UC360 Administration and User Guide Finding Contacts About ContactsOnce you tap a contact name, the following screen pops up Calling a ContactSearching for a Contact Using the Dial Pad Desktop Apps UC360 Administration and User Guide Launching Shared or Non-Shared Applications About Displaying and Sharing PresentationsTo adjust the camera Sharing PresentationsTo display your presentation Task Press Tips on Presentation Sharing and VideoSetting Up Your Computer to Use Remote Desktop Using Remote RDPLaunching Your RDP Session Pre-Saved Remote Computer Launching SmartOffice Using SmartOfficeAccessing Help on SmartOffice Basic Rules on How Presentation Sharing Works UC360 Administration and User Guide UC360 Configuration UC360 Administration and User Guide Launching Settings Advanced Settings UC360 Configuration Configure System Settings Account SIP SettingsAuthentication PrerequisitesKeep Alive Interval MediaRegistration Time Out Proxy Server AddressNetwork Settings Enable/Disable Connect to MBG LDAP/AD SettingsLdap Server Settings Enable/Disable Use PicturesLdap Search Directory Writing rules Ldap Translations PlanLdap Server Updates Get updates nowSchedule updates Dial Plan Writing rulesDial plan notes UC360 Configuration RDP Settings History Advanced Settings Password Ethernet Camera Firmware Camera SettingsCreate an Onvif User in Axis Perform Factory Restore on Axis CameraAdd the Username and Password to UC360 Camera Settings Camera SecurityCountry Variant Unmount SD Card Backup Import/ExportHttp Server Upgrade via MAS/MBG Upgrade System SoftwareSD Card Upgrade Http Server UpgradeReboot Debug SettingsFactory Reset Screen Saver Language Support MCD Programming for the UC360 User and Device Configuration SIP Service Selection Access and Authentication Multiline Support SIP Device Capabilities SDP Options Signaling and Header Manipulation Distinctive Ring Tones TimersAppendix a UC360 Administration and User Guide Keys/Functionality Mitel Application Remote Desktop RDP External Keyboard Supported KeysUC360 Administration and User Guide Appendix B UC360 Administration and User Guide Editing User Interface Basics Using Piscel SmartOfficeUC360 Administration and User Guide
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UC360 specifications

The Mitel UC360 is an advanced collaboration platform designed to enhance communication and productivity in the modern workplace. This all-in-one solution meets the demands of organizations seeking to integrate various communication channels, such as voice, video, and messaging, into a single user-friendly device.

One of the standout features of the Mitel UC360 is its high-definition audio and video capabilities. With a built-in HD camera and advanced audio processing technology, it provides crystal-clear video conferencing experiences. This ensures that users can connect with remote team members, clients, or partners seamlessly, fostering collaboration regardless of location.

The UC360 also supports a range of connectivity options. It features Wi-Fi, Bluetooth, and Ethernet connections, making it adaptable to various network environments. This versatility allows organizations to deploy the device in different settings, whether in huddle rooms, executive offices, or shared spaces, without worrying about connectivity issues.

Additionally, the Mitel UC360 is equipped with a user-friendly touch interface that simplifies navigation. Users can easily initiate video calls, share documents, and manage meetings through intuitive controls. The interface is designed to be accessible for all team members, reducing the learning curve and ensuring that everyone can leverage its powerful features quickly.

Integration with collaboration tools is another significant characteristic of the UC360. It can seamlessly connect with popular applications and platforms, including Microsoft Teams and Skype for Business. This compatibility allows users to engage in video conferences directly from their preferred collaboration tool, streamlining workflows and enhancing productivity.

Security is also a priority for the Mitel UC360. The device offers robust security features to safeguard communications, ensuring that sensitive information is protected during calls and meetings. This focus on security gives organizations the peace of mind they need when conducting business communications.

In conclusion, the Mitel UC360 is a comprehensive solution for organizations looking to enhance their communication capabilities. With its high-definition audio and video quality, versatile connectivity options, user-friendly interface, and robust security features, it stands out as a powerful tool for fostering collaboration in today’s dynamic work environments. As businesses continue to adapt to changing communication needs, the UC360 positions itself as a valuable asset in facilitating effective teamwork and interaction.
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