Mitel UC360 manual Additional Information You May Need to Know, Audio Calls, Video Calls

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UC360 Administration and User Guide

Additional Information You May Need to Know

The following sections provide additional information on various features of the Conference Application.

Audio Calls

A UC360 conference call consists of a four-way audio call in which the UC360 conference room and up to three remote parties can hear each other. The UC360 unit's audio devices consist of the hands-free speaker and 16 built-in beam forming microphones.

A conference call always starts off with a single remote party. The UC360 user adds remote parties one at a time. Individual parties can be added to and removed from a conference call at any time with a limit of three remote parties.

An incoming caller cannot call directly into the UC360 conference call. The incoming call arrives as a consultation call and must be added to the conference by the UC360 user.

The audio output from UC360 calls is always to the UC360 built-in hands-free speaker. The HDMI device's speakers are not used.

The volume on the HDMI monitor should be muted or turned to its lowest setting.

The UC360 generates audible tones to all conferenced parties whenever a user enters or leaves the call.

Video Calls

The Video option includes all the features of Audio, plus the following:

With the Video and Remote Collaboration option, conference calls can be video-enabled. Simultaneous two-way video streams are established with each remote party that is video capable. Video capable means the remote party can display a video signal from the UC360 and is optionally camera-equipped.

Parties added to a conference call start off with video connections if they are capable. Otherwise they are audio only.

Each remote party receives a composite image consisting of the UC360-attached video camera, their own camera, and the other conference parties. The UC360-attached HDMI device displays this same composite image.

In a two-party video call, the user cannot see UC360’s local camera on the HDMI display.

It is possible that for certain remote parties, the video connection could be uni-directional. This would happen for instance if either UC360 or the remote party was not camera-equipped.

For details on how video conferencing interacts with the Remote Desktop App, see “Basic Rules on How Presentation Sharing Works” on page 47.

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Contents UC360 Collaboration Point Trademarks Introduction Contacts App UC360 Configuration External Keyboard Supported Keys Chapter UC360 Administration and User Guide Introduction UC360 Product Variants UC360 Collaboration Point Audio and In-Room PresentationAbout This Document Related DocumentationUC360 Administration and User Guide About the UC360 UC360 Administration and User Guide About the UC360 Main Screen Conference App Function KeysMenu Bar Share AppUsing Gestures Status BarCustomizing the UC360 Using Clean ModeUnmounting Media Using the Keyboard Conference APP UC360 Administration and User Guide Emergency Calls To make an Emergency CallMaking a Conference Call To make an audio or video conference callMaking a Consultation Call To make a consultation callSaucer Icon Answering an Incoming Call About Incoming Calls To retrieve the held call Placing a Conference Call on HoldTo put an individual caller on hold To put the entire conference on holdPlacing a Consultation Call on Hold To put a consultation caller on holdTo mute a call Switching Between CallsMuting a Conference Call To unmute a callTo end the entire conference call Ending a Conference CallEnding a Consultation Call To end a call with a single participantCleaning Up after a Conference Call Audio Calls Additional Information You May Need to KnowVideo Calls Conference Call Avatar UC360 Administration and User Guide Contacts APP UC360 Administration and User Guide About Contacts Finding ContactsCalling a Contact Once you tap a contact name, the following screen pops upSearching for a Contact Using the Dial Pad Desktop Apps UC360 Administration and User Guide About Displaying and Sharing Presentations Launching Shared or Non-Shared ApplicationsSharing Presentations To adjust the cameraTo display your presentation Tips on Presentation Sharing and Video Task PressUsing Remote RDP Setting Up Your Computer to Use Remote DesktopLaunching Your RDP Session Pre-Saved Remote Computer Using SmartOffice Launching SmartOfficeAccessing Help on SmartOffice Basic Rules on How Presentation Sharing Works UC360 Administration and User Guide UC360 Configuration UC360 Administration and User Guide Launching Settings Advanced Settings UC360 Configuration Configure System Settings Prerequisites SIP SettingsAuthentication AccountProxy Server Address MediaRegistration Time Out Keep Alive IntervalNetwork Settings Enable/Disable Use Pictures LDAP/AD SettingsLdap Server Settings Enable/Disable Connect to MBGLdap Search Directory Ldap Translations Plan Writing rulesGet updates now Ldap Server UpdatesSchedule updates Writing rules Dial PlanDial plan notes UC360 Configuration RDP Settings History Advanced Settings Password Camera Settings Ethernet Camera FirmwareCamera Security Perform Factory Restore on Axis CameraAdd the Username and Password to UC360 Camera Settings Create an Onvif User in AxisCountry Variant Backup Import/Export Unmount SD CardHttp Server Upgrade Upgrade System SoftwareSD Card Upgrade Http Server Upgrade via MAS/MBGDebug Settings RebootFactory Reset Screen Saver Language Support MCD Programming for the UC360 User and Device Configuration SIP Service Selection Access and Authentication Multiline Support SIP Device Capabilities SDP Options Signaling and Header Manipulation Timers Distinctive Ring TonesAppendix a UC360 Administration and User Guide External Keyboard Supported Keys Keys/Functionality Mitel Application Remote Desktop RDPUC360 Administration and User Guide Appendix B UC360 Administration and User Guide Using Piscel SmartOffice Editing User Interface BasicsUC360 Administration and User Guide
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UC360 specifications

The Mitel UC360 is an advanced collaboration platform designed to enhance communication and productivity in the modern workplace. This all-in-one solution meets the demands of organizations seeking to integrate various communication channels, such as voice, video, and messaging, into a single user-friendly device.

One of the standout features of the Mitel UC360 is its high-definition audio and video capabilities. With a built-in HD camera and advanced audio processing technology, it provides crystal-clear video conferencing experiences. This ensures that users can connect with remote team members, clients, or partners seamlessly, fostering collaboration regardless of location.

The UC360 also supports a range of connectivity options. It features Wi-Fi, Bluetooth, and Ethernet connections, making it adaptable to various network environments. This versatility allows organizations to deploy the device in different settings, whether in huddle rooms, executive offices, or shared spaces, without worrying about connectivity issues.

Additionally, the Mitel UC360 is equipped with a user-friendly touch interface that simplifies navigation. Users can easily initiate video calls, share documents, and manage meetings through intuitive controls. The interface is designed to be accessible for all team members, reducing the learning curve and ensuring that everyone can leverage its powerful features quickly.

Integration with collaboration tools is another significant characteristic of the UC360. It can seamlessly connect with popular applications and platforms, including Microsoft Teams and Skype for Business. This compatibility allows users to engage in video conferences directly from their preferred collaboration tool, streamlining workflows and enhancing productivity.

Security is also a priority for the Mitel UC360. The device offers robust security features to safeguard communications, ensuring that sensitive information is protected during calls and meetings. This focus on security gives organizations the peace of mind they need when conducting business communications.

In conclusion, the Mitel UC360 is a comprehensive solution for organizations looking to enhance their communication capabilities. With its high-definition audio and video quality, versatile connectivity options, user-friendly interface, and robust security features, it stands out as a powerful tool for fostering collaboration in today’s dynamic work environments. As businesses continue to adapt to changing communication needs, the UC360 positions itself as a valuable asset in facilitating effective teamwork and interaction.