GE JVM1190 owner manual GE & You Service Partnership, Safety Information, Troubleshooting Tips

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GE & You,

A Service Partnership.

Ask any GE appliance owner and they will tell you we stand behind our products with unmatched quality service. However, did you know that most questions result from simple problems that you can easily fix yourself in just a few minutes? This Owner’s Manual can tell you how.

Read this Manual

Inside you will find many helpful hints on how to use and maintain your microwave oven properly. Just a little preventive care on your part can save you a great deal of time and money over the life of your microwave oven.

Review the Section on

Troubleshooting Tips

You’ll find many answers to common problems here. If you review our chart of Troubleshooting Tips first, you may not need to call for service at all.

If You Need Service

If you do need service, you can relax knowing help is only a phone call away. A list of toll-free customer service numbers is included in the back section. Or you can always call the

GE Answer Center® at 800.626.2000, 24 hours a day, 7 days a week.

Safety Information

Precautions to Avoid Possible Exposure to Excessive Microwave Energy . . . . . . . 2

Safety Precautions . . . . . . . . . . . . . . . 2, 3 Arcing . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Foods . . . . . . . . . . . . . . . . . . . . . . . . . . 4, 5 Microwave-Safe Cookware . . . . . . . . 6, 7 The Vent Fan . . . . . . . . . . . . . . . . . . . . . . 8 Grounding Instructions . . . . . . . . . . . . . . 9

Operating Instructions

Microwave Oven Features . . . . . . . 12–15

Microwave/Convection Cooking. . . 16, 17

Changing Power Level . . . . . . . . . . . . . 18

Time Features . . . . . . . . . . . . . . . . . 19–27

Auto Feature . . . . . . . . . . . . . . . . . . . . . 28

Temperature Features. . . . . . . . . . . 29–33

Sensor Features . . . . . . . . . . . . . . . 34–38

Other Features . . . . . . . . . . . . . . . . 38–42

Microwave Terms . . . . . . . . . . . . . . . . . 43

Care and Cleaning . . . . . . . . . . . . . 44–48

Troubleshooting Tips

Before You Call For Service. . . . . . . 49, 50

Things That Are Normal With

Your Microwave Oven. . . . . . . . . . . . . . 50

Customer Service

Warranty . . . . . . . . . . . . . . . . . . . . . . . . 51

Service Telephone

Numbers . . . . . . . . . . . . . . . . . Back Cover

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Safety Information

Operating Instructions Troubleshooting Tips

Customer Service

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Contents GE Answer Center Microwave OvenCustomer Service Troubleshooting TipsOperating Instructions Troubleshooting Tips Customer Service Operating Instructions ArcingSuperheated Water MICROWAVE-SAFE Cookware Follow these guidelines Vent FAN Grounding Instructions You can find them on a label inside Staple sales slip or cancelled check hereCongratulations You Are Now Part of the GE Family Write the model and serial numbers hereService Telephone GE & You Service PartnershipSafety Information Troubleshooting TipsCooktop Light WattsGrease Filters Optional Kits Power Level Press Enter Time FeaturesTemperature Features-Probe Cooking Sensor Features and Auto FeatureComparison Guide About microwave/convection cookingHow It Works Cookware Tips Cookware GuidePress Power Level About changing the power levelTime Cook About the time featuresSafety Time Cook IVegetable Amount Time Comments Potatoes CornMixed Vegetables PeasDefrosting Tips Time DefrostPress Defrost AUTO/TIME twice Food Time Comments For Best Results Resume FeatureConvection Bake Press Convection BakeCooking Tips Combination BakePress Combination Bake HI-LO once for High Convection Broil TipsThis is a quick way to set cooking time for 1-6 minutes You can use this feature two waysExpress Cook Add 30 SecondsMust be converted to tenths .1 of a pound About the auto featureAuto Defrost Conversion GuideRoast About the temperature featuresTemperature Probe Press Temp Cook Temp CookConvection Temperature Bake Combination Temperature Bake Combination Roast Combination RoastSensor Combination Features About the sensor featuresSensor Cook Features Troubleshooting TipsTo add time To use the Sensor Cook Popcorn featureSensor Cook Popcorn Sensor Cook BeverageSensor Cook Vegetable How to Change Automatic SettingsVegetable features Sensor Cook ReheatPress Sensor Combination Fish Sensor Combination ChickenSensor Combination Fish Press Sensor Combination ChickenCooking Complete Reminder About the other featuresSensor Combination Baked Potato HelpScroll Speed TroubleshootingShelf ClockPress Timer ON/OFF Delay StartTimer On/Off Press Delay StartAutomatic Fan ReminderChild Lock-Out Vent FanPress Auto Night Light Surface LightSound Level Auto Night LightShielding Microwave termsTerm Definition Arcing CoveringShelf How to Clean the InsideHelpful Hints How to Clean the Outside Operating Instructions Reusable Grease Filters About the exhaust featureRemoving and Cleaning the Filter WB02X4267 from your GE supplier To Install Charcoal FilterCharcoal Filter on some models To Remove Charcoal FilterCustomer Before you call for service…Problem Possible Causes What To Do Auto Night Light without a Things That Are Normal With Your Microwave OvenDisplay Low-tone beepWhat GE Will Not Cover GE Microwave Oven WarrantyGE Will Replace TDD 800-TDD-GEAC Service Telephone NumbersIn-Home Repair Service 800-GE-CARES